IDEAS home Printed from https://ideas.repec.org/a/hig/fsight/v11y2017i3p94-102.html
   My bibliography  Save this article

Innovation Configurations in Knowledge-Intensive Business Services

Author

Listed:
  • Ian Miles

    (University of Manchester (UK))

  • Veronika Belousova

    (National Research University Higher School of Economics (Russian Federation))

  • Nikolay Chichkanov

    (National Research University Higher School of Economics (Russian Federation))

Abstract

Knowledge-intensive business services (KIBS) industries demonstrate some of the highest levels of innovation in most developed economies. However, these industries are very heterogeneous. Research on their innovative activities is needed in order to provide evidence to inform policy instruments to support such companies. In this paper, we analyze the innovation configurations of 477 Russian KIBS companies. First, we use factor analysis to study the key features of their innovative behavior: different innovation types and different features of demand for KIBS from innovative clients (volume, range and level of customization of services). Three factors emerge, and the KIBS companies are divided into six clusters through the prism of these factors. The clusters are: non-innovators; organizational change innovators; marketing innovators; technology-oriented innovators; non-technological innovators and diversified innovators. Finally, we examine the distribution of companies across the clusters in terms of their size and the type of services.

Suggested Citation

  • Ian Miles & Veronika Belousova & Nikolay Chichkanov, 2017. "Innovation Configurations in Knowledge-Intensive Business Services," Foresight and STI Governance (Foresight-Russia till No. 3/2015), National Research University Higher School of Economics, vol. 11(3), pages 94-102.
    • Handle: RePEc:hig:fsight:v:11:y:2017:i:3:p:94-102
    as

