IDEAS home Printed from https://ideas.repec.org/a/eee/teinso/v66y2021ics0160791x21001627.html
   My bibliography  Save this article

A DEMATEL analysis of smart city determinants

Author

Listed:
  • Braga, Irina F.B.
  • Ferreira, Fernando A.F.
  • Ferreira, João J.M.
  • Correia, Ricardo J.C.
  • Pereira, Leandro F.
  • Falcão, Pedro F.

Abstract

Substantial population growth, increasing urbanization, overloaded infrastructure, more energy consumption, environmental impacts, and investment in technological developments are major challenges in city management and development. Municipalities seek to improve their citizens’ wellbeing and quality of life, but the need to find a balance between these complex factors makes decision-making processes more difficult. Experts must analyze the determinants of smart cities, which are urban centers intended to be socially involved, habitable, and economically and environmentally sustainable, and that rely strongly on technology and innovation. Based on multiple-criteria decision analysis (MCDA) principles, this study combines cognitive mapping techniques and the decision-making trial and evaluation laboratory (DEMATEL) method to develop a multicriteria model that can help managers analyze smart city determinants in a collaborative manner. The research included identifying these determinants and their respective cause-and-effect relationships using an expert panel’s experience and knowledge related to the subject under analysis. The results were validated by both the panel and the city councilor responsible for mobility and municipal projects within Évora City Council, Portugal, which has implemented smart city strategies. The latter specialist verified that the proposed evaluation system can be used as a tool to facilitate smart city collaborative decision-making processes. The study’s main advantages and limitations are also analyzed and discussed.

