IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v14y2022i5p3011-d764175.html
   My bibliography  Save this article

Analysis of Tourism Experience in Haizhu National Wetland Park Based on Web Text

Author

Listed:
  • Pei Lin

    (College of Forestry and Landscape Architecture, South China Agricultural University, Guangzhou 510642, China)

  • Lili Chen

    (College of Forestry and Landscape Architecture, South China Agricultural University, Guangzhou 510642, China)

  • Zeshun Luo

    (College of Forestry and Landscape Architecture, South China Agricultural University, Guangzhou 510642, China)

Abstract

Most studies on wetland parks focus on resource surveys and evaluations, park planning and design, and the construction of hardware facilities. Only a few studies have covered tourism experiences. With the rapid development of online media, online text data have become a prominent research direction for tourism experiences. Based on the web text analysis method and importance-performance analysis, Rost Content Mining 6 software was used. This served to analyze word frequency, semantic web analysis, and sentiment analysis, and to explain the web text about Haizhu National Wetland Park. It also helped to find problems experienced by tourists and their underlying reasons and proposed improvement strategies. The results showed that the overall quality of the tourism experience in Haizhu National Wetland Park was relatively high. However, some of the negative comments mainly focused on the lack of humanistic landscape construction, lagging infrastructure, and poor management services. By combining research results, improvement strategies were proposed that addressed infrastructure, management services, scenic spot publicity, ecological environmental protection, and so on. These could help to enhance tourism experiences.

Suggested Citation

  • Pei Lin & Lili Chen & Zeshun Luo, 2022. "Analysis of Tourism Experience in Haizhu National Wetland Park Based on Web Text," Sustainability, MDPI, vol. 14(5), pages 1-16, March.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:5:p:3011-:d:764175
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/14/5/3011/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/14/5/3011/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Jiang Li & Qiao Pan & You Peng & Tao Feng & Shaobo Liu & Xiaoxi Cai & Chixing Zhong & Yicheng Yin & Wenbo Lai, 2020. "Perceived Quality of Urban Wetland Parks: A Second-Order Factor Structure Equation Modeling," Sustainability, MDPI, vol. 12(17), pages 1-15, September.
    2. Shuang Song & Hidenori Kawamura & Junichi Uchida & Hajime Saito, 2019. "Determining tourist satisfaction from travel reviews," Information Technology & Tourism, Springer, vol. 21(3), pages 337-367, September.
    3. Ralf Buckley & Paula Brough & Leah Hague & Alienor Chauvenet & Chris Fleming & Elisha Roche & Ernesta Sofija & Neil Harris, 2019. "Author Correction: Economic value of protected areas via visitor mental health," Nature Communications, Nature, vol. 10(1), pages 1-1, December.
    4. Lu, Weilin & Stepchenkova, Svetlana, 2012. "Ecotourism experiences reported online: Classification of satisfaction attributes," Tourism Management, Elsevier, vol. 33(3), pages 702-712.
    5. Ralf Buckley & Paula Brough & Leah Hague & Alienor Chauvenet & Chris Fleming & Elisha Roche & Ernesta Sofija & Neil Harris, 2019. "Economic value of protected areas via visitor mental health," Nature Communications, Nature, vol. 10(1), pages 1-10, December.
    6. Adongo, Charles A. & Taale, Francis & Adam, Issahaku, 2018. "Tourists' values and empathic attitude toward sustainable development in tourism," Ecological Economics, Elsevier, vol. 150(C), pages 251-263.
    7. Xiang, Zheng & Gretzel, Ulrike, 2010. "Role of social media in online travel information search," Tourism Management, Elsevier, vol. 31(2), pages 179-188.
    8. Bronner, Fred & de Hoog, Robert, 2016. "Travel websites: Changing visits, evaluations and posts," Annals of Tourism Research, Elsevier, vol. 57(C), pages 94-112.
    9. Gurel Cetin, 2020. "Experience vs quality: predicting satisfaction and loyalty in services," The Service Industries Journal, Taylor & Francis Journals, vol. 40(15-16), pages 1167-1182, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Virginica Rusu & Cristian Rusu & Nicolás Matus & Federico Botella, 2023. "Tourist Experience Challenges: A Holistic Approach," Sustainability, MDPI, vol. 15(17), pages 1-32, August.
    2. Siya Cheng & Zheran Zhai & Wenzhuo Sun & Yuan Wang & Rui Yu & Xiaoyu Ge, 2022. "Research on the Satisfaction of Beijing Waterfront Green Space Landscape Based on Social Media Data," Land, MDPI, vol. 11(10), pages 1-25, October.
    3. Siya Cheng & Ziling Huang & Haochen Pan & Shuaiqing Wang & Xiaoyu Ge, 2022. "Comparative Study of Park Evaluation Based on Text Analysis of Social Media: A Case Study of 50 Popular Parks in Beijing," Sustainability, MDPI, vol. 14(19), pages 1-34, October.
    4. Vladimir Stojanović & Maja Mijatov Ladičorbić & Aleksandra S. Dragin & Marija Cimbaljević & Sanja Obradović & Dragan Dolinaj & Tamara Jovanović & Anđelija Ivkov-Džigurski & Jelena Dunjić & Milena Nede, 2023. "Tourists’ Motivation in Wetland Destinations: Gornje Podunavlje Special Nature Reserve Case Study (Mura-Drava-Danube Transboundary Biosphere Reserve)," Sustainability, MDPI, vol. 15(12), pages 1-21, June.
    5. Yanlong Guo & Jiaying Yu & Han Zhang & Zuoqing Jiang, 2022. "A Study on Cultural Context Perception in Huizhou Cultural and Ecological Reserve Based on Multi-Criteria Decision Analysis," Sustainability, MDPI, vol. 14(24), pages 1-20, December.
    6. Dongfang Ma & Shaojie Zhang & Tieqiao Xiao & Taotao Shui, 2023. "Aspects of New and Old Urban Parks Most Valued by Residents on Social Media: A Case Study in Hefei," Sustainability, MDPI, vol. 15(18), pages 1-21, September.
    7. Xiaopiao Yang & Yuluan Zhao & Jia Zhao & Chao Shi & Bailu Deng, 2022. "Tourists’ Perceived Attitudes toward the Famous Terraced Agricultural Cultural Heritage Landscape in China," Agriculture, MDPI, vol. 12(9), pages 1-13, September.
    8. Shuhao Liu & Chang Su & Ruochen Yang & Jianye Zhao & Kun Liu & Kwangmin Ham & Shiro Takeda & Junhua Zhang, 2022. "Using Crowdsourced Big Data to Unravel Urban Green Space Utilization during COVID-19 in Guangzhou, China," Land, MDPI, vol. 11(7), pages 1-20, June.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Wu, Mao-Ying & Wall, Geoffrey & Pearce, Philip L., 2014. "Shopping experiences: International tourists in Beijing's Silk Market," Tourism Management, Elsevier, vol. 41(C), pages 96-106.
