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How Low-Code Tools Contribute to Diversity, Equity, and Inclusion (DEI) in the Workplace: A Case Study of a Large Japanese Corporation

Author

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  • Natsumi Takahashi

    (Japan Advanced Institute of Science and Technology, 1-1 Asahidai, Nomi 923-1292, Ishikawa, Japan
    Hitachi, Ltd., Nippon Seimei Marunouchi Bldg., 1-6-6, Marunouchi, Chiyoda-ku, Tokyo 100-8280, Japan)

  • Amna Javed

    (Japan Advanced Institute of Science and Technology, 1-1 Asahidai, Nomi 923-1292, Ishikawa, Japan)

  • Youji Kohda

    (Japan Advanced Institute of Science and Technology, 1-1 Asahidai, Nomi 923-1292, Ishikawa, Japan)

Abstract

Learning and using technology in the workplace are essential for a company’s commitment to the sustainable development of its resources. Finding competent engineers who can handle information communication technologies (ICTs) is a challenge for companies. Currently, however, the ability to use these technologies is limited to technicians with specialized training, and not everyone can engage in development. Therefore, it is safe to conclude that equity in the use of technology has not yet been realized. This study aims to analyze, based on actual cases, the necessary conditions and mechanisms for people with diverse experiences and circumstances, not limited to engineers, to participate in ICT development to address human resource diversity. The use of technology such as low-code platforms (LCPs) that have recently emerged on the market has shown that nonprofessional engineers without programming training can participate in development projects. This research will be useful to managers in advancing Diversity, Equity, and Inclusion (DEI) strategies in their workplaces and contribute to organizational research regarding new trends in technology use by individuals: low codability. The findings of this study are of significant relevance to the Sustainable Development Goals (SDGs) of decent work and economic growth, as well as gender equality.

Suggested Citation

  • Natsumi Takahashi & Amna Javed & Youji Kohda, 2024. "How Low-Code Tools Contribute to Diversity, Equity, and Inclusion (DEI) in the Workplace: A Case Study of a Large Japanese Corporation," Sustainability, MDPI, vol. 16(13), pages 1-15, June.
    • Handle: RePEc:gam:jsusta:v:16:y:2024:i:13:p:5327-:d:1420326
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    References listed on IDEAS

    as
    1. Erik Brynjolfsson & Danielle Li & Lindsey Raymond, 2023. "Generative AI at Work," Papers 2304.11771, arXiv.org, revised Nov 2024.
    2. Shalini Garg & Snehlata Sangwan, 2021. "Literature Review on Diversity and Inclusion at Workplace, 2010–2017," Vision, , vol. 25(1), pages 12-22, March.
    3. Zeynep Arsel & David Crockett & Maura L Scott, 2022. "Diversity, Equity, and Inclusion (DEI) in the Journal of Consumer Research: A Curation and Research Agenda [When Feeling Younger Depends on Others: The Effects of Social Cues on Older Consumers]," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 48(5), pages 920-933.
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