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Startup Success in Hospitality & Tourism SMEs in Emerging Economies: How Innovation and Growth Are Driven by Entrepreneurial Orientation, Networking Strategy, Leadership, and Flexibility

Author

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  • Bishnu Prasad Neupane

    (Department of Hospitality and Tourism Management, Sejong University, 209 Neungdong-ro, Gwangjin-gu, Seoul 05006, Republic of Korea)

  • Seweryn Zielinski

    (Department of Hospitality and Tourism Management, Sejong University, 209 Neungdong-ro, Gwangjin-gu, Seoul 05006, Republic of Korea)

  • Celene B. Milanes

    (Departamento de Ingeniería, Universidad del Magdalena, Carrera 32 #22-08, Santa Marta 470004, Colombia)

Abstract

This research examines how sustainability driven innovation and performance factors influence Nepali tourism-oriented small and medium enterprises (SMEs) operating with limited resources. It investigates the relationships between entrepreneurial leadership (EL), network orientation (NO), and entrepreneurial orientation (EO) by integrating the Resource-Based View (RBV) and Strategic Fit Theory. The study positions strategic flexibility (SF) as a moderator between EL and NO in shaping startup performance (SP), with technological innovation capabilities (TIC) acting as a mediator. EO plays a critical role in startup success, helping businesses overcome resource constraints and adopt sustainable practices such as green technologies and energy-saving methods. Through TIC, SMEs convert strategic orientations into competitive advantages, enabling them to address environmental and social sustainability challenges. In Nepal’s fragmented tourism sector, NO and EL do not directly affect organizational performance. However, the findings confirm that SF’s adaptive capability bridges EL and SP, underscoring adaptability as a key driver of sustainable growth. The research provides valuable insights into tourism and entrepreneurship in resource-scarce settings, highlighting adaptive strategies and technological advancement as critical for resilience and long-term sustainability. To explain how tourism SMEs in resource-constrained contexts, such as Nepal, achieve sustainable growth, the study integrates the Resource-Based View (RBV) and Strategic Fit Theory. The findings indicate that strategic flexibility (SF) and technological innovation capabilities (TIC) play significant mediating and moderating roles in linking entrepreneurial strategies to performance within fragile ecosystems. While previous research has primarily focused on advanced economies, this study demonstrates how SF and TIC mediate entrepreneurial strategies in fragile environments, offering practical implications for sustainable development in emerging markets.

Suggested Citation

  • Bishnu Prasad Neupane & Seweryn Zielinski & Celene B. Milanes, 2025. "Startup Success in Hospitality & Tourism SMEs in Emerging Economies: How Innovation and Growth Are Driven by Entrepreneurial Orientation, Networking Strategy, Leadership, and Flexibility," Sustainability, MDPI, vol. 17(8), pages 1-24, April.
    • Handle: RePEc:gam:jsusta:v:17:y:2025:i:8:p:3485-:d:1634075
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