IDEAS home Printed from https://ideas.repec.org/a/ibn/ibrjnl/v15y2022i10p1.html

Linking Artificial Intelligence Use to Improved Decision-Making, Individual and Organizational Outcomes

Author

Listed:
  • Naeem Alasmri
  • Sarah Basahel

Abstract

Artificial Intelligence (AI) plays a significant role at the organizational and operational levels. Managers of companies started to employ AI in decision-making to achieve their operational goals. However, not all managers have the same adaptability to this new technology. Therefore, the present study investigates the impact of utilizing AI on the decision-making process. It also aimed to examine the impact of improved decision-making on three dependent variables- Organizational Performance (OP), Individual Productivity (IP), and Organizational Culture (OC). Statistical Package for Social Sciences (SPSS) software was used to analyze the obtained data and test the hypotheses. The sample of this study included 133 participants working in Saudi organizations, selected from different levels of management (i.e., top managers, middle managers, first line managers, and non-managerial employees). The results of the study showed that AI plays a significant role in the process of decision-making. The results also revealed a positive direct relationship between improved decision-making and organizational performance, individual productivity, and organizational culture. Based on the results of this study, some implications and recommendations were provided concerning the relationship under investigation.

Suggested Citation

  • Naeem Alasmri & Sarah Basahel, 2022. "Linking Artificial Intelligence Use to Improved Decision-Making, Individual and Organizational Outcomes," International Business Research, Canadian Center of Science and Education, vol. 15(10), pages 1-1, October.
    • Handle: RePEc:ibn:ibrjnl:v:15:y:2022:i:10:p:1
    as