    Download full text from publisher

    File URL: https://foresight-journal.hse.ru/data/2017/09/28/1159181429/Belousova%20et%20al%2094-102.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. David Doloreux & Richard Shearmur, 2013. "Innovation Strategies: Are Knowledge-Intensive Business Services Just Another Source of Information?," Industry and Innovation, Taylor & Francis Journals, vol. 20(8), pages 719-738, November.
    2. G. M.P. Swann, 2009. "The Economics of Innovation," Books, Edward Elgar Publishing, number 13211.
    3. Hugo Pinto & Manuel Fernandez-Esquinas & Elvira Uyarra, 2015. "Universities and Knowledge-Intensive Business Services (KIBS) as Sources of Knowledge for Innovative Firms in Peripheral Regions," Regional Studies, Taylor & Francis Journals, vol. 49(11), pages 1873-1891, November.
    4. J. A. Camacho & M. Rodriguez, 2008. "Patterns Of Innovation In The Service Sector: Some Insights From The Spanish Innovation Survey," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 17(5), pages 459-471.
    5. Leonid Gokhberg & Tatyana Kuznetsova & Vitaly Roud, 2010. "Analysis of Innovation Modes in the Russian Economy: Methodological Approaches and First Results," Foresight and STI Governance (Foresight-Russia till No. 3/2015), National Research University Higher School of Economics, vol. 4(3), pages 18-30.
    6. Richard Shearmur & David Doloreux, 2009. "Place, Space and Distance: Towards a Geography of Knowledge-Intensive Business Services Innovation," Industry and Innovation, Taylor & Francis Journals, vol. 16(1), pages 79-102.
    7. Krzysztof Szczygielski & Wojciech Grabowski, 2014. "Innovation strategies and productivity in the Polish services sector," Post-Communist Economies, Taylor & Francis Journals, vol. 26(1), pages 17-38, March.
    8. Santos-Vijande, María Leticia & López-Sánchez, José à ngel & González-Mieres, Celina, 2012. "Organizational learning, innovation, and performance in KIBS," Journal of Management & Organization, Cambridge University Press, vol. 18(6), pages 870-904, November.
    9. Michael Wyrwich, 2013. "The Role of Regional Conditions for Newly Emerging KIBS Industries in the Face of Radical Institutional Change," European Planning Studies, Taylor & Francis Journals, vol. 21(11), pages 1760-1778, November.
    10. Nicoletta Corrocher & Lucia Cusmano & Andrea Morrison, 2009. "Modes of innovation in knowledge-intensive business services evidence from Lombardy," Journal of Evolutionary Economics, Springer, vol. 19(2), pages 173-196, April.
    11. Janger, Jürgen & Schubert, Torben & Andries, Petra & Rammer, Christian & Hoskens, Machteld, 2017. "The EU 2020 innovation indicator: A step forward in measuring innovation outputs and outcomes?," Research Policy, Elsevier, vol. 46(1), pages 30-42.
    12. Miozzo, Marcela & Desyllas, Panos & Lee, Hsing-fen & Miles, Ian, 2016. "Innovation collaboration and appropriability by knowledge-intensive business services firms," Research Policy, Elsevier, vol. 45(7), pages 1337-1351.
    13. Ian Miles, 2012. "KIBS and Knowledge Dynamics in Client-Supplier Interaction," Palgrave Macmillan Books, in: Eleonora Maria & Roberto Grandinetti & Barbara Bernardo (ed.), Exploring Knowledge-Intensive Business Services, chapter 1, pages 13-34, Palgrave Macmillan.
    14. David Doloreux & Richard Shearmur, 2010. "Exploring and comparing innovation patterns across different knowledge intensive business services," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 19(7), pages 605-625.
    15. Amara, Nabil & D'Este, Pablo & Landry, Réjean & Doloreux, David, 2016. "Impacts of obstacles on innovation patterns in KIBS firms," Journal of Business Research, Elsevier, vol. 69(10), pages 4065-4073.
    16. Amara, Nabil & Landry, Réjean & Traoré, Namatié, 2008. "Managing the protection of innovations in knowledge-intensive business services," Research Policy, Elsevier, vol. 37(9), pages 1530-1547, October.
    17. Mercedes Rodriguez & José Antonio Camacho Ballesta, 2010. "Are knowledge-intensive business services so “hard” innovators? Some insights using Spanish microdata," Journal of Innovation Economics, De Boeck Université, vol. 0(1), pages 41-65.
    18. Anna-Leena Asikainen, 2015. "Innovation modes and strategies in knowledge intensive business services," Service Business, Springer;Pan-Pacific Business Association, vol. 9(1), pages 77-95, March.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Krzysztof BORODAKO & Jadwiga BERBEKA & Michał RUDNICKI & Mariusz ŠAPCZYŃSKI, 2021. "Online Visibility and Knowledge-Intensive Business Services Performance: The Scope of Interrelatedness," Journal of Emerging Trends in Marketing and Management, The Bucharest University of Economic Studies, vol. 1(1), pages 157-173, August.
    2. Veronika Bumberová & František Milichovský, 2019. "Sustainability Development of Knowledge-Intensive Business Services: Strategic Actions and Business Performance," Sustainability, MDPI, vol. 11(18), pages 1-19, September.
    3. Xuhua Hu & Bertha Ada Danso & Isaac Adjei Mensah & Michael Addai, 2020. "Does Innovation Type Influence Firm Performance? A Dilemma of Star-Rated Hotels in Ghana," Sustainability, MDPI, vol. 12(23), pages 1-27, November.
    4. Veronika Bumberová & František Milichovský, 2020. "Influence of Determinants on Innovations in Small KIBS Firms in the Czech Republic before COVID-19," Sustainability, MDPI, vol. 12(19), pages 1-21, September.
