IDEAS home Printed from https://ideas.repec.org/a/eee/teinso/v59y2019ics0160791x19302076.html
   My bibliography  Save this article

Connected automated vehicles and insurance: Analysing future market-structure from a business ecosystem perspective

Author

Listed:
  • Pütz, Fabian
  • Murphy, Finbarr
  • Mullins, Martin
  • O'Malley, Lisa

Abstract

The progressing interconnection and automation of automobile vehicles has profound implications for society and business operations. Existing business models and revenue streams in the automotive and transportation sector will be affected by this developing technology and a potential shift of societal mobility usage patterns. These disruptions will also have a far-reaching impact on the automotive aftersales service and motor insurance sector. Existing literature on the strategic impact of connected automated vehicles (CAV) for the motor insurance mostly focusses on questions of liability and the potential impact on the overall premium volume of the business. Enlarging this research focus with an analysis of service-based mobility approaches and the emergence of business ecosystem platforms in the automotive and mobility sectors, this paper finds that these developments have significant spillover effects on customer interfaces and the competitive environment of motor insurance.

Suggested Citation

  • Pütz, Fabian & Murphy, Finbarr & Mullins, Martin & O'Malley, Lisa, 2019. "Connected automated vehicles and insurance: Analysing future market-structure from a business ecosystem perspective," Technology in Society, Elsevier, vol. 59(C).
    • Handle: RePEc:eee:teinso:v:59:y:2019:i:c:s0160791x19302076
    DOI: 10.1016/j.techsoc.2019.101182
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0160791X19302076
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.techsoc.2019.101182?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Tuomas Lappi & Tzong-Ru Lee & Kirsi Aaltonen, 2017. "Assessing the Health of a Business Ecosystem: The Contribution of the Anchoring Actor in the Formation Phase," International Journal of Management, Knowledge and Learning, International School for Social and Business Studies, Celje, Slovenia, vol. 6(1), pages 27-51.
    2. Vargo, Stephen L. & Lusch, Robert F., 2017. "Service-dominant logic 2025," International Journal of Research in Marketing, Elsevier, vol. 34(1), pages 46-67.
    3. Clarysse, Bart & Wright, Mike & Bruneel, Johan & Mahajan, Aarti, 2014. "Creating value in ecosystems: Crossing the chasm between knowledge and business ecosystems," Research Policy, Elsevier, vol. 43(7), pages 1164-1176.
    4. Stephen L. Vargo & Robert F. Lusch, 2016. "Institutions and axioms: an extension and update of service-dominant logic," Journal of the Academy of Marketing Science, Springer, vol. 44(1), pages 5-23, January.
    5. Annabelle Gawer, 2009. "Platforms, Markets and Innovation: An Introduction," Chapters, in: Annabelle Gawer (ed.), Platforms, Markets and Innovation, chapter 1, Edward Elgar Publishing.
    6. Marletto, Gerardo, 2019. "Who will drive the transition to self-driving? A socio-technical analysis of the future impact of automated vehicles," Technological Forecasting and Social Change, Elsevier, vol. 139(C), pages 221-234.
    7. Rickard, Amelia & Wagner, Jeffrey & Schull, Jonathan, 2017. "Observations on the technology and economics of digital emissions," Technology in Society, Elsevier, vol. 48(C), pages 28-32.
    8. Metallo, Concetta & Agrifoglio, Rocco & Schiavone, Francesco & Mueller, Jens, 2018. "Understanding business model in the Internet of Things industry," Technological Forecasting and Social Change, Elsevier, vol. 136(C), pages 298-306.
    9. Fleura Bardhi & Giana M. Eckhardt, 2012. "Access-Based Consumption: The Case of Car Sharing," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 39(4), pages 881-898.
    10. Tuomas Lappi & Tzong-Ru Lee & Kirsi Aaltonen, 2017. "Assessing Business Ecosystem Health: Role of Anchoring Actor in Formation Phase," Management Challenges in a Network Economy: Proceedings of the MakeLearn and TIIM International Conference 2017,, ToKnowPress.
    11. Fagnant, Daniel J. & Kockelman, Kara, 2015. "Preparing a nation for autonomous vehicles: opportunities, barriers and policy recommendations," Transportation Research Part A: Policy and Practice, Elsevier, vol. 77(C), pages 167-181.
    12. Inoue, Yuki & Tsujimoto, Masaharu, 2018. "New market development of platform ecosystems: A case study of the Nintendo Wii," Technological Forecasting and Social Change, Elsevier, vol. 136(C), pages 235-253.
