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The Hospitality Industry in the Face of the COVID-19 Pandemic: Current Topics and Research Methods

Author

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  • Mohammad Reza Davahli

    (Department of Industrial Engineering and Management Systems, University of Central Florida, 12800 Pegasus Dr., Orlando, FL 32816, USA)

  • Waldemar Karwowski

    (Department of Industrial Engineering and Management Systems, University of Central Florida, 12800 Pegasus Dr., Orlando, FL 32816, USA)

  • Sevil Sonmez

    (College of Business Administration, University of Central Florida, 12744 Pegasus Dr., Orlando, FL 32816, USA)

  • Yorghos Apostolopoulos

    (Complexity & Computational Population Health Group, Texas A&M University, 2929 Research Pkwy, College Station, TX 77845, USA)

Abstract

This study reports on a systematic review of the published literature used to reveal the current research investigating the hospitality industry in the face of the COVID-19 pandemic. The presented review identified relevant papers using Google Scholar, Web of Science, and Science Direct databases. Of the 175 articles found, 50 papers met the predefined inclusion criteria. The included papers were classified concerning the following dimensions: the source of publication, hospitality industry domain, and methodology. The reviewed articles focused on different aspects of the hospitality industry, including hospitality workers’ issues, loss of jobs, revenue impact, the COVID-19 spreading patterns in the industry, market demand, prospects for recovery of the hospitality industry, safety and health, travel behavior, and preference of customers. The results revealed a variety of research approaches that have been used to investigate the hospitality industry at the time of the pandemic. The reported approaches include simulation and scenario modeling for discovering the COVID-19 spreading patterns, field surveys, secondary data analysis, discussing the resumption of activities during and after the pandemic, comparing the COVID-19 pandemic with previous public health crises, and measuring the impact of the pandemic in terms of economics.

Suggested Citation

  • Mohammad Reza Davahli & Waldemar Karwowski & Sevil Sonmez & Yorghos Apostolopoulos, 2020. "The Hospitality Industry in the Face of the COVID-19 Pandemic: Current Topics and Research Methods," IJERPH, MDPI, vol. 17(20), pages 1-20, October.
    • Handle: RePEc:gam:jijerp:v:17:y:2020:i:20:p:7366-:d:425365
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    References listed on IDEAS

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    1. Ramón Rueda López & Teresa López-Felipe & Virginia Navajas-Romero & Antonio Menor-Campos, 2021. "Lessons from the First Wave of COVID-19. What Security Measures Do Women and Men Require from the Hotel Industry to Protect against the Pandemic?," IJERPH, MDPI, vol. 18(5), pages 1-16, February.
    2. Dong Yoon Yoo, 2022. "How to Alleviate Hotel Employees’ Job Stress in the Associations between Job Stressors and Its Consequences," Sustainability, MDPI, vol. 14(15), pages 1-14, July.
    3. David Daniel Peña-Miranda & Antoni Serra-Cantallops & José Ramón-Cardona, 2023. "The KAC-CSR Model in the Tourism Sector," Sustainability, MDPI, vol. 15(3), pages 1-21, January.
    4. Johann Maria, 2023. "CSR strategy in the hospitality industry: from the COVID-19 pandemic crisis to recovery," International Journal of Contemporary Management, Sciendo, vol. 59(1), pages 1-11, March.
    5. Mohammad Reza Davahli & Krzysztof Fiok & Waldemar Karwowski & Awad M. Aljuaid & Redha Taiar, 2021. "Predicting the Dynamics of the COVID-19 Pandemic in the United States Using Graph Theory-Based Neural Networks," IJERPH, MDPI, vol. 18(7), pages 1-12, April.
    6. Adriana Burlea-Schiopoiu & Mara Del Baldo & Samuel O. Idowu, 2022. "The Spirit of Adventure: A Driver of Attractiveness of the Hospitality Industry for Young People during a Pandemic Crisis," IJERPH, MDPI, vol. 19(4), pages 1-16, February.
    7. Anders Håkansson & Karin Moesch & Caroline Jönsson & Göran Kenttä, 2020. "Potentially Prolonged Psychological Distress from Postponed Olympic and Paralympic Games during COVID-19—Career Uncertainty in Elite Athletes," IJERPH, MDPI, vol. 18(1), pages 1-9, December.
    8. Chuanming Sun & Xingyu Chai & Qing Fan & Wenyuan Zhang, 2023. "The Impact of Hygiene Factors on Online Hotel Consumption in China during the COVID-19 Pandemic," Sustainability, MDPI, vol. 15(4), pages 1-16, February.
    9. Magdy Sayed Ahmed Abolnasser & Ahmed Hassan Abdou & Thowayeb H. Hassan & Amany E. Salem, 2023. "Transformational Leadership, Employee Engagement, Job Satisfaction, and Psychological Well-Being among Hotel Employees after the Height of the COVID-19 Pandemic: A Serial Mediation Model," IJERPH, MDPI, vol. 20(4), pages 1-27, February.

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