    5. De Silva, Muthu & Gokhberg, Leonid & Meissner, Dirk & Russo, Margherita, 2021. "Addressing societal challenges through the simultaneous generation of social and business values: A conceptual framework for science-based co-creation," Technovation, Elsevier, vol. 104(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Veronika Belousova & Nikolay Chichkanov, 2016. "Knowledge-Intensive Business Services in Russia: 2014–2015 Crisis Aftermath," Foresight and STI Governance (Foresight-Russia till No. 3/2015), National Research University Higher School of Economics, vol. 10(4), pages 46-58.
    2. Ronnié Figueiredo & João José Matos Ferreira, 2020. "Spinner Model: Prediction of Propensity to Innovate Based on Knowledge-Intensive Business Services," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 11(4), pages 1316-1335, December.
    3. Nikolay Chichkanov & Ian Miles & Veronika Belousova, 2019. "Conditions For Innovation In Kibs: Evidence From Russia," HSE Working papers WP BRP 92/STI/2019, National Research University Higher School of Economics.
    4. Veronika Bumberová & František Milichovský, 2020. "Influence of Determinants on Innovations in Small KIBS Firms in the Czech Republic before COVID-19," Sustainability, MDPI, vol. 12(19), pages 1-21, September.
    5. Veronika Bumberová & František Milichovský, 2019. "Sustainability Development of Knowledge-Intensive Business Services: Strategic Actions and Business Performance," Sustainability, MDPI, vol. 11(18), pages 1-19, September.
    6. Daria Ciriaci & Sandro Montresor & Daniela Palma, 2013. "Do KIBS make manufacturing more innovative? An empirical investigation for four European countries," JRC Working Papers on Corporate R&D and Innovation 2013-04, Joint Research Centre (Seville site).
    7. Daniel Feser & Till Proeger, 2018. "Knowledge-Intensive Business Services as Credence Goods—a Demand-Side Approach," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 9(1), pages 62-80, March.
    8. Feser, Daniel & Proeger, Till, 2015. "Knowledge-intensive business services as credence goods: A demand-side approach," University of Göttingen Working Papers in Economics 232, University of Goettingen, Department of Economics.
    9. Matthias Firgo & Peter Mayerhofer, 2016. "Wissensintensive Unternehmensdienste, Wissens-Spillovers und regionales Wachstum. Teilprojekt 3: Zur Standortstruktur von wissensintensiven Unternehmensdiensten – Fakten, Bestimmungsgründe, regionalpo," WIFO Studies, WIFO, number 59427, Juni.
    10. Francisco Mas-Verdú & Anthony Wensley & Martin Alba & José García Álvarez-Coque, 2011. "How much does KIBS contribute to the generation and diffusion of innovation?," Service Business, Springer;Pan-Pacific Business Association, vol. 5(3), pages 195-212, September.
    11. Caroline Danièle Mothe & Nguyen-Thi Thuc Uyen, 2012. "The impact of non-technological on technological innovations: do services differ from manufacturing? An empirical analysis of Luxembourg firms," Post-Print hal-00919216, HAL.
    12. Nikolay Chichkanov, 2019. "The impact of coproducing services with clients on knowledge-intensive business services’ innovativeness," HSE Working papers WP BRP 100/STI/2019, National Research University Higher School of Economics.
    13. Crass, Dirk & Schwiebacher, Franz, 2013. "Do trademarks diminish the substitutability of products in innovative knowledge-intensive services?," ZEW Discussion Papers 13-061, ZEW - Leibniz Centre for European Economic Research.
    14. Consoli, Davide & Elche-Hortelano, Dioni, 2010. "Variety in the knowledge base of Knowledge Intensive Business Services," Research Policy, Elsevier, vol. 39(10), pages 1303-1310, December.
    15. Criscuolo, Paola & Nicolaou, Nicos & Salter, Ammon, 2012. "The elixir (or burden) of youth? Exploring differences in innovation between start-ups and established firms," Research Policy, Elsevier, vol. 41(2), pages 319-333.
    16. Zhong, Qi & Sun, Yaowu, 2020. "The more the better? Relational governance in platforms and the role of appropriability mechanisms," Journal of Business Research, Elsevier, vol. 108(C), pages 62-73.
    17. Lukasz Arendt & Wojciech Grabowski, 2017. "Innovations, ICT and ICT-driven labour productivity in Poland," The Economics of Transition, The European Bank for Reconstruction and Development, vol. 25(4), pages 723-758, October.
    18. Valentina De Marchi & Roberto Grandinetti & Riccardo Voltani, 2014. "Come stanno cambiando le economie regionali. Un confronto tra Veneto, Piemonte, e Puglia," ECONOMIA E SOCIET? REGIONALE, FrancoAngeli Editore, vol. 2014(2), pages 126-160.
    19. repec:wsi:acsxxx:v:21:y:2019:i:08:n:s1363919619500117 is not listed on IDEAS
    20. Pietro Moncada-Paternò-Castello, 2016. "Sector dynamics and demographics of top R&D firms in the global economy," JRC Working Papers on Corporate R&D and Innovation 2016-06, Joint Research Centre (Seville site).
    21. Ogundiran Soumonni & Kalu Ojah, 2022. "Innovative and mission‐oriented financing of renewable energy in Sub‐Saharan Africa: A review and conceptual framework," Wiley Interdisciplinary Reviews: Energy and Environment, Wiley Blackwell, vol. 11(1), January.

    More about this item

    Keywords

    innovation types; service innovation; knowledge-intensive business services; professional services; SMEs;
    All these keywords.

    JEL classification:

    • L84 - Industrial Organization - - Industry Studies: Services - - - Personal, Professional, and Business Services
    • O30 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hig:fsight:v:11:y:2017:i:3:p:94-102. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Nataliya Gavrilicheva or Mikhail Salazkin (email available below). General contact details of provider: https://edirc.repec.org/data/hsecoru.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.