IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v19y2022i11p6504-d825171.html
   My bibliography  Save this article

Developing Green Healthcare Activities in the Total Quality Management Framework

Author

Listed:
  • Sang M. Lee

    (College of Business Administration, University of Nebraska-Lincoln, Lincoln, NE 68588, USA)

  • DonHee Lee

    (College of Business Administration, Inha University, Incheon 22212, Korea)

Abstract

This study examines the effectiveness of green healthcare activities in hospitals based on the total quality management (TQM) framework. The proposed research model and associated hypotheses were tested using structural equations modeling based on the data collected from 261 employees at general hospitals in South Korea. The results of the study revealed that the role of top management is essential for the successful implementation of green healthcare activities through motivating employees for their active participation in the program, providing continuous education and training on the importance of environmental sustainability, and diligent monitoring of the progress at the organization level. The study findings provide theoretical and practical implications on strategic approaches to planning and implementing green healthcare activities in hospitals for the greater good.

Suggested Citation

  • Sang M. Lee & DonHee Lee, 2022. "Developing Green Healthcare Activities in the Total Quality Management Framework," IJERPH, MDPI, vol. 19(11), pages 1-20, May.
  • Handle: RePEc:gam:jijerp:v:19:y:2022:i:11:p:6504-:d:825171
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/19/11/6504/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/1660-4601/19/11/6504/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Ziyuan Liu & Tianle Liu & Xingdong Liu & Aijing Wei & Xiaoxue Wang & Ying Yin & You Li, 2021. "Research on Optimization of Healthcare Waste Management System Based on Green Governance Principle in the COVID-19 Pandemic," IJERPH, MDPI, vol. 18(10), pages 1-18, May.
    2. Samuel Roscoe & Nachiappan Subramanian & Charbel J.C. Jabbour & Tao Chong, 2019. "Green human resource management and the enablers of green organisational culture: Enhancing a firm's environmental performance for sustainable development," Business Strategy and the Environment, Wiley Blackwell, vol. 28(5), pages 737-749, July.
    3. Sang M. Lee & DonHee Lee, 2022. "Effects of healthcare quality management activities and sociotechnical systems on internal customer experience and organizational performance," Service Business, Springer;Pan-Pacific Business Association, vol. 16(1), pages 1-28, March.
    4. Tudor, Terry L., 2007. "Towards the development of a standardised measurement unit for healthcare waste generation," Resources, Conservation & Recycling, Elsevier, vol. 50(3), pages 319-333.
    5. Thomas C. Powell, 1995. "Total quality management as competitive advantage: A review and empirical study," Strategic Management Journal, Wiley Blackwell, vol. 16(1), pages 15-37.
    6. Amir H. Pakpour & Cheng-Kuan Lin & Mahdi Safdari & Chung-Ying Lin & Shun-Hua Chen & Kyra Hamilton, 2021. "Using an Integrated Social Cognition Model to Explain Green Purchasing Behavior among Adolescents," IJERPH, MDPI, vol. 18(23), pages 1-16, December.
    7. DonHee Lee, 2019. "Implementation of Collaborative Activities for Sustainable Supply Chain Innovation: An Analysis of the Firm Size Effect," Sustainability, MDPI, vol. 11(11), pages 1-16, May.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Sang M. Lee & DonHee Lee, 2022. "Effective Medical Waste Management for Sustainable Green Healthcare," IJERPH, MDPI, vol. 19(22), pages 1-17, November.
    2. Songul Zehir & Cemal Zehir, 2023. "Effects of Total Quality Management Practices on Financial and Operational Performance of Hospitals," Sustainability, MDPI, vol. 15(21), pages 1-24, October.
    3. Alla Mostepaniuk & Turgay Akalin & Mohammad Reza Parish, 2023. "Practices Pursuing the Sustainability of A Healthcare Organization: A Systematic Review," Sustainability, MDPI, vol. 15(3), pages 1-21, January.
    4. Reem F. Alruwaili & Nourah Alsadaan & Abeer Nuwayfi Alruwaili & Afrah Ghazi Alrumayh, 2023. "Unveiling the Symbiosis of Environmental Sustainability and Infection Control in Health Care Settings: A Systematic Review," Sustainability, MDPI, vol. 15(22), pages 1-16, November.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Freiesleben, Johannes, 2008. "A proposal for an economic quality loss function," International Journal of Production Economics, Elsevier, vol. 113(2), pages 1012-1024, June.
    2. Younès El Manzani & Mohamed Larbi Sidmou & Jean-Jack Cegarra, 2018. "Does IS0 9001 quality management system support product innovation? An analysis from the sociotechnical systems theory," Post-Print hal-03080217, HAL.
