IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v15y2023i3p1792-d1038959.html
   My bibliography  Save this article

Towards a Value Co-Creation Process in Collaborative Environments for TVET Education

Author

Listed:
  • Salem Badawi

    (Faculty of Automation and Computer Science, University Politehnica Bucharest, Splaiul Independenţei 313, 060042 Bucharest, Romania)

  • Monica Drăgoicea

    (Faculty of Automation and Computer Science, University Politehnica Bucharest, Splaiul Independenţei 313, 060042 Bucharest, Romania)

Abstract

The appearance of the COVID disruption has proved the need for rapid innovations in education, with new value proposition(s) able to capture the new activities involving value co-creation in the education service systems. This paper introduces a conceptual framework for skills building in collaborative TVET online communities that integrates the Collaborative Knowledge Sharing Environment (CKSEnv), an ontology-based collaborative development of knowledge-intensive services, as a possible main driver for value co-creation amongst actors in the after-pandemic TVET education. CKSEnv’s usability and usefulness in achieving its goals is evaluated. Quantitative and qualitative data collected through interviews have revealed respondents’ interest in topics such as the sustainability, usefulness, usability, value co-creation, and technical functionality of the proposed development. Both the utility and simplicity proved to have the most significant impact on CKSEnv adoption and usage. A new service design artifact is created, the smart service model canvas in the TVET online communities, to explain the new value co-creation process, which is able to fill gaps in describing the role of ICT in supporting the TVET training cycle. This research may ground further explorations related to the development of TVET online communities, while the CKSEnv is still in the evaluation stage. The practical implications of this study express the need for new value co-creation processes with specific activities that use technology-driven innovations, able to establish such newly created value, through smart educational services.

