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The relationship between servitization and product-service system: insights from the literature

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  • Luna Leoni
  • Sara Poggesi

Abstract

The aim of this paper is to analyse the transformation of manufacturing firms into solution providers, drawing together the contributions of the servitization and product-service system (PSS) research domains. Although scholars have been highly committed to their examination of these two concepts, a gap in the holistic view still emerges and even problems in terminology seem to exist. This paper aims to fill this gap through a systematic literature review, based on rigorous and reproducible criteria. In reviewing the 164 selected papers through a thematic analysis, the study shows that even if the terms Servitization and Product- Service System are particularly related to each other they cannot be considered as synonymous but should be considered as sequential.

Suggested Citation

  • Luna Leoni & Sara Poggesi, 2017. "The relationship between servitization and product-service system: insights from the literature," ESPERIENZE D'IMPRESA, FrancoAngeli Editore, vol. 2017(1), pages 29-51.
    • Handle: RePEc:fan:eieiei:v:html10.3280/ei2017-001002
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    References listed on IDEAS

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    2. Bernhard Dachs & Sabine Biege & Martin Borowiecki & Gunter Lay & Angela Jäger & Doris Schartinger, 2014. "Servitisation of European manufacturing: evidence from a large scale database," The Service Industries Journal, Taylor & Francis Journals, vol. 34(1), pages 5-23, January.
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