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A Recommender System for Mobility-as-a-Service Plans Selection

Author

Listed:
  • Konstantina Arnaoutaki

    (Institute of Computer and Communication Systems, National Technical University of Athens, 15780 Athens, Greece)

  • Efthimios Bothos

    (Institute of Computer and Communication Systems, National Technical University of Athens, 15780 Athens, Greece)

  • Babis Magoutas

    (Institute of Computer and Communication Systems, National Technical University of Athens, 15780 Athens, Greece)

  • Attila Aba

    (Department of Transport Technology and Economics, Budapest University of Technology and Economics (BME), 1119 Budapest, Hungary)

  • Domokos Esztergár-Kiss

    (Department of Transport Technology and Economics, Budapest University of Technology and Economics (BME), 1119 Budapest, Hungary)

  • Gregoris Mentzas

    (Institute of Computer and Communication Systems, National Technical University of Athens, 15780 Athens, Greece)

Abstract

Transportation and mobility in smart cities are undergoing a grave transformation as new ways of mobility are introduced to facilitate seamless traveling, addressing travelers’ needs in a personalized manner. A novel concept that has been recently introduced is Mobility-as-a-Service (MaaS), where mobility services are bundled in MaaS Plans and offered to end-users through a single digital platform. The present paper introduces a recommender system for MaaS Plans selection that supports travelers to select bundles of mobility services that fit their everyday transportation needs. The recommender filters out unsuitable plans and then ranks the remaining ones on the basis of their similarity to the users’ characteristics, habits and preferences. The recommendation approach is based on Constraint Satisfaction Problem (CSP) formalisms combined with cosine similarity techniques. The proposed method was evaluated in experimental settings and was further embedded in real-life pilot MaaS applications. The experimental results showed that the proposed approach provides lists of MaaS PlanMaaS Plans that users would choose in a real-life MaaS setting, in most of the cases. Moreover, the results of the real-life pilots showed that the majority of the participants chose an actual MaaS Plan from the top three places of the recommendation lists.

Suggested Citation

  • Konstantina Arnaoutaki & Efthimios Bothos & Babis Magoutas & Attila Aba & Domokos Esztergár-Kiss & Gregoris Mentzas, 2021. "A Recommender System for Mobility-as-a-Service Plans Selection," Sustainability, MDPI, vol. 13(15), pages 1-27, July.
  • Handle: RePEc:gam:jsusta:v:13:y:2021:i:15:p:8245-:d:600398
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    References listed on IDEAS

    as
    1. Charness, Gary & Gneezy, Uri & Kuhn, Michael A., 2012. "Experimental methods: Between-subject and within-subject design," Journal of Economic Behavior & Organization, Elsevier, vol. 81(1), pages 1-8.
    2. repec:cup:judgdm:v:5:y:2010:i:5:p:411-419 is not listed on IDEAS
    3. Becker, Henrik & Balac, Milos & Ciari, Francesco & Axhausen, Kay W., 2020. "Assessing the welfare impacts of Shared Mobility and Mobility as a Service (MaaS)," Transportation Research Part A: Policy and Practice, Elsevier, vol. 131(C), pages 228-243.
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    Cited by:

    1. Alper Ozpinar, 2023. "A Hyper-Integrated Mobility as a Service (MaaS) to Gamification and Carbon Market Enterprise Architecture Framework for Sustainable Environment," Energies, MDPI, vol. 16(5), pages 1-22, March.
    2. Douglas Mitieka & Rose Luke & Hossana Twinomurinzi & Joash Mageto, 2023. "Smart Mobility in Urban Areas: A Bibliometric Review and Research Agenda," Sustainability, MDPI, vol. 15(8), pages 1-23, April.
    3. Sebastian Kussl & Andreas Wald, 2022. "Smart Mobility and its Implications for Road Infrastructure Provision: A Systematic Literature Review," Sustainability, MDPI, vol. 15(1), pages 1-20, December.
    4. Enayat Rajabi & Sławomir Nowaczyk & Sepideh Pashami & Magnus Bergquist & Geethu Susan Ebby & Summrina Wajid, 2023. "A Knowledge-Based AI Framework for Mobility as a Service," Sustainability, MDPI, vol. 15(3), pages 1-15, February.

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