Suggested Citation

  • Salem Badawi & Monica Drăgoicea, 2023. "Towards a Value Co-Creation Process in Collaborative Environments for TVET Education," Sustainability, MDPI, vol. 15(3), pages 1-27, January.
  • Handle: RePEc:gam:jsusta:v:15:y:2023:i:3:p:1792-:d:1038959
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/15/3/1792/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/2071-1050/15/3/1792/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Vargo, Stephen L. & Lusch, Robert F., 2017. "Service-dominant logic 2025," International Journal of Research in Marketing, Elsevier, vol. 34(1), pages 46-67.
    2. Stephen L. Vargo & Robert F. Lusch, 2016. "Institutions and axioms: an extension and update of service-dominant logic," Journal of the Academy of Marketing Science, Springer, vol. 44(1), pages 5-23, January.
    3. Langthaler, Margarita & Bazafkan, Homa, 2020. "Digitalization, education and skills development in the global South: An assessment of the debate with a focus on Sub-Saharan Africa," Briefing Papers 28, Austrian Foundation for Development Research (ÖFSE).
    4. Sri Kudaravalli & Samer Faraj, 2008. "The Structure of Collaboration in Electronic Networks," Post-Print hal-00804033, HAL.
    5. Seunghwan Myeong & Jaehyun Park & Minhyung Lee, 2022. "Research Models and Methodologies on the Smart City: A Systematic Literature Review," Sustainability, MDPI, vol. 14(3), pages 1-18, February.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Maria Vincenza Ciasullo & Orlando Troisi & Mara Grimaldi & Daniele Leone, 2020. "Multi-level governance for sustainable innovation in smart communities: an ecosystems approach," International Entrepreneurship and Management Journal, Springer, vol. 16(4), pages 1167-1195, December.
    2. Best, Bernadette & Miller, Kristel & McAdam, Rodney & Maalaoui, Adnane, 2022. "Business model innovation within SPOs: Exploring the antecedents and mechanisms facilitating multi-level value co-creation within a value-network," Journal of Business Research, Elsevier, vol. 141(C), pages 475-494.
    3. Severin Oesterle & Arne Buchwald & Nils Urbach, 2022. "Investigating the co-creation of IT consulting service value: empirical findings of a matched pair analysis," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(2), pages 571-597, June.
    4. Anna Gerke & Herbert Woratschek & Geoff Dickson, 2020. "How is value co-created in a sportbusiness-to-business context?," Post-Print hal-02962015, HAL.
    5. Chan, Haksin & Yang, Morgan X. & Zeng, Kevin J., 2022. "Bolstering ratings and reviews systems on multi-sided platforms: A co-creation perspective," Journal of Business Research, Elsevier, vol. 139(C), pages 208-217.
    6. Trischler, Jakob & Johnson, Mikael & Kristensson, Per, 2020. "A service ecosystem perspective on the diffusion of sustainability-oriented user innovations," Journal of Business Research, Elsevier, vol. 116(C), pages 552-560.
    7. Francesco Polese & Luca Carrubbo & Francesco Caputo & Debora Sarno, 2018. "Managing Healthcare Service Ecosystems: Abstracting a Sustainability-Based View from Hospitalization at Home (HaH) Practices," Sustainability, MDPI, vol. 10(11), pages 1-15, October.
    8. Sarker, Moniruzzaman & Mohd-Any, Amrul Asraf & Kamarulzaman, Yusniza, 2021. "Validating a consumer-based service brand equity (CBSBE) model in the airline industry," Journal of Retailing and Consumer Services, Elsevier, vol. 59(C).
    9. Mahavarpour, Nasrin & Marvi, Reza & Foroudi, Pantea, 2023. "A Brief History of Service Innovation: The evolution of past, present, and future of service innovation," Journal of Business Research, Elsevier, vol. 160(C).
    10. Thompson-Whiteside, Helen & Fletcher-Brown, Judith & Middleton, Karen & Turnbull, Sarah, 2023. "Emergence in emergency: How actors adapt to service ecosystem disruption," Journal of Business Research, Elsevier, vol. 162(C).
    11. Corsaro, Daniela, 2022. "Explaining the Sales Transformation through an institutional lens," Journal of Business Research, Elsevier, vol. 142(C), pages 1106-1124.
    12. van Tonder, Estelle & Saunders, Stephen Graham & Farquhar, Jillian Dawes, 2020. "Explicating the resource integration process during self-service socialisation: Conceptual framework and research propositions," Journal of Business Research, Elsevier, vol. 121(C), pages 516-523.
    13. Nathaniel D. Line & Rodney C. Runyan & Tracy Gonzalez-Padron, 2019. "Multiple stakeholder market orientation: a service-dominant logic perspective of the market orientation paradigm," AMS Review, Springer;Academy of Marketing Science, vol. 9(1), pages 42-60, June.
    14. Hope Jensen Schau & Melissa Archpru Akaka, 2021. "From customer journeys to consumption journeys: a consumer culture approach to investigating value creation in practice-embedded consumption," AMS Review, Springer;Academy of Marketing Science, vol. 11(1), pages 9-22, June.
    15. Suvi Nenonen & Kaj Storbacka & Charlotta Windahl, 2019. "Capabilities for market-shaping: triggering and facilitating increased value creation," Journal of the Academy of Marketing Science, Springer, vol. 47(4), pages 617-639, July.
    16. Amendola, Carlo & Calabrese, Mario & Caputo, Francesco & Fabrizio, D’Ascenzo, 2018. "Fashion companies and customer satisfaction: A relation mediated by Information and Communication Technologies," Journal of Retailing and Consumer Services, Elsevier, vol. 43(C), pages 251-257.
    17. Pütz, Fabian & Murphy, Finbarr & Mullins, Martin & O'Malley, Lisa, 2019. "Connected automated vehicles and insurance: Analysing future market-structure from a business ecosystem perspective," Technology in Society, Elsevier, vol. 59(C).
    18. Pinna, Roberta & De Simone, Silvia & Cicotto, Gianfranco & Malik, Ashish, 2020. "Beyond organisational support: Exploring the supportive role of co-workers and supervisors in a multi-actor service ecosystem," Journal of Business Research, Elsevier, vol. 121(C), pages 524-534.
    19. Akbar, Payam & Hoffmann, Stefan, 2020. "Creating value in product service systems through sharing," Journal of Business Research, Elsevier, vol. 121(C), pages 495-505.
    20. Suvi Nenonen & Kaj Storbacka, 2021. "Market-shaping: navigating multiple theoretical perspectives," AMS Review, Springer;Academy of Marketing Science, vol. 11(3), pages 336-353, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:15:y:2023:i:3:p:1792-:d:1038959. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.