    13. Foldvary, Fred E. & Hammer, Eric J., 2016. "How advances in technology keep reducing interventionist policy rationales," Technology in Society, Elsevier, vol. 47(C), pages 16-24.
    14. David J. Teece, 2007. "Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance," Strategic Management Journal, Wiley Blackwell, vol. 28(13), pages 1319-1350, December.
    15. Skeete, Jean-Paul, 2018. "Level 5 autonomy: The new face of disruption in road transport," Technological Forecasting and Social Change, Elsevier, vol. 134(C), pages 22-34.
    16. Belk, Russell, 2014. "You are what you can access: Sharing and collaborative consumption online," Journal of Business Research, Elsevier, vol. 67(8), pages 1595-1600.
    17. Lee, Changjun & Hwang, Junseok, 2018. "The influence of giant platform on content diversity," Technological Forecasting and Social Change, Elsevier, vol. 136(C), pages 157-165.
    18. Dotson, Taylor, 2012. "Technology, choice and the good life: Questioning technological liberalism," Technology in Society, Elsevier, vol. 34(4), pages 326-336.
    19. Lusch, Robert F. & Vargo, Stephen L. & Gustafsson, Anders, 2016. "Fostering a trans-disciplinary perspectives of service ecosystems," Journal of Business Research, Elsevier, vol. 69(8), pages 2957-2963.
    20. Watanabe, Chihiro & Naveed, Nasir & Neittaanmäki, Pekka, 2018. "Digital solutions transform the forest-based bioeconomy into a digital platform industry - A suggestion for a disruptive business model in the digital economy," Technology in Society, Elsevier, vol. 54(C), pages 168-188.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Turienzo, Javier & Cabanelas, Pablo & Lampón, Jesús F., 2023. "Business models in times of disruption: The connected and autonomous vehicles (uncertain) domino effect," Journal of Business Research, Elsevier, vol. 156(C).
    2. Cao, Jidi & Chen, Xin & Qiu, Rui & Hou, Shuhua, 2021. "Electric vehicle industry sustainable development with a stakeholder engagement system," Technology in Society, Elsevier, vol. 67(C).
    3. Lorena Espina-Romero & Jesús Guerrero-Alcedo & José Gregorio Noroño Sánchez & Angélica Ochoa-Díaz, 2022. "What Are the Topics That Business Ecosystems Navigate? Updating of Scientific Activity and Future Research Agenda," Sustainability, MDPI, vol. 14(23), pages 1-14, December.
    4. Nasrollahi, Maedeh & Ghadikolaei, Abdolhamid Safaei & Ghasemi, Rohollah & Sheykhizadeh, Morteza & Abdi, Mehdi, 2022. "Identification and prioritization of connected vehicle technologies for sustainable development in Iran," Technology in Society, Elsevier, vol. 68(C).
    5. Di Wang & Jianfeng Song & Xiumei Sun & Xueyang Wang, 2022. "A Study on the Impact of Boundary-Spanning Search on the Sustainable Development Performance of Technology Start-Ups," Sustainability, MDPI, vol. 14(15), pages 1-17, July.
    6. Javier Turienzo & Pablo Cabanelas & Jesús F. Lampón, 2022. "The Mobility Industry Trends Through the Lens of the Social Analysis: A Multi-Level Perspective Approach," SAGE Open, , vol. 12(1), pages 21582440211, January.
    7. Agrawal, Shubham & Schuster, Amy M. & Britt, Noah & Mack, Elizabeth A. & Tidwell, Michael L. & Cotten, Shelia R., 2023. "Building on the past to help prepare the workforce for the future with automated vehicles: A systematic review of automated passenger vehicle deployment timelines," Technology in Society, Elsevier, vol. 72(C).
    8. Kaartemo, Valtteri & Nyström, Anna-Greta, 2021. "Emerging technology as a platform for market shaping and innovation," Journal of Business Research, Elsevier, vol. 124(C), pages 458-468.
    9. Alonso Raposo, María & Grosso, Monica & Mourtzouchou, Andromachi & Krause, Jette & Duboz, Amandine & Ciuffo, Biagio, 2022. "Economic implications of a connected and automated mobility in Europe," Research in Transportation Economics, Elsevier, vol. 92(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Akbar, Payam & Hoffmann, Stefan, 2020. "Creating value in product service systems through sharing," Journal of Business Research, Elsevier, vol. 121(C), pages 495-505.
    2. Parente, Ronaldo C. & Geleilate, José-Mauricio G. & Rong, Ke, 2018. "The Sharing Economy Globalization Phenomenon: A Research Agenda," Journal of International Management, Elsevier, vol. 24(1), pages 52-64.