    Download full text from publisher

    File URL: https://ccsenet.org/journal/index.php/ibr/article/download/0/0/47695/51161
    Download Restriction: no
    File URL: https://ccsenet.org/journal/index.php/ibr/article/view/0/47695
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Sabrina Schneider & Michael Leyer, 2019. "Me or information technology? Adoption of artificial intelligence in the delegation of personal strategic decisions," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 40(3), pages 223-231, April.
    2. Lee Cronbach, 1951. "Coefficient alpha and the internal structure of tests," Psychometrika, Springer;The Psychometric Society, vol. 16(3), pages 297-334, September.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Sidor Vanesa-Luisa & Cuc Lavinia-Denisia & Rad Dana & Cilan Teodor-Florin & Croitoru Gabriel, 2025. "Analysis of the Use and Impact of Artificial Intelligence on Managerial Decisions and Organizational Processes," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 19(1), pages 3896-3909.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Shoon Kathleen Murray & Jason Meyers, 1999. "Do People Need Foreign Enemies?," Journal of Conflict Resolution, Peace Science Society (International), vol. 43(5), pages 555-569, October.
    2. Ali Askerov & Thomas Matyok, 2015. "The Upper Karabakh Predicament from the UN Resolutions to the Mediated Negotiations: Resolution or Hibernation?," European Journal of Interdisciplinary Studies Articles, Revistia Research and Publishing, vol. 1, ejis_v1_i.
    3. Francisco Liébana-Cabanillas & Nidhi Singh & Zoran Kalinic & Elena Carvajal-Trujillo, 2021. "Examining the determinants of continuance intention to use and the moderating effect of the gender and age of users of NFC mobile payments: a multi-analytical approach," Information Technology and Management, Springer, vol. 22(2), pages 133-161, June.
    4. Jean-François Hamel & Jean-Benoit Hardouin & Tanguy Le Neel & Gildas Kubis & Yves Roquelaure & Véronique Sébille, 2012. "Biases and Power for Groups Comparison on Subjective Health Measurements," PLOS ONE, Public Library of Science, vol. 7(10), pages 1-14, October.
    5. Yoon, Junghyun & Lee, Hee Yong & Dinwoodie, John, 2015. "Competitiveness of container terminal operating companies in South Korea and the industry–university–government network," Transportation Research Part A: Policy and Practice, Elsevier, vol. 80(C), pages 1-14.
    6. Md. Mominur Rahman & Bilkis Akhter, 2021. "The impact of investment in human capital on bank performance: evidence from Bangladesh," Future Business Journal, Springer, vol. 7(1), pages 1-13, December.
    7. Prami Sengupta & Randall Cantrell, 2021. "Context Matters: The effects of budgetary and knowledge constraints on residential energy conservation," Journal of Environmental Studies and Sciences, Springer;Association of Environmental Studies and Sciences, vol. 11(4), pages 561-573, December.
    8. Usunier, Jean-Claude, 1998. "Oral pleasure and expatriate satisfaction: an empirical approach," International Business Review, Elsevier, vol. 7(1), pages 89-110, February.
    9. Abdul Kadar Muhammad Masum & Md Abul Kalam Azad & Loo-See Beh, 2015. "Determinants of Academics' Job Satisfaction: Empirical Evidence from Private Universities in Bangladesh," PLOS ONE, Public Library of Science, vol. 10(2), pages 1-15, February.
    10. Amolo Elvis Juma Amolo & Charles Mallans Rambo & Charles Misiko Wafula, 2024. "Hedging Derivatives and Performance of Renewable Energy Projects in Kenya," International Journal of Research and Scientific Innovation, International Journal of Research and Scientific Innovation (IJRSI), vol. 11(8), pages 619-630, August.
    11. Ana Isabel González-Contreras & David Pérez-Jorge & José Luis Ramos-Sánchez & José Vadillo-Gómez, 2024. "CFD-14: detecting literacy and dyslexia risks in early and primary education," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 11(1), pages 1-10, December.
    12. Sharma, Vivek & Bhat, Dada Ab Rouf, 2020. "An empirical study exploring the relationship among human capital innovation, service innovation, competitive advantage and employee productivity in hospitality services," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 9(2), pages 1-14..
    13. Chumbler, Neale R. & Beverly, Claudia J. & Beck, Cornelia K., 1997. "Rural older adults' likelihood of receiving a personal response system: The Arkansas medicaid waiver program," Evaluation and Program Planning, Elsevier, vol. 20(2), pages 117-127, May.
    14. Rosane Maria Seibert & Clea Beatriz Macagnan & Robert Dixon & Davi Souza Simon, 2019. "Social responsibility indicators: perspective of stakeholders in Brazil and in the UK," International Journal of Disclosure and Governance, Palgrave Macmillan, vol. 16(2), pages 128-144, July.
    15. Deepak, 2016. "Antecedent Value of Professional Commitment and Job Involvement in Determining Job Satisfaction," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 41(2), pages 154-164, May.
    16. Oberrauch, Luis & Kaiser, Tim, 2020. "Economic competence in early secondary school: Evidence from a large-scale assessment in Germany," International Review of Economics Education, Elsevier, vol. 35(C).
    17. Vicente Morales-Baños & Francisco José Borrego-Balsalobre & Arturo Díaz-Suárez & José María López-Gullón, 2023. "Levels of Sustainability Awareness in Spanish University Students of Nautical Activities as Future Managers of Sports and Active Tourism Programmes," Sustainability, MDPI, vol. 15(3), pages 1-22, February.
    18. Abernethy, Margaret A. & Vagnoni, Emidia, 2004. "Power, organization design and managerial behaviour," Accounting, Organizations and Society, Elsevier, vol. 29(3-4), pages 207-225.
    19. Marianela Denegri & María Baeza & Natalia Salinas-Oñate & Verónica Peñaloza & Horacio Miranda & Ligia Orellana, 2014. "Materialism in Pedagogy Students in Chile," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 117(2), pages 505-521, June.
    20. Terason Sid, 2021. "Predicting Sports Facility Revisit Intentions Based on Experience and Mediating Effects of Perceived Value," Polish Journal of Sport and Tourism, Sciendo, vol. 28(3), pages 35-41, September.

    More about this item

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ibn:ibrjnl:v:15:y:2022:i:10:p:1. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Canadian Center of Science and Education (email available below). General contact details of provider: https://edirc.repec.org/data/cepflch.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.