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Dynamic Capabilities for Business Model Innovation in Logistics: The Role of Digital Technologies

Author

Listed:
  • Kunle Francis Oguntegbe
  • Nadia Di Paola
  • Roberto Vona

Abstract

The rising competition among firms necessitates new ways of doing business, especially in this digital era. This is fundamentally true of logistics companies as they strive to innovate their business models using digital technologies. Nevertheless, the dynamic competence gained by logistics firms while using digital technologies for BMI has not received sufficient research attention. Driven by the expedient research question, how do firms leverage digital technologies to develop dynamic capabilities for BMI, this study teases out the pathways to BMI by investigating how logistics companies engage digital resources to gain dynamic capabilities. Following the procedures established in Gioia methodology, we perform thematic analysis on qualitative data from the whitepapers of 20 logistics companies prominent for technology-enabled business models. Results reveal that while engaging digital technologies for their business processes, logistics businesses and their managers can sense opportunities for business expansion; seize these opportunities by mobilizing digital resources as well as reconfigure their processes to continue to take advantage of the recognized opportunities. Our results contribute to the dynamic capabilities theory by building on its core arguments to explicate the theoretical foundations of BMI development. Additionally, three propositions emerge regarding the sources of dynamic capabilities in the utilization of digital technologies by digital logistics.

Suggested Citation

  • Kunle Francis Oguntegbe & Nadia Di Paola & Roberto Vona, 2024. "Dynamic Capabilities for Business Model Innovation in Logistics: The Role of Digital Technologies," Journal of Management and Sustainability, Canadian Center of Science and Education, vol. 14(2), pages 1-18, June.
    • Handle: RePEc:ibn:jmsjnl:v:14:y:2024:i:2:p:18
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    References listed on IDEAS

    as
    1. Witold Nowiński & Miklós Kozma, 2017. "How Can Blockchain Technology Disrupt the Existing Business Models?," Entrepreneurial Business and Economics Review, Centre for Strategic and International Entrepreneurship at the Cracow University of Economics., vol. 5(3), pages 173-188.
    2. Serkan Alacam & Asli Sencer, 2021. "Using Blockchain Technology to Foster Collaboration among Shippers and Carriers in the Trucking Industry: A Design Science Research Approach," Logistics, MDPI, vol. 5(2), pages 1-24, June.
    3. Teece, David J, 2018. "Dynamic capabilities as (workable) management systems theory," Journal of Management & Organization, Cambridge University Press, vol. 24(3), pages 359-368, May.
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    More about this item

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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