Suggested Citation

  • Braga, Irina F.B. & Ferreira, Fernando A.F. & Ferreira, João J.M. & Correia, Ricardo J.C. & Pereira, Leandro F. & Falcão, Pedro F., 2021. "A DEMATEL analysis of smart city determinants," Technology in Society, Elsevier, vol. 66(C).
  • Handle: RePEc:eee:teinso:v:66:y:2021:i:c:s0160791x21001627
    DOI: 10.1016/j.techsoc.2021.101687
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0160791X21001627
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.techsoc.2021.101687?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Dameri, Renata Paola & Benevolo, Clara & Veglianti, Eleonora & Li, Yaya, 2019. "Understanding smart cities as a glocal strategy: A comparison between Italy and China," Technological Forecasting and Social Change, Elsevier, vol. 142(C), pages 26-41.
    2. Eden, Colin, 2004. "Analyzing cognitive maps to help structure issues or problems," European Journal of Operational Research, Elsevier, vol. 159(3), pages 673-686, December.
    3. S Bell & S Morse, 2013. "Groups and facilitators within problem structuring processes," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 64(7), pages 959-972, July.
    4. Ferreira, Fernando A.F. & Marques, Carla S.E. & Bento, Paulo & Ferreira, João J.M. & Jalali, Marjan S., 2015. "Operationalizing and measuring individual entrepreneurial orientation using cognitive mapping and MCDA techniques," Journal of Business Research, Elsevier, vol. 68(12), pages 2691-2702.
    5. Joana S. R. Correia & Ieva Meidutė-Kavaliauskienė & Leandro F. Pereira & Constantin Zopounidis & Ricardo J. C. Correia, 2020. "Factors Influencing Urban Investment Attractiveness: An Fcm-Sd Approach," Post-Print hal-02880085, HAL.
    6. Robert G. Hollands, 2008. "Will the real smart city please stand up?," City, Taylor & Francis Journals, vol. 12(3), pages 303-320, December.
    7. Bernard Roy, 2005. "Paradigms and Challenges," International Series in Operations Research & Management Science, in: Multiple Criteria Decision Analysis: State of the Art Surveys, chapter 0, pages 3-24, Springer.
    8. Sheng-Li Si & Xiao-Yue You & Hu-Chen Liu & Ping Zhang, 2018. "DEMATEL Technique: A Systematic Review of the State-of-the-Art Literature on Methodologies and Applications," Mathematical Problems in Engineering, Hindawi, vol. 2018, pages 1-33, January.
    9. Seunghwan Myeong & Yuseok Jung & Eunuk Lee, 2018. "A Study on Determinant Factors in Smart City Development: An Analytic Hierarchy Process Analysis," Sustainability, MDPI, vol. 10(8), pages 1-17, July.
    10. Ferreira, Fernando A.F. & Jalali, Marjan S. & Ferreira, João J.M., 2016. "Experience-focused thinking and cognitive mapping in ethical banking practices: From practical intuition to theory," Journal of Business Research, Elsevier, vol. 69(11), pages 4953-4958.
    11. Zheng, Wei & Walsh, Patrick Paul, 2019. "Economic growth, urbanization and energy consumption — A provincial level analysis of China," Energy Economics, Elsevier, vol. 80(C), pages 153-162.
    12. Mackenzie, Adrian & Pidd, Michael & Rooksby, John & Sommerville, Ian & Warren, Ian & Westcombe, Mark, 2006. "Wisdom, decision support and paradigms of decision making," European Journal of Operational Research, Elsevier, vol. 170(1), pages 156-171, April.
    13. Maria-Lluïsa Marsal-Llacuna, 2016. "City Indicators on Social Sustainability as Standardization Technologies for Smarter (Citizen-Centered) Governance of Cities," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 128(3), pages 1193-1216, September.
    14. Owen Crankshaw & Jacqueline Borel-Saladin, 2019. "Causes of urbanisation and counter-urbanisation in Zambia: Natural population increase or migration?," Urban Studies, Urban Studies Journal Limited, vol. 56(10), pages 2005-2020, August.
    15. Tan Yigitcanlar & Md. Kamruzzaman, 2015. "Planning, Development and Management of Sustainable Cities: A Commentary from the Guest Editors," Sustainability, MDPI, vol. 7(11), pages 1-12, November.
    16. Lorena BATAGAN, 2011. "Smart Cities and Sustainability Models," Informatica Economica, Academy of Economic Studies - Bucharest, Romania, vol. 15(3), pages 80-87.
    17. Ferreira, Fernando A.F. & Jalali, Marjan S. & Ferreira, João J.M., 2016. "Integrating qualitative comparative analysis (QCA) and fuzzy cognitive maps (FCM) to enhance the selection of independent variables," Journal of Business Research, Elsevier, vol. 69(4), pages 1471-1478.
    18. Vito Albino & Umberto Berardi & Rosa Maria Dangelico, 2015. "Smart Cities: Definitions, Dimensions, Performance, and Initiatives," Journal of Urban Technology, Taylor & Francis Journals, vol. 22(1), pages 3-21, January.
    19. Camboim, Guilherme Freitas & Zawislak, Paulo Antônio & Pufal, Nathália Amarante, 2019. "Driving elements to make cities smarter: Evidences from European projects," Technological Forecasting and Social Change, Elsevier, vol. 142(C), pages 154-167.
    20. Maria J. M. Ladeira & Fernando A. F. Ferreira & João J. M. Ferreira & Wenchang Fang & Pedro F. Falcão & Álvaro A. Rosa, 2019. "Exploring the determinants of digital entrepreneurship using fuzzy cognitive maps," International Entrepreneurship and Management Journal, Springer, vol. 15(4), pages 1077-1101, December.
