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Assessing the Influence of the Knowledge Management Cycle on Job Satisfaction and Organizational Culture Considering the Interplay of Employee Engagement

Author

Listed:
  • Hayford Asare Obeng

    (Department of Business Administration, Cyprus International University, Haspolat, Turkish Republic of Northern Cyprus, Nicosia 94014, Cyprus)

  • Richard Arhinful

    (Department of Accounting and Finance, Cyprus International University, Haspolat, Turkish Republic of Northern Cyprus, Nicosia 94014, Cyprus)

  • Leviticus Mensah

    (Department of Accounting and Finance, Cyprus International University, Haspolat, Turkish Republic of Northern Cyprus, Nicosia 94014, Cyprus)

  • Jerry Seth Owusu-Sarfo

    (Department of Management Information Systems, Cyprus International University, Haspolat, Turkish Republic of Northern Cyprus, Nicosia 94014, Cyprus)

Abstract

This study leveraged the social exchange theory to explore the influence of the knowledge management cycle on employee engagement, job satisfaction, and organizational culture within the Ghana Highway Authority (GHA). The structural equation modeling (SEM) software (AMOS version 23) was employed to analyze data from 300 GHA employees. The study used snowball sampling and a descriptive cross-sectional methodology to collect data through printed and electronic questionnaires. The findings demonstrated a substantial and positive impact of the knowledge management cycle on employee engagement, job satisfaction, and organizational commitment. Employee engagement also exhibited a significant and positive influence on both job satisfaction and organizational commitment. Furthermore, employee engagement partially mediated the relationships between the knowledge management cycle, job satisfaction, and organizational commitment. This study’s findings underscore the practical implications of allocating resources to knowledge management activities. Such allocation can promote organizational culture and employee satisfaction, enabling firms to achieve real gains.

Suggested Citation

  • Hayford Asare Obeng & Richard Arhinful & Leviticus Mensah & Jerry Seth Owusu-Sarfo, 2024. "Assessing the Influence of the Knowledge Management Cycle on Job Satisfaction and Organizational Culture Considering the Interplay of Employee Engagement," Sustainability, MDPI, vol. 16(20), pages 1-28, October.
    • Handle: RePEc:gam:jsusta:v:16:y:2024:i:20:p:8728-:d:1495176
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    References listed on IDEAS

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    Citations

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    Cited by:

    1. David Amankona & Kaigang Yi & Evelyn Agba Tackie & Lois Tweneboa Kodua & Leslie Afotey Odai, 2025. "Responsible Digital Innovation and Innovation Performance in Ghana’s High-Tech Industry: The Mediating Roles of Digital Organizational Culture and Strategy, and the Moderating Role of Digital Literacy," SAGE Open, , vol. 15(2), pages 21582440251, May.
    2. Hayford Asare Obeng & Richard Arhinful & Leviticus Mensah & Roland Cho Teneng, 2025. "Harmonizing Growth: Leadership Competencies’ Mediation in SMEs’ Organizational Culture and Structure Through Schein’s Model," SAGE Open, , vol. 15(3), pages 21582440251, August.
    3. Ma Ying & Mohammed A. M. Allaqtta, 2025. "The Impact of Safety Culture, Risk Mitigation, and Sustainability on Business Performance: The Mediating Role of Employee Engagement in Palestinian Small and Medium-Sized Enterprises," Sustainability, MDPI, vol. 17(10), pages 1-29, May.
    4. Shadi Ratib Mohammad Aledeimat & Murad Abdurahman Bein, 2025. "Assessing US and Global Economic Policy Uncertainty Effects on Non‐Performing Loans in MENA's Islamic and Conventional Banks," International Journal of Finance & Economics, John Wiley & Sons, Ltd., vol. 30(4), pages 4279-4304, October.
    5. Hayford Asare Obeng & Bright Akwasi Gyamfi & Richard Arhinful & Leviticus Mensah, 2025. "Unlocking Performance Potential: Workforce Diversity Management and Gender Diversity as Drivers of Employee Performance in Ghana’s Public Healthcare Sector," Societies, MDPI, vol. 15(5), pages 1-22, May.
    6. Hayford Asare Obeng & Tarik Atan, 2025. "The Public Hospital Exodus: Unraveling the Interplay of Turnover Intentions and Organizational Politics," SAGE Open, , vol. 15(3), pages 21582440251, July.
    7. Saleem Abualgasem M Milaad & Tarik Atan & Mehmet Yeşiltaş, 2025. "Assessing the Impact of Perceived Supervisory Support on Service Recovery Performance: The Role of Work Engagement and Emotional Stability Among Libyan Air Traffic Controllers," Sustainability, MDPI, vol. 17(5), pages 1-23, March.
    8. Fathi Abdulsalam Mohammed Alsoukini & Muri Wole Adedokun & Ayşen Berberoğlu, 2025. "Enhancing Sustainable Innovation Performance in the Banking Sector of Libya: The Impact of Artificial Intelligence Applications and Organizational Learning," Sustainability, MDPI, vol. 17(12), pages 1-25, June.
    9. Richard Arhinful & Hayford Asare Obeng & Leviticus Mensah & Ebenezer Asante-Darko, 2025. "The mediating role of racial discrimination in the relationship between authentic leadership and job commitment in Ghanaian Public Organizations," Future Business Journal, Springer, vol. 11(1), pages 1-20, December.
    10. Hayford Asare Obeng & Richard Arhinful & Dagnu Haile Tessema & Japheth Ahmed Nuhu, 2025. "The mediating role of organisational stress in the relationship between gender diversity and employee performance in Ghanaian public hospitals," Future Business Journal, Springer, vol. 11(1), pages 1-19, December.
    11. Mirel Glevitzky & Ioana Glevitzky & Paul Mucea-Ștef & Maria Popa, 2025. "The “Daily Challenge” Tool: A Practical Approach for Managing Non-Conformities in Industry," Sustainability, MDPI, vol. 17(13), pages 1-28, June.
    12. Leviticus Mensah & Murad Abdurahman Bein & Richard Arhinful, 2025. "The Impact of Capital Structure on Business Growth Under IFRS Adoption: Evidence From Firms Listed in the Frankfurt Stock Exchange," SAGE Open, , vol. 15(2), pages 21582440251, May.
    13. Richard Arhinful & Hayford Asare Obeng & Leviticus Mensah & Comfort Constance Mensah, 2025. "Signaling Sustainability: The Impact of Sustainable Finance on Dividend Policy Among Firms Listed on the London Stock Exchange," Business Strategy and the Environment, Wiley Blackwell, vol. 34(7), pages 8001-8019, November.

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