IDEAS home Printed from https://ideas.repec.org/a/eee/transa/v194y2025ics0965856425000436.html
   My bibliography  Save this article

Enhancing autonomous vehicle acceptance with age and education sensitive simulation interventions: an experimental trial

Author

Listed:
  • Kacperski, Celina
  • Ulloa, Roberto
  • Wautelet, Jérémy
  • Vogel, Tobias
  • Kutzner, Florian

Abstract

The familiarity principle posits that acceptance increases with exposure, which has previously been shown with in vivo and simulated experiences with connected and autonomous vehicles (CAVs). We investigate the impact of a simulated video-based first-person drive on CAV acceptance, as well as the impact of information customization, with a particular focus on acceptance by older individuals and those with lower education. Findings from an online experiment with N = 799 German residents reveal that the simulated experience improved acceptance across response variables such as intention to use and ease of use, particularly among older individuals. However, the opportunity to customize navigation information decreased acceptance of older individuals and those with university degrees and increased acceptance for younger individuals and those with lower educational levels.

Suggested Citation

  • Kacperski, Celina & Ulloa, Roberto & Wautelet, Jérémy & Vogel, Tobias & Kutzner, Florian, 2025. "Enhancing autonomous vehicle acceptance with age and education sensitive simulation interventions: an experimental trial," Transportation Research Part A: Policy and Practice, Elsevier, vol. 194(C).
  • Handle: RePEc:eee:transa:v:194:y:2025:i:c:s0965856425000436
    DOI: 10.1016/j.tra.2025.104415
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0965856425000436
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.tra.2025.104415?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Schepis, Daniel & Purchase, Sharon & Olaru, Doina & Smith, Brett & Ellis, Nick, 2023. "How governments influence autonomous vehicle (AV) innovation," Transportation Research Part A: Policy and Practice, Elsevier, vol. 178(C).
    2. Jung-Fa Tsai & Sheng-Che Wu & Pajaree Kathinthong & Thu-Hien Tran & Ming-Hua Lin, 2024. "Electric Vehicle Adoption Barriers in Thailand," Sustainability, MDPI, vol. 16(4), pages 1-15, February.
    3. Felix Becker & Kay W. Axhausen, 2017. "Literature review on surveys investigating the acceptance of automated vehicles," Transportation, Springer, vol. 44(6), pages 1293-1306, November.
    4. Philipp Clement & Omar Veledar & Clemens Könczöl & Herbert Danzinger & Markus Posch & Arno Eichberger & Georg Macher, 2022. "Enhancing Acceptance and Trust in Automated Driving trough Virtual Experience on a Driving Simulator," Energies, MDPI, vol. 15(3), pages 1-22, January.
    5. Nordhoff, Sina & Stapel, Jork & van Arem, Bart & Happee, Riender, 2020. "Passenger opinions of the perceived safety and interaction with automated shuttles: A test ride study with ‘hidden’ safety steward," Transportation Research Part A: Policy and Practice, Elsevier, vol. 138(C), pages 508-524.
    6. Papadima, Georgia & Genitsaris, Evangelos & Karagiotas, Ioannis & Naniopoulos, Aristotelis & Nalmpantis, Dimitrios, 2020. "Investigation of acceptance of driverless buses in the city of Trikala and optimization of the service using Conjoint Analysis," Utilities Policy, Elsevier, vol. 62(C).
    7. Xiang Fang & Surendra Singh & Rohini Ahluwalia, 2007. "An Examination of Different Explanations for the Mere Exposure Effect," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 34(1), pages 97-103, March.
    8. Peter H. Feindt & P. Marijn Poortvliet, 2020. "Consumer reactions to unfamiliar technologies: mental and social formation of perceptions and attitudes toward nano and GM products," Journal of Risk Research, Taylor & Francis Journals, vol. 23(4), pages 475-489, April.
    9. Bates, Douglas & Mächler, Martin & Bolker, Ben & Walker, Steve, 2015. "Fitting Linear Mixed-Effects Models Using lme4," Journal of Statistical Software, Foundation for Open Access Statistics, vol. 67(i01).
    10. Wang, Shenhao & Zhao, Jinhua, 2019. "Risk preference and adoption of autonomous vehicles," Transportation Research Part A: Policy and Practice, Elsevier, vol. 126(C), pages 215-229.
