IDEAS home Printed from https://ideas.repec.org/a/eee/teinso/v68y2022ics0160791x22000306.html
   My bibliography  Save this article

Exploring tensions in Holocaust museums’ modes of commemoration and interaction on social media

Author

Listed:
  • Manca, Stefania
  • Passarelli, Marcello
  • Rehm, Martin

Abstract

Digital technologies and social media platforms have been used in museum communication for over a decade now, and Holocaust museums have increasingly adopted them in their modes of commemoration and provision of educational content. Nevertheless, very limited research has been conducted into the potential of social media as new memory ecologies. In this exploratory study, we conceive social media platforms as socio-technical-ecological systems whereby users develop and engage with memory practices of the Holocaust. We adopt a networked socio-ecological approach to analyse how a sample of Holocaust museums (N = 69) develop practices of digital Holocaust memory in social media. The institutions are analysed in terms of “size” (small, medium, or large), how they differ in their attitudes towards these practices, and to what extent they circulate Holocaust memory on social media. The study adopts multiple quantitative approaches and combines the results of a survey with a set of social media metrics analysing how museums engage on Facebook, Twitter, Instagram, and YouTube in terms of generated content, interactivity, popularity, and type of content. Results show that museums have an overall positive attitude towards social media although some concerns were expressed, mostly by smaller institutions; they tend to use mostly Facebook, Instagram and YouTube, and to share educational content and information about the museum's activities. However, despite a tendency to aggregate a large number of fans and followers, especially in the case of larger institutions, interaction with users remains limited. Prospects for more interactive participation and its implications are also discussed.

