Interaction between company Manager's and Driver's decisions on expressway routes for truck transport

It is essential to better understand the opinions and behaviors of various stakeholders (e.g., persons in companies, customers, government, and local community) when taking effective traffic management and operation measures. Existing studies have examined the interactions between companies and customers in the context of distribution chains; however, even though the importance of other inter-agent interactions is recognized, no efforts have been made, at least in the context of inter-city truck transport routes on expressways. To fill this research gap, this study implemented a stated preference (SP) survey to managers and drivers of transport companies along the expressways in the western part of Japan in 2014–2015, where some new traffic management measures encouraging behavioral changes are investigated. As a result, we obtained 525 valid SP responses from 52 companies (one manager and several drivers from each company). Our survey results first revealed that about 60% of truck transport routes were decided by company managers, and decisions by drivers are minor. A modeling analysis based on a path-size bivariate probit model is further conducted to explicitly represent the interaction between company managers and drivers. The existence of the interaction is statistically supported. We further revealed the similarities and dissimilarities of factors affecting managers' and drivers' decisions, together with the relative importance of measures encouraging behavioral changes. Finally, we made extensive discussions about the implications of analysis results.