    2. Wu, Mao-Ying & Pearce, Philip L., 2014. "Chinese recreational vehicle users in Australia: A netnographic study of tourist motivation," Tourism Management, Elsevier, vol. 43(C), pages 22-35.
    3. Zhang, Hong-yu & Ji, Pu & Wang, Jian-qiang & Chen, Xiao-hong, 2017. "A novel decision support model for satisfactory restaurants utilizing social information: A case study of TripAdvisor.com," Tourism Management, Elsevier, vol. 59(C), pages 281-297.
    4. F. J. Cristófol & Gorka Zamarreño Aramendia & Jordi de-San-Eugenio-Vela, 2020. "Effects of Social Media on Enotourism. Two Cases Study: Okanagan Valley (Canada) and Somontano (Spain)," Sustainability, MDPI, vol. 12(17), pages 1-19, August.
    5. Guerreiro, Cátia & Viegas, Margarida & Guerreiro, Manuela, 2019. "Social Networks And Digital Influencers: Their Role In Customer Decision Journey In Tourism," Journal of Tourism, Sustainability and Well-being, Cinturs - Research Centre for Tourism, Sustainability and Well-being, University of Algarve, vol. 7(3), pages 240-260.
    6. Baka, Vasiliki, 2016. "The becoming of user-generated reviews: Looking at the past to understand the future of managing reputation in the travel sector," Tourism Management, Elsevier, vol. 53(C), pages 148-162.
    7. Zhang, Ye & Cole, Shu Tian, 2016. "Dimensions of lodging guest satisfaction among guests with mobility challenges: A mixed-method analysis of web-based texts," Tourism Management, Elsevier, vol. 53(C), pages 13-27.
    8. Sparks, Beverley A. & Perkins, Helen E. & Buckley, Ralf, 2013. "Online travel reviews as persuasive communication: The effects of content type, source, and certification logos on consumer behavior," Tourism Management, Elsevier, vol. 39(C), pages 1-9.
    9. Deirdre Dragovich & Sunil Bajpai, 2022. "Managing Tourism and Environment—Trail Erosion, Thresholds of Potential Concern and Limits of Acceptable Change," Sustainability, MDPI, vol. 14(7), pages 1-16, April.
    10. Åsa Davidsson & Magnus Johansson & Carl Bonander, 2021. "Desirable Effects from Disturbance Ecology—A Paradox within Conservation Management," Sustainability, MDPI, vol. 13(13), pages 1-20, June.
    11. Ralf C. Buckley, 2022. "Sensory and Emotional Components in Tourist Memories of Wildlife Encounters: Intense, Detailed, and Long-Lasting Recollections of Individual Incidents," Sustainability, MDPI, vol. 14(8), pages 1-12, April.
    12. Zoe M Volenec & Joel O Abraham & Alexander D Becker & Andy P Dobson, 2021. "Public parks and the pandemic: How park usage has been affected by COVID-19 policies," PLOS ONE, Public Library of Science, vol. 16(5), pages 1-18, May.
    13. Astell-Burt, Thomas & Navakatikyan, Michael & Eckermann, Simon & Hackett, Maree & Feng, Xiaoqi, 2022. "Is urban green space associated with lower mental healthcare expenditure?," Social Science & Medicine, Elsevier, vol. 292(C).
    14. Berné Manero, Carmen & Ciobanu, Andreea V. & Pedraja Iglesias, Marta, 2020. "The electronic word of mouth as a context variable in the hotel management decision-making process," Cuadernos de Gestión, Universidad del País Vasco - Instituto de Economía Aplicada a la Empresa (IEAE).
    15. Mahan, Joseph E. & Seo, Won Jae & Jordan, Jeremy S. & Funk, Daniel, 2015. "Exploring the impact of social networking sites on running involvement, running behavior, and social life satisfaction," Sport Management Review, Elsevier, vol. 18(2), pages 182-192.
    16. Ahmed Ibrahim Alzahrani & T. Ramayah & Nalini Suppiah & Osama Alfarraj & Nasser Alalwan, 2020. "Modeling Blog Usage From a Developing Country Perspective Using Structural Equation Modeling (SEM)," SAGE Open, , vol. 10(3), pages 21582440209, July.
    17. Yanlong Guo & Jiaying Yu & Han Zhang & Zuoqing Jiang, 2022. "A Study on Cultural Context Perception in Huizhou Cultural and Ecological Reserve Based on Multi-Criteria Decision Analysis," Sustainability, MDPI, vol. 14(24), pages 1-20, December.
    18. Qu, Hailin & Lee, Haeyoung, 2011. "Travelers’ social identification and membership behaviors in online travel community," Tourism Management, Elsevier, vol. 32(6), pages 1262-1270.
    19. Torres, Juan Pablo & Barrera, Jose Ignacio & Kunc, Martin & Charters, Steve, 2021. "The dynamics of wine tourism adoption in Chile," Journal of Business Research, Elsevier, vol. 127(C), pages 474-485.
    20. Saridakis, George & Benson, Vladlena & Ezingeard, Jean-Noel & Tennakoon, Hemamali, 2016. "Individual information security, user behaviour and cyber victimisation: An empirical study of social networking users," Technological Forecasting and Social Change, Elsevier, vol. 102(C), pages 320-330.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:14:y:2022:i:5:p:3011-:d:764175. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.