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The Role of Digital Transformation and Digital Competencies in Organizational Sustainability: A Study of SMEs in Lima, Peru

Author

Listed:
  • Lorena Espina-Romero

    (Escuela de Posgrado, Universidad San Ignacio de Loyola, Lima 15024, Peru)

  • Doile Ríos Parra

    (Centro de Investigaciones Sociales y Económicas, Universidad Popular del Cesar, Valledupar 200002, Colombia)

  • Humberto Gutiérrez Hurtado

    (Escuela de Posgrado, Universidad San Ignacio de Loyola, Lima 15024, Peru)

  • Egidio Peixoto Rodriguez

    (Escuela de Posgrado, Universidad San Ignacio de Loyola, Lima 15024, Peru)

  • Francisco Arias-Montoya

    (Independent Researcher, Lima 15036, Peru)

  • José Gregorio Noroño-Sánchez

    (Facultad de Derecho y Ciencias Políticas, Universidad de Cartagena, Cartagena 130001, Colombia)

  • Rosa Talavera-Aguirre

    (Escuela de Posgrado, Universidad San Ignacio de Loyola, Lima 15024, Peru)

  • Javier Ramírez Corzo

    (Escuela de Posgrado, Universidad San Ignacio de Loyola, Lima 15024, Peru)

  • Rafael Alberto Vilchez Pirela

    (Departamento de Ciencias Sociales, Universidad de Córdoba, Montería 230027, Colombia)

Abstract

Digitalization has significantly transformed businesses in the 21st century, but there are gaps in understanding how it affects human resource management and organizational culture in SMEs in Lima, Peru. This study aims to fill this gap by analyzing the influence of digital transformation, digital competencies, and digital HR management on the organizational culture of SMEs in Lima and how these factors contribute to organizational sustainability. Using a quantitative approach and structural equation modeling (SEM), 307 business leaders were surveyed between January and March 2024. The results show that digital transformation and digital competencies significantly influence digital HR management, which positively impacts organizational culture and promotes sustainable practices. Additionally, it was found that digital HR management mediates the relationship between digital transformation and organizational culture, as well as between digital competencies and organizational culture. It is crucial to invest in digital technologies and foster digital competencies to improve HR management and promote a sustainable organizational culture. In conclusion, digitalization redefines organizational culture and reinforces sustainability, especially in SMEs in Lima, Peru, providing new scientific value by demonstrating these mechanisms of change.

Suggested Citation

  • Lorena Espina-Romero & Doile Ríos Parra & Humberto Gutiérrez Hurtado & Egidio Peixoto Rodriguez & Francisco Arias-Montoya & José Gregorio Noroño-Sánchez & Rosa Talavera-Aguirre & Javier Ramírez Corzo , 2024. "The Role of Digital Transformation and Digital Competencies in Organizational Sustainability: A Study of SMEs in Lima, Peru," Sustainability, MDPI, vol. 16(16), pages 1-23, August.
    • Handle: RePEc:gam:jsusta:v:16:y:2024:i:16:p:6993-:d:1456739
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    References listed on IDEAS

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    Cited by:

    1. Houljakbe Houlteurbe Dagou & Asli Pelin Gurgun & Kerim Koc & Cenk Budayan, 2025. "The Future of Construction: Integrating Innovative Technologies for Smarter Project Management," Sustainability, MDPI, vol. 17(10), pages 1-29, May.
    2. Xuming Zhang & Ping Wang & Ling Peng, 2024. "Developing a Competency Model for Human Resource Directors (HRDs) in Exponential Organizations Undergoing Digital Transformation," Sustainability, MDPI, vol. 16(23), pages 1-17, December.
    3. Lorena Espina-Romero, 2025. "Digital Transformation of the State: A Multivariable Model Applied to the Public Sector in Lima, Peru," Administrative Sciences, MDPI, vol. 15(9), pages 1-25, September.

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