Suggested Citation

  • Manca, Stefania & Passarelli, Marcello & Rehm, Martin, 2022. "Exploring tensions in Holocaust museums’ modes of commemoration and interaction on social media," Technology in Society, Elsevier, vol. 68(C).
    • Handle: RePEc:eee:teinso:v:68:y:2022:i:c:s0160791x22000306
    DOI: 10.1016/j.techsoc.2022.101889
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0160791X22000306
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.techsoc.2022.101889?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Capriotti, Paul & Carretón, Carmen & Castillo, Antonio, 2016. "Testing the level of interactivity of institutional websites: From museums 1.0 to museums 2.0," International Journal of Information Management, Elsevier, vol. 36(1), pages 97-104.
    2. Barrutia, Jose M. & Echebarria, Carmen, 2021. "Effect of the COVID-19 pandemic on public managers’ attitudes toward digital transformation," Technology in Society, Elsevier, vol. 67(C).
    3. Nguyen, Phan Dinh & Tran, Lobel Trong Thuy & Baker, John, 2021. "Driving university brand value through social media," Technology in Society, Elsevier, vol. 65(C).
    4. Waeterloos, Cato & Walrave, Michel & Ponnet, Koen, 2021. "Designing and validating the Social Media Political Participation Scale: An instrument to measure political participation on social media," Technology in Society, Elsevier, vol. 64(C).
    5. Williams, Robin & Edge, David, 1996. "The social shaping of technology," Research Policy, Elsevier, vol. 25(6), pages 865-899, September.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Roberts, Rhonda, 1998. "Managing innovation: The pursuit of competitive advantage and the design of innovation intense environments," Research Policy, Elsevier, vol. 27(2), pages 159-175, June.
    2. Geurts, Amber & Geerdink, Tara & Sprenkeling, Marit, 2022. "Accelerated innovation in crises: The role of collaboration in the development of alternative ventilators during the COVID-19 pandemic," Technology in Society, Elsevier, vol. 68(C).
    3. Benjamin Cole & Preeta Banerjee, 2013. "Morally Contentious Technology-Field Intersections: The Case of Biotechnology in the United States," Journal of Business Ethics, Springer, vol. 115(3), pages 555-574, July.
    4. Johnson, Nathan & Turnbull, Benjamin & Reisslein, Martin, 2022. "Social media influence, trust, and conflict: An interview based study of leadership perceptions," Technology in Society, Elsevier, vol. 68(C).
    5. Al Lily, Abdulrahman Essa & Ismail, Abdelrahim Fathy & Abunasser, Fathi Mohammed & Alhajhoj Alqahtani, Rafdan Hassan, 2020. "Distance education as a response to pandemics: Coronavirus and Arab culture," Technology in Society, Elsevier, vol. 63(C).
    6. Geels, Frank W., 2006. "The hygienic transition from cesspools to sewer systems (1840-1930): The dynamics of regime transformation," Research Policy, Elsevier, vol. 35(7), pages 1069-1082, September.
    7. Jianying Xiao & Lixin Han & Hui Zhang, 2022. "Exploring Driving Factors of Digital Transformation among Local Governments: Foundations for Smart City Construction in China," Sustainability, MDPI, vol. 14(22), pages 1-16, November.
    8. Richard J. Boland & Kalle Lyytinen & Youngjin Yoo, 2007. "Wakes of Innovation in Project Networks: The Case of Digital 3-D Representations in Architecture, Engineering, and Construction," Organization Science, INFORMS, vol. 18(4), pages 631-647, August.
    9. Gruber, Mario, 2020. "An evolutionary perspective on adoption-diffusion theory," Journal of Business Research, Elsevier, vol. 116(C), pages 535-541.
    10. Kouassi Marius Honoré Aké & Olivier Boiral, 2023. "Sustainable development and stakeholder engagement in the agri‐food sector: Exploring the nexus between biodiversity conservation and information technology," Sustainable Development, John Wiley & Sons, Ltd., vol. 31(1), pages 334-348, February.
    11. Tylecote, Andrew, 2019. "Biotechnology as a new techno-economic paradigm that will help drive the world economy and mitigate climate change," Research Policy, Elsevier, vol. 48(4), pages 858-868.
    12. Hui Zhang & Huiying Ding & Jianying Xiao, 2023. "How Organizational Agility Promotes Digital Transformation: An Empirical Study," Sustainability, MDPI, vol. 15(14), pages 1-13, July.
    13. Magno, Francesca, 2017. "The influence of cultural blogs on their readers’ cultural product choices," International Journal of Information Management, Elsevier, vol. 37(3), pages 142-149.
    14. Unruh, Gregory C. & Carrillo-Hermosilla, Javier, 2006. "Globalizing carbon lock-in," Energy Policy, Elsevier, vol. 34(10), pages 1185-1197, July.
    15. Mikayla Novak, 2019. "Crypto-friendliness: understanding blockchain public policy," Journal of Entrepreneurship and Public Policy, Emerald Group Publishing Limited, vol. 9(2), pages 165-184, September.
    16. Vainieri, Milena & Vandelli, Andrea & Benvenuti, Stefano Casini & Bertarelli, Gaia, 2023. "Tracking the digital health gap in elderly: A study in Italian remote areas," Health Policy, Elsevier, vol. 133(C).
    17. Martin, Ben R. & Nightingale, Paul & Yegros-Yegros, Alfredo, 2012. "Science and technology studies: Exploring the knowledge base," Research Policy, Elsevier, vol. 41(7), pages 1182-1204.
    18. Pinto, Marcelo Rezende & Salume, Paula Karina & Barbosa, Marcelo Werneck & de Sousa, Paulo Renato, 2023. "The path to digital maturity: A cluster analysis of the retail industry in an emerging economy," Technology in Society, Elsevier, vol. 72(C).
    19. Cato Waeterloos & Peter Conradie & Michel Walrave & Koen Ponnet, 2021. "Digital Issue Movements: Political Repertoires and Drivers of Participation among Belgian Youth in the Context of ‘School Strike for Climate’," Sustainability, MDPI, vol. 13(17), pages 1-19, September.
    20. Torabi, Zabih-Allah & Rezvani, Mohammad Reza & Hall, C. Michael & Allam, Zaheer, 2023. "On the post-pandemic travel boom: How capacity building and smart tourism technologies in rural areas can help - evidence from Iran," Technological Forecasting and Social Change, Elsevier, vol. 193(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:teinso:v:68:y:2022:i:c:s0160791x22000306. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/technology-in-society .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.