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Investigating the Role of Remote Working on Employees’ Performance and Well-Being: An Evidence-Based Systematic Review

Author

Listed:
  • Bruna Ferrara

    (Department of Human Studies, Libera Università Maria SS. Assunta, 00193 Rome, Italy)

  • Martina Pansini

    (Department of Human Studies, Libera Università Maria SS. Assunta, 00193 Rome, Italy)

  • Clara De Vincenzi

    (Department of Human Studies, Libera Università Maria SS. Assunta, 00193 Rome, Italy)

  • Ilaria Buonomo

    (Department of Human Studies, Libera Università Maria SS. Assunta, 00193 Rome, Italy)

  • Paula Benevene

    (Department of Human Studies, Libera Università Maria SS. Assunta, 00193 Rome, Italy)

Abstract

Remote working refers to a working model in which employees can pursue work tasks outside the organization due to the use of technology. Several research papers showed that different assumptions are linked to remote work because of the flexibility and autonomy granted to employees when working remotely or from home. This review consistently aims to describe remote work’s role in employees’ well-being and performance. Using the Preferred Reporting Items for Systematic reviews and Meta-analyses (PRISMA) guidelines, 20 peer-reviewed papers published from 2010 until 2021 were selected for this review. Findings showed various and mixed consequences on employees’ performance and well-being. Specifically, remote working affects employees’ perceptions about themselves and their workplaces and contributes to their physical and mental health, particularly regarding work-life balance. Managerial implications for remote working implementation will be discussed in the paper.

Suggested Citation

  • Bruna Ferrara & Martina Pansini & Clara De Vincenzi & Ilaria Buonomo & Paula Benevene, 2022. "Investigating the Role of Remote Working on Employees’ Performance and Well-Being: An Evidence-Based Systematic Review," IJERPH, MDPI, vol. 19(19), pages 1-12, September.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:19:p:12373-:d:928351
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    References listed on IDEAS

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    1. Estelle Michinov & Caroline Ruiller & Frédérique Chédotel & Virginie Dodeler & Nicolas Michinov, 2022. "Work-From-Home During COVID-19 Lockdown: When Employees’ Well-Being and Creativity Depend on Their Psychological Profiles," Post-Print hal-03671607, HAL.
    2. Prodanova, Jana & Kocarev, Ljupco, 2021. "Is job performance conditioned by work-from-home demands and resources?," Technology in Society, Elsevier, vol. 66(C).
    3. Julia L. O. Beckel & Gwenith G. Fisher, 2022. "Telework and Worker Health and Well-Being: A Review and Recommendations for Research and Practice," IJERPH, MDPI, vol. 19(7), pages 1-32, March.
    4. Magnus Moglia & John Hopkins & Anne Bardoel, 2021. "Telework, Hybrid Work and the United Nation’s Sustainable Development Goals: Towards Policy Coherence," Sustainability, MDPI, vol. 13(16), pages 1-28, August.
    5. Adriana AnaMaria Davidescu & Simona-Andreea Apostu & Andreea Paul & Ionut Casuneanu, 2020. "Work Flexibility, Job Satisfaction, and Job Performance among Romanian Employees—Implications for Sustainable Human Resource Management," Sustainability, MDPI, vol. 12(15), pages 1-53, July.
    6. Vanessa Wight & Sara Raley, 2009. "When Home Becomes Work: Work and Family Time among Workers at Home," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 93(1), pages 197-202, August.
    7. Marta Angelici & Paola Profeta, 2020. "Smart-working: Work Flexibility Without Constraints," CHILD Working Papers Series 77 JEL Classification: J1, Centre for Household, Income, Labour and Demographic Economics (CHILD) - CCA.
    8. Shyamali Satpathy & Gokulananda Patel & Khushboo Kumar, 2021. "Identifying and ranking techno-stressors among IT employees due to work from home arrangement during Covid-19 pandemic," DECISION: Official Journal of the Indian Institute of Management Calcutta, Springer;Indian Institute of Management Calcutta, vol. 48(4), pages 391-402, December.
    9. Kazekami, Sachiko, 2020. "Mechanisms to improve labor productivity by performing telework," Telecommunications Policy, Elsevier, vol. 44(2).
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    Citations

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    Cited by:

    1. Katherine Roth & Kambiz Farahmand, 2023. "A Study of Current Socio-Technical Design Practices in the Industry 4.0 Context among Small, Medium, and Large Manufacturers in Minnesota and North Dakota," Sustainability, MDPI, vol. 15(23), pages 1-24, November.
    2. Justine M. Y. Chim & Tien Li Chen, 2023. "Prediction of Work from Home and Musculoskeletal Discomfort: An Investigation of Ergonomic Factors in Work Arrangements and Home Workstation Setups Using the COVID-19 Experience," IJERPH, MDPI, vol. 20(4), pages 1-24, February.
    3. Ilaria Buonomo & Bruna Ferrara & Martina Pansini & Paula Benevene, 2023. "Job Satisfaction and Perceived Structural Support in Remote Working Conditions—The Role of a Sense of Community at Work," IJERPH, MDPI, vol. 20(13), pages 1-11, June.
    4. Jorge de Andrés-Sánchez, 2023. "A Configurational Evaluation of Spanish Teleworkers’ Perception and Nonperception of Stress during the COVID-19 Pandemic," Societies, MDPI, vol. 13(8), pages 1-16, July.
    5. Jorge De Andres-Sanchez & Angel Belzunegui-Eraso & Mar Souto-Romero, 2023. "Perception of the Effects of Working from Home on Isolation and Stress by Spanish Workers during COVID-19 Pandemic," Social Sciences, MDPI, vol. 12(2), pages 1-25, January.

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