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Unlocking Performance Potential: Workforce Diversity Management and Gender Diversity as Drivers of Employee Performance in Ghana’s Public Healthcare Sector

Author

Listed:
  • Hayford Asare Obeng

    (Department of Business Administration, World Peace University, Lefkoşa 99010, Cyprus)

  • Bright Akwasi Gyamfi

    (Faculty of Management, Multimedia University, Cyberjaya 63100, Malaysia)

  • Richard Arhinful

    (Faculty of Management, Multimedia University, Cyberjaya 63100, Malaysia)

  • Leviticus Mensah

    (Department of Business Administration, World Peace University, Lefkoşa 99010, Cyprus)

Abstract

This study leveraged the Social Categorization Theory to examine the influence of workforce diversity management on employee performance, considering the moderating role of gender diversity in this relationship. This study used a quantitative descriptive research design and a snowball sampling technique to obtain data from 392 respondents. The data were analyzed using the Partial Least Squares–Structural Equation Modeling (PLS-SM) algorithm, bootstrapping a sample size of 5000. The study identified a significant and positive effect of workforce diversity management on employee performance. Likewise, it revealed a significant positive effect of gender diversity on employee performance, enhancing collaboration, innovation, and overall productivity, particularly within diverse teams exhibiting an equitable gender distribution. Finally, the study revealed that gender diversity moderates the relationship between workforce diversity management and employee performance. The findings underscore the necessity of implementing diversity management strategies to enhance employee performance. They prove that hospital environments can effectively leverage gender diversity to achieve superior organizational outcomes through customized solutions.

Suggested Citation

  • Hayford Asare Obeng & Bright Akwasi Gyamfi & Richard Arhinful & Leviticus Mensah, 2025. "Unlocking Performance Potential: Workforce Diversity Management and Gender Diversity as Drivers of Employee Performance in Ghana’s Public Healthcare Sector," Societies, MDPI, vol. 15(5), pages 1-22, May.
    • Handle: RePEc:gam:jsoctx:v:15:y:2025:i:5:p:132-:d:1655090
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    References listed on IDEAS

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    2. Hayford Asare Obeng & Richard Arhinful & Leviticus Mensah & Jerry Seth Owusu-Sarfo, 2024. "Assessing the Influence of the Knowledge Management Cycle on Job Satisfaction and Organizational Culture Considering the Interplay of Employee Engagement," Sustainability, MDPI, vol. 16(20), pages 1-28, October.
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