    11. Nielsen, Thomas Alexander Sick & Haustein, Sonja, 2018. "On sceptics and enthusiasts: What are the expectations towards self-driving cars?," Transport Policy, Elsevier, vol. 66(C), pages 49-55.
    12. Peng Jing & Gang Xu & Yuexia Chen & Yuji Shi & Fengping Zhan, 2020. "The Determinants behind the Acceptance of Autonomous Vehicles: A Systematic Review," Sustainability, MDPI, vol. 12(5), pages 1-26, February.
    13. Park, Jungkun & Hong, EunPyo & Le, Hoang TPM, 2021. "Adopting autonomous vehicles: The moderating effects of demographic variables," Journal of Retailing and Consumer Services, Elsevier, vol. 63(C).
    14. Mostaghel, Rana, 2016. "Innovation and technology for the elderly: Systematic literature review," Journal of Business Research, Elsevier, vol. 69(11), pages 4896-4900.
    15. Stefan P.T. Groot & Henri L.F. de Groot & Paolo Veneri, 2012. "The Educational Bias in Commuting Patterns: Micro-Evidence for the Netherlands," Tinbergen Institute Discussion Papers 12-080/3, Tinbergen Institute.
    16. Philipp Wintersberger & Clemens Schartmüller & Andreas Riener, 2019. "Attentive User Interfaces to Improve Multitasking and Take-Over Performance in Automated Driving: The Auto-Net of Things," International Journal of Mobile Human Computer Interaction (IJMHCI), IGI Global, vol. 11(3), pages 40-58, July.
    17. Pyrialakou, V. Dimitra & Gkritza, Konstantina & Fricker, Jon D., 2016. "Accessibility, mobility, and realized travel behavior: Assessing transport disadvantage from a policy perspective," Journal of Transport Geography, Elsevier, vol. 51(C), pages 252-269.
    18. Teresa Brell & Ralf Philipsen & Martina Ziefle, 2019. "sCARy! Risk Perceptions in Autonomous Driving: The Influence of Experience on Perceived Benefits and Barriers," Risk Analysis, John Wiley & Sons, vol. 39(2), pages 342-357, February.
    19. Lee, Dasom & Hess, David J., 2020. "Regulations for on-road testing of connected and automated vehicles: Assessing the potential for global safety harmonization," Transportation Research Part A: Policy and Practice, Elsevier, vol. 136(C), pages 85-98.
    20. Nicole Schneeweis & Vegard Skirbekk & Rudolf Winter-Ebmer, 2014. "Does Education Improve Cognitive Performance Four Decades After School Completion?," Demography, Springer;Population Association of America (PAA), vol. 51(2), pages 619-643, April.
    21. Acharya, Sailesh & Mekker, Michelle, 2024. "Acceptance and demand of autonomous vehicles for long-distance recreational travel: An investigation based on a survey of visitors to US national parks," Transportation Research Part A: Policy and Practice, Elsevier, vol. 186(C).
    22. Hudson, John & Orviska, Marta & Hunady, Jan, 2019. "People’s attitudes to autonomous vehicles," Transportation Research Part A: Policy and Practice, Elsevier, vol. 121(C), pages 164-176.
    23. Jen Sim Ho & Booi Chen Tan & Teck Chai Lau & Nasreen Khan, 2023. "Public Acceptance towards Emerging Autonomous Vehicle Technology: A Bibliometric Research," Sustainability, MDPI, vol. 15(2), pages 1-18, January.
    24. Manon Feys & Evy Rombaut & Lieselot Vanhaverbeke, 2021. "Does a Test Ride Influence Attitude towards Autonomous Vehicles? A Field Experiment with Pretest and Posttest Measurement," Sustainability, MDPI, vol. 13(10), pages 1-20, May.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ljubi, Klara & Groznik, Aleš, 2023. "Role played by social factors and privacy concerns in autonomous vehicle adoption," Transport Policy, Elsevier, vol. 132(C), pages 1-15.
    2. Kassens-Noor, Eva & Kotval-Karamchandani, Zeenat & Cai, Meng, 2020. "Willingness to ride and perceptions of autonomous public transit," Transportation Research Part A: Policy and Practice, Elsevier, vol. 138(C), pages 92-104.
    3. Peng Jing & Gang Xu & Yuexia Chen & Yuji Shi & Fengping Zhan, 2020. "The Determinants behind the Acceptance of Autonomous Vehicles: A Systematic Review," Sustainability, MDPI, vol. 12(5), pages 1-26, February.
    4. Du, Manqing & Zhang, Tingru & Liu, Jinting & Xu, Zhigang & Liu, Peng, 2022. "Rumors in the air? Exploring public misconceptions about automated vehicles," Transportation Research Part A: Policy and Practice, Elsevier, vol. 156(C), pages 237-252.
    5. Xing, Yingying & Zhou, Huiyu & Han, Xiao & Zhang, Meng & Lu, Jian, 2022. "What influences vulnerable road users’ perceptions of autonomous vehicles? A comparative analysis of the 2017 and 2019 Pittsburgh surveys," Technological Forecasting and Social Change, Elsevier, vol. 176(C).
    6. Wang, Song & Li, Zhixia & Wang, Yi & Aaron Wyatt, Daniel, 2022. "How do age and gender influence the acceptance of automated vehicles? – Revealing the hidden mediating effects from the built environment and personal factors," Transportation Research Part A: Policy and Practice, Elsevier, vol. 165(C), pages 376-394.
    7. Kum Fai Yuen & Ling Qian Choo & Xue Li & Yiik Diew Wong & Fei Ma & Xueqin Wang, 2023. "A theoretical investigation of user acceptance of autonomous public transport," Transportation, Springer, vol. 50(2), pages 545-569, April.
    8. Xing, Yingying & Li, Lun & Sheng, Xiaolu & Zhou, Huiyu & Han, Xiao, 2025. "Understanding public perceptions of autonomous vehicles: A structural model to urban-rural differences and psychological factors," Transport Policy, Elsevier, vol. 165(C), pages 70-84.
    9. Garrow, Laurie A. & Mokhtarian, Patricia L. & German, Brian J. & “Jack” S. Glodek, John & Leonard, Caroline E., 2025. "Market segmentation of an electric vertical takeoff and landing (eVTOL) air taxi commuting service in five large U.S. cities," Transportation Research Part A: Policy and Practice, Elsevier, vol. 191(C).
    10. Nastjuk, Ilja & Herrenkind, Bernd & Marrone, Mauricio & Brendel, Alfred Benedikt & Kolbe, Lutz M., 2020. "What drives the acceptance of autonomous driving? An investigation of acceptance factors from an end-user's perspective," Technological Forecasting and Social Change, Elsevier, vol. 161(C).
    11. Yoganathan, Vignesh & Osburg, Victoria-Sophie, 2024. "Heterogenous evaluations of autonomous vehicle services: An extended theoretical framework and empirical evidence," Technological Forecasting and Social Change, Elsevier, vol. 198(C).
    12. Franziska Schandl & Peter Fischer & Matthias F. C. Hudecek, 2025. "Predicting acceptance of autonomous shuttle buses by personality profiles: a latent profile analysis," Transportation, Springer, vol. 52(3), pages 1015-1038, June.
    13. Rosell, Jordi & Allen, Jaime, 2020. "Test-riding the driverless bus: Determinants of satisfaction and reuse intention in eight test-track locations," Transportation Research Part A: Policy and Practice, Elsevier, vol. 140(C), pages 166-189.
    14. Tianpei Tang & Xiwei Wang & Jianbing Wu & Meining Yuan & Yuntao Guo & Xunqian Xu, 2022. "Determinants and the Moderating Effects of Individual Characteristics on Autonomous Vehicle Adoption in China," IJERPH, MDPI, vol. 20(1), pages 1-17, December.
    15. Kornélia Lazányi, 2023. "Perceived Risks of Autonomous Vehicles," Risks, MDPI, vol. 11(2), pages 1-16, January.
    16. Dai, Jingchen & Wang, Xiaokun Cara & Ma, Wenxin & Li, Ruimin, 2023. "Future transport vision propensity segments: A latent class analysis of autonomous taxi market," Transportation Research Part A: Policy and Practice, Elsevier, vol. 173(C).
    17. Alessandro La Delfa & Zheng Han, 2025. "Sustainable Mobility and Shared Autonomous Vehicles: A Systematic Literature Review of Travel Behavior Impacts," Sustainability, MDPI, vol. 17(7), pages 1-39, March.
    18. Weina Qu & Hongli Sun & Yan Ge, 2021. "The effects of trait anxiety and the big five personality traits on self-driving car acceptance," Transportation, Springer, vol. 48(5), pages 2663-2679, October.
    19. Kum Fai Yuen & Grace Chua & Xueqin Wang & Fei Ma & Kevin X. Li, 2020. "Understanding Public Acceptance of Autonomous Vehicles Using the Theory of Planned Behaviour," IJERPH, MDPI, vol. 17(12), pages 1-19, June.
    20. Roberto Battistini & Luca Mantecchini & Maria Nadia Postorino, 2020. "Users’ Acceptance of Connected and Automated Shuttles for Tourism Purposes: A Survey Study," Sustainability, MDPI, vol. 12(23), pages 1-17, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:transa:v:194:y:2025:i:c:s0965856425000436. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/547/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.