    3. Christian Bartelheimer, Philipp zur Heiden, Hedda Lüttenberg, Daniel Beverungen, 2021. "Systematizing the Lexicon of Platforms in Information Systems: A Data-Driven Study," Working Papers Dissertations 79, Paderborn University, Faculty of Business Administration and Economics.
    4. Thompson-Whiteside, Helen & Fletcher-Brown, Judith & Middleton, Karen & Turnbull, Sarah, 2023. "Emergence in emergency: How actors adapt to service ecosystem disruption," Journal of Business Research, Elsevier, vol. 162(C).
    5. Francesca De Canio & Davide Pellegrini & Elisa Martinelli, 2018. "Is the collaborative consumption the new buying? Social and economic aspects influencing collaborative consumption," MERCATI & COMPETITIVIT?, FrancoAngeli Editore, vol. 2018(1), pages 19-38.
    6. Jeandri Robertson, 2020. "Competition in Knowledge Ecosystems: A Theory Elaboration Approach Using a Case Study," Sustainability, MDPI, vol. 12(18), pages 1-19, September.
    7. van Tonder, Estelle & Saunders, Stephen Graham & Farquhar, Jillian Dawes, 2020. "Explicating the resource integration process during self-service socialisation: Conceptual framework and research propositions," Journal of Business Research, Elsevier, vol. 121(C), pages 516-523.
    8. Suvi Nenonen & Kaj Storbacka & Charlotta Windahl, 2019. "Capabilities for market-shaping: triggering and facilitating increased value creation," Journal of the Academy of Marketing Science, Springer, vol. 47(4), pages 617-639, July.
    9. Pel, Bonno & Raven, Rob & van Est, Rinie, 2020. "Transitions governance with a sense of direction: synchronization challenges in the case of the dutch ‘Driverless Car’ transition," Technological Forecasting and Social Change, Elsevier, vol. 160(C).
    10. Suvi Nenonen & Kaj Storbacka, 2021. "Market-shaping: navigating multiple theoretical perspectives," AMS Review, Springer;Academy of Marketing Science, vol. 11(3), pages 336-353, December.
    11. Liguo Lou & Lin Li & Sung-Byung Yang & Joon Koh, 2021. "Promoting User Participation of Shared Mobility in the Sharing Economy: Evidence from Chinese Bike Sharing Services," Sustainability, MDPI, vol. 13(3), pages 1-17, February.
    12. Julia A. Fehrer, 2020. "Rethinking marketing: back to purpose," AMS Review, Springer;Academy of Marketing Science, vol. 10(3), pages 179-184, December.
    13. Francesco Polese & Debora Sarno & Orlando Troisi & Mara Grimaldi, 2018. "From B2B to A4A: An Integrated Framework for Viable Value Co-Creation," MERCATI & COMPETITIVIT?, FrancoAngeli Editore, vol. 2018(3), pages 135-161.
    14. Siaw, Christopher Agyapong & Sarpong, David, 2021. "Dynamic exchange capabilities for value co-creation in ecosystems," Journal of Business Research, Elsevier, vol. 134(C), pages 493-506.
    15. Fritze, Martin P. & Urmetzer, Florian & Khan, Gohar F. & Sarstedt, Marko & Neely, Andy & Schäfers, Tobias, 2018. "From Goods to Services Consumption: A Social Network Analysis on Sharing Economy and Servitization Research," SMR - Journal of Service Management Research, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 2(3), pages 3-16.
    16. Mikko Koria & Roberto Osorno-Hinojosa & Delia del Carmen Ramírez-Vázquez & Antonius van den Broek, 2022. "One World, Two Ideas and Three Adaptations: Innovation Intermediaries Enabling Sustainable Open Innovation in University–Industry Collaboration in Finland, Mexico and Nicaragua," Sustainability, MDPI, vol. 14(18), pages 1-18, September.
    17. Jens Poeppelbuss & Martin Ebel & Jürgen Anke, 2022. "Iterative uncertainty reduction in multi-actor smart service innovation," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(2), pages 599-627, June.
    18. McLeay, Fraser & Olya, Hossein & Liu, Hongfei & Jayawardhena, Chanaka & Dennis, Charles, 2022. "A multi-analytical approach to studying customers motivations to use innovative totally autonomous vehicles," Technological Forecasting and Social Change, Elsevier, vol. 174(C).
    19. Viglia, Giampaolo & Pera, Rebecca & Dyussembayeva, Shynar & Mifsud, Matthieu & Hollebeek, Linda D., 2023. "Engagement and value cocreation within a multi-stakeholder service ecosystem," Journal of Business Research, Elsevier, vol. 157(C).
    20. Sudbury-Riley, Lynn & Hunter-Jones, Philippa, 2021. "Facilitating inter-professional integration in palliative care: A service ecosystem perspective," Social Science & Medicine, Elsevier, vol. 277(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:teinso:v:59:y:2019:i:c:s0160791x19302076. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/technology-in-society .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.