    3. Lutfi, Abdalwali & Alrawad, Mahmaod & Alsyouf, Adi & Almaiah, Mohammed Amin & Al-Khasawneh, Ahmad & Al-Khasawneh, Akif Lutfi & Alshira'h, Ahmad Farhan & Alshirah, Malek Hamed & Saad, Mohamed & Ibrahim, 2023. "Drivers and impact of big data analytic adoption in the retail industry: A quantitative investigation applying structural equation modeling," Journal of Retailing and Consumer Services, Elsevier, vol. 70(C).
    4. Farzana Riva & Solon Magrizos & Mohammad Rabiul Basher Rubel, 2021. "Investigating the link between managers' green knowledge and leadership style, and their firms' environmental performance: The mediation role of green creativity," Business Strategy and the Environment, Wiley Blackwell, vol. 30(7), pages 3228-3240, November.
    5. Tudor, T.L. & Bannister, S. & Butler, S. & White, P. & Jones, K. & Woolridge, A.C. & Bates, M.P. & Phillips, P.S., 2008. "Can corporate social responsibility and environmental citizenship be employed in the effective management of waste?," Resources, Conservation & Recycling, Elsevier, vol. 52(5), pages 764-774.
    6. Krohmer, Harley & Homburg, Christian & Workman, John P., 2002. "Should marketing be cross-functional? Conceptual development and international empirical evidence," Journal of Business Research, Elsevier, vol. 55(6), pages 451-465, June.
    7. Ilona Baumane & Rebekka Vedina, 2011. "Capacities and Competencies as Sources of Competitive Advantage: The Case Study of Latvian Hotels," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 12(2), pages 301-318, May.
    8. Kevin F Mole & George Bramley, 2006. "Making Policy Choices in Nonfinancial Business Support: An International Comparison," Environment and Planning C, , vol. 24(6), pages 885-908, December.
    9. Khavul, Susanna & Pérez-Nordtvedt, Liliana & Wood, Eric, 2010. "Organizational entrainment and international new ventures from emerging markets," Journal of Business Venturing, Elsevier, vol. 25(1), pages 104-119, January.
    10. Daraio, Cinzia & Simar, Leopold & Wilson, Paul, 2019. "Quality and its impact on efficiency," LIDAM Discussion Papers ISBA 2019004, Université catholique de Louvain, Institute of Statistics, Biostatistics and Actuarial Sciences (ISBA).
    11. Adrian S. Choo & Kevin W. Linderman & Roger G. Schroeder, 2007. "Method and Psychological Effects on Learning Behaviors and Knowledge Creation in Quality Improvement Projects," Management Science, INFORMS, vol. 53(3), pages 437-450, March.
    12. Ergün Kara & Melda Akbaba & Emre Yakut & Makbule Hürmet Çetinel & Mehmet Mert Pasli, 2023. "The Mediating Effect of Green Human Resources Management on the Relationship between Organizational Sustainability and Innovative Behavior: An Application in Turkey," Sustainability, MDPI, vol. 15(3), pages 1-16, January.
    13. David G. Sirmon & Jean–Luc Arregle & Michael A. Hitt & Justin W. Webb, 2008. "The Role of Family Influence in Firms’ Strategic Responses to Threat of Imitation," Entrepreneurship Theory and Practice, , vol. 32(6), pages 979-998, November.
    14. Charles J. Corbett & María J. Montes-Sancho & David A. Kirsch, 2005. "The Financial Impact of ISO 9000 Certification in the United States: An Empirical Analysis," Management Science, INFORMS, vol. 51(7), pages 1046-1059, July.
    15. Hung M. Nguyen & George Onofrei & Dothang Truong & Simon Lockrey, 2020. "Customer green orientation and process innovation alignment: A configuration approach in the global manufacturing industry," Business Strategy and the Environment, Wiley Blackwell, vol. 29(6), pages 2498-2513, September.
    16. Ana Kundid Novokmet & Andrijana Rogošiæ, 2017. "Long-Term Financial Effects of Quality Management System Maturity Based on ISO 9001 Principles," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 19(S11), pages 1003-1003.
    17. Voeten, J.J., 2012. "Understanding responsible innovation in small producers’ clusters in Northern Vietnam : A grounded theory approach to globalization and poverty alleviation," Other publications TiSEM e01da02b-ef2b-47c9-8d06-4, Tilburg University, School of Economics and Management.
    18. Bryan Hong, 2020. "Power to the outsiders: External hiring and decision authority allocation within organizations," Strategic Management Journal, Wiley Blackwell, vol. 41(9), pages 1628-1652, September.
    19. Terziovski, Milé & Guerrero, Jose-Luis, 2014. "ISO 9000 quality system certification and its impact on product and process innovation performance," International Journal of Production Economics, Elsevier, vol. 158(C), pages 197-207.
    20. Taiwen Feng & Hongyan Sheng, 2023. "Identifying the equifinal configurations of prompting green supply chain integration and subsequent performance outcome," Business Strategy and the Environment, Wiley Blackwell, vol. 32(8), pages 5234-5251, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:19:y:2022:i:11:p:6504-:d:825171. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.