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Design and Development of Sustainable Product Service Systems Based on Design-Centric Complexity

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Listed:
  • Peng Zhang

    (School of Mechanical Engineering, Hebei University of Technology, Tianjin 300401, China
    National Engineering Research Center for Technological Innovation Method and Tool, Tianjin 300401, China)

  • Shaohua Jing

    (School of Mechanical Engineering, Hebei University of Technology, Tianjin 300401, China
    National Engineering Research Center for Technological Innovation Method and Tool, Tianjin 300401, China)

  • Zifeng Nie

    (School of Mechanical Engineering, Hebei University of Technology, Tianjin 300401, China
    National Engineering Research Center for Technological Innovation Method and Tool, Tianjin 300401, China)

  • Boyuan Zhao

    (School of Mechanical Engineering, Hebei University of Technology, Tianjin 300401, China
    National Engineering Research Center for Technological Innovation Method and Tool, Tianjin 300401, China)

  • Runhua Tan

    (School of Mechanical Engineering, Hebei University of Technology, Tianjin 300401, China
    National Engineering Research Center for Technological Innovation Method and Tool, Tianjin 300401, China)

Abstract

Product-service system (PSS) complexity is rapidly increasing in order to meet complex user requirements. Increased complexity leads to PSSs failing to meet sustainability requirements in their initial design. To enhance PSS sustainability and support social benefits, this paper proposes a sustainable PSS development framework based on design-centric complexity (DCC) theory. In the early design stage of a PSS, DCC theory is used to analyze the complexity of the system. Determination of the types of complexity in the system and the corresponding problems is then performed. By combining the sub-field model of TRIZ, the problems can be converted and solved, and the functional periodicity may be established to reduce system complexity. By using this development framework, the conflicts and potential problems of design attributes can be reduced and the possibility of achieving PSSs functional requirements (FRs) can be enhanced. This will maintain the long-term operation stability for the system and enhance the sustainability of the PSS. Finally, the feasibility of the development framework is verified here through the case analysis of a bicycle sharing service and management system.

Suggested Citation

  • Peng Zhang & Shaohua Jing & Zifeng Nie & Boyuan Zhao & Runhua Tan, 2021. "Design and Development of Sustainable Product Service Systems Based on Design-Centric Complexity," Sustainability, MDPI, vol. 13(2), pages 1-27, January.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:2:p:532-:d:476626
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    References listed on IDEAS

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    1. Arnold Tukker, 2004. "Eight types of product–service system: eight ways to sustainability? Experiences from SusProNet," Business Strategy and the Environment, Wiley Blackwell, vol. 13(4), pages 246-260, July.
    2. Mario Fargnoli & Nicolas Haber & Tomohiko Sakao, 2019. "PSS modularisation: a customer-driven integrated approach," International Journal of Production Research, Taylor & Francis Journals, vol. 57(13), pages 4061-4077, July.
    3. Nicolas Haber & Mario Fargnoli, 2017. "Design for product-service systems: a procedure to enhance functional integration of product-service offerings," International Journal of Product Development, Inderscience Enterprises Ltd, vol. 22(2), pages 135-164.
    4. Si, Hongyun & Su, Yangyue & Wu, Guangdong & Liu, Bingsheng & Zhao, Xianbo, 2020. "Understanding bike-sharing users’ willingness to participate in repairing damaged bicycles: Evidence from China," Transportation Research Part A: Policy and Practice, Elsevier, vol. 141(C), pages 203-220.
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    Cited by:

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    5. Nicolas Haber & Mario Fargnoli, 2021. "Sustainable Product-Service Systems Customization: A Case Study Research in the Medical Equipment Sector," Sustainability, MDPI, vol. 13(12), pages 1-20, June.

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