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Examining Stakeholder Perspectives: Process, Performance and Progress of the Age-Friendly Taiwan Program

Author

Listed:
  • Li-Ju Lin

    (Health Promotion Administration, Ministry of Health and Welfare, Taipei 10341, Taiwan)

  • Yu-Chang Hsu

    (Health Promotion Administration, Ministry of Health and Welfare, Taipei 10341, Taiwan)

  • Andrew E. Scharlach

    (School of Social Welfare, UC Berkeley, Berkeley, CA 94720-7400, USA)

  • Hsien-Wen Kuo

    (Alliance of Healthy Cities in Taiwan, Taipei 11221, Taiwan
    Institute of Environmental and Occupational Health Sciences, National Yang Ming University, Taipei 11221, Taiwan
    School of Public Health, National Defense Medical Center, Taipei 1141, Taiwan)

Abstract

Since Taiwan’s age-friendly city (AFC) program was launched in 2012, the central government has provided various resources to the country’s 22 local authorities, including budgetary support, policy advocacy, and consultation from a team of experts. This study examines stakeholder perspectives on the process, performance, and outcome of the AFC program. A 53-item questionnaire was developed based on the World Health Organization (WHO) guideline, including mechanisms and processes (20 items), outcome evaluations (23 items), and resource integration (10 items). There was a “great difference” found among scores between facilitators and experts for “inter-exchange experience with local and international cities” (40%) and “monitor and revise indicators” (37%) in mechanisms and processes, “evaluate performance of indicators and action plans” (37%) in outcome evaluations, and “interaction between government and community” (46%) and “interaction between civil organization and senior society” (39%) in resource integration. Clearly, facilitators showed overly optimistic assessments in AFC mechanisms and processes, outcome evaluation, and resource integration. The results showed disconnect between experts’ expectations versus actual practice conducted by facilitators. Implications of these findings are to integrate top down expectations with the realities of bottom up practice to design more realistic evaluations; continue to educate stakeholders about design, implementation and evaluation; and further integrate resources from government, civil organizations, and community.

Suggested Citation

  • Li-Ju Lin & Yu-Chang Hsu & Andrew E. Scharlach & Hsien-Wen Kuo, 2019. "Examining Stakeholder Perspectives: Process, Performance and Progress of the Age-Friendly Taiwan Program," IJERPH, MDPI, vol. 16(4), pages 1-9, February.
    • Handle: RePEc:gam:jijerp:v:16:y:2019:i:4:p:608-:d:207322
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    References listed on IDEAS

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    1. Tun-Jen Cheng & Stephan Haggard & David Kang, 1998. "Institutions and growth in Korea and Taiwan: The bureaucracy," Journal of Development Studies, Taylor & Francis Journals, vol. 34(6), pages 87-111.
    2. Julian, David A., 1997. "The utilization of the logic model as a system level planning and evaluation device," Evaluation and Program Planning, Elsevier, vol. 20(3), pages 251-257, August.
    3. Li-Chuan Liu & Hsien-Wen Kuo & Chiu-Chu Lin, 2018. "Current Status and Policy Planning for Promoting Age-Friendly Cities in Taitung County: Dialogue Between Older Adults and Service Providers," IJERPH, MDPI, vol. 15(10), pages 1-17, October.
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    Cited by:

    1. Jiawen Chen & Linlin Liu, 2020. "Eco-Efficiency and Private Firms’ Relationships with Heterogeneous Public Stakeholders in China," IJERPH, MDPI, vol. 17(19), pages 1-18, September.
    2. Jo-Ying Huang & Hui-Chuan Hsu & Yu-Ling Hsiao & Feng-Yin Chen & Shu-Ying Lo & Tzu-Yun Chou & Megan F. Liu, 2022. "Developing Indicators of Age-Friendliness in Taiwanese Communities through a Modified Delphi Method," IJERPH, MDPI, vol. 19(21), pages 1-17, November.
    3. Hui-Chuan Hsu, 2020. "Associations of City-Level Active Aging and Age Friendliness with Well-Being among Older Adults Aged 55 and Over in Taiwan," IJERPH, MDPI, vol. 17(12), pages 1-17, June.

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