    21. Amidou Kpoumié & Sébastien Damart & Alexis Tsoukiàs, 2012. "Integrating Cognitive Mapping Analysis into Multi-Criteria Decision Aiding," Working Papers hal-00875480, HAL.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Paweł Modrzyński & Robert Karaszewski, 2022. "Urban Energy Management—A Systematic Literature Review," Energies, MDPI, vol. 15(21), pages 1-17, October.
    2. Sorri, Krista & Yrjönkoski, Katariina & Seppänen, Marko, 2024. "Smart cities, smarter values: Unpacking the ecosystem of urban innovation," Technology in Society, Elsevier, vol. 77(C).
    3. Tang, Jia-Wei & Tsai, Pei-Hsuan, 2024. "Exploring critical determinants influencing businesses’ continuous usage of mobile payment in post-pandemic era: Based on the UTAUT2 perspective," Technology in Society, Elsevier, vol. 77(C).
    4. Abhishek Kashyap & Dharmender Yadav & Om Ji Shukla & Rupesh Kumar, 2024. "Unraveling barriers to food loss and waste in perishable food supply chain: a way toward sustainability," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 26(10), pages 26817-26837, October.
    5. Md Ahsan Uddin Murad & Dilek Cetindamar & Subrata Chakraborty, 2022. "Identifying the Key Big Data Analytics Capabilities in Bangladesh’s Healthcare Sector," Sustainability, MDPI, vol. 14(12), pages 1-21, June.
    6. Weck, Marina & Jackson, Eric Blake & Sihvonen, Markus & Pappel, Ingrid, 2022. "Building smart living environments for ageing societies: Decision support for cross-border e-services between Estonia and Finland," Technology in Society, Elsevier, vol. 71(C).
    7. Wang, Mengmeng & Zhou, Tao, 2022. "Understanding the dynamic relationship between smart city implementation and urban sustainability," Technology in Society, Elsevier, vol. 70(C).
    8. Bruno M. B. Pinto & Fernando A. F. Ferreira & Ronald W. Spahr & Mark A. Sunderman & Leandro F. Pereira, 2023. "Analyzing causes of urban blight using cognitive mapping and DEMATEL," Annals of Operations Research, Springer, vol. 325(2), pages 1083-1110, June.
    9. Lin, Sheng-Hau & Zhang, Hejie & Li, Jia-Hsuan & Ye, Cheng-Zhou & Hsieh, Jing-Chzi, 2022. "Evaluating smart office buildings from a sustainability perspective: A model of hybrid multi-attribute decision-making," Technology in Society, Elsevier, vol. 68(C).
    10. Puertas, Rosa & Guaita-Martinez, José M. & Carracedo, Patricia & Ribeiro-Soriano, Domingo, 2022. "Analysis of European environmental policies: Improving decision making through eco-efficiency," Technology in Society, Elsevier, vol. 70(C).
    11. Franciely Velozo Aragão & Daiane Maria de Genaro Chiroli & Fernanda Cavicchioli Zola & Emanuely Velozo Aragão & Luis Henrique Nogueira Marinho & Ana Lidia Cascales Correa & João Carlos Colmenero, 2023. "Smart Cities Maturity Model—A Multicriteria Approach," Sustainability, MDPI, vol. 15(8), pages 1-20, April.
    12. Kumar, Shashank & Raut, Rakesh D. & Queiroz, Maciel M. & Narkhede, Balkrishna E., 2021. "Mapping the barriers of AI implementations in the public distribution system: The Indian experience," Technology in Society, Elsevier, vol. 67(C).
    13. Vieira, Fabiana C. & Ferreira, Fernando A.F. & Govindan, Kannan & Ferreira, Neuza C.M.Q.F. & Banaitis, Audrius, 2022. "Measuring urban digitalization using cognitive mapping and the best worst method (BWM)," Technology in Society, Elsevier, vol. 71(C).
    14. Wang, Mengmeng & Zhou, Tao, 2023. "Does smart city implementation improve the subjective quality of life? Evidence from China," Technology in Society, Elsevier, vol. 72(C).
    15. Cayetano Medina-Molina & María de la Sierra Rey-Tienda & Eva María Suárez-Redondo, 2022. "The Transition of Cities towards Innovations in Mobility: Searching for a Global Perspective," IJERPH, MDPI, vol. 19(12), pages 1-17, June.
    16. Kusumastuti, Ratih Dyah & Nurmala, N. & Rouli, Juliana & Herdiansyah, Herdis, 2022. "Analyzing the factors that influence the seeking and sharing of information on the smart city digital platform: Empirical evidence from Indonesia," Technology in Society, Elsevier, vol. 68(C).
    17. Correia, Inês C. & Ferreira, Fernando A.F. & Zopounidis, Constantin & Ferreira, Neuza C.M.Q.F., 2024. "Urban expansion effects on real estate ecosystems: Identification and neutrosophic analysis of causal dynamics," Socio-Economic Planning Sciences, Elsevier, vol. 93(C).
    18. Witold Torbacki, 2021. "Achieving Sustainable Mobility in the Szczecin Metropolitan Area in the Post-COVID-19 Era: The DEMATEL and PROMETHEE II Approach," Sustainability, MDPI, vol. 13(22), pages 1-25, November.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Vieira, Fabiana C. & Ferreira, Fernando A.F. & Govindan, Kannan & Ferreira, Neuza C.M.Q.F. & Banaitis, Audrius, 2022. "Measuring urban digitalization using cognitive mapping and the best worst method (BWM)," Technology in Society, Elsevier, vol. 71(C).
    2. Marta P. V. Gonçalves & Fernando A. F. Ferreira & Marina Dabić & João J. M. Ferreira, 2024. "“Navigating through the digital swamp”: assessing SME propensity for online marketplaces," Review of Managerial Science, Springer, vol. 18(9), pages 2583-2612, September.
    3. Carayannis, Elias G. & Ferreira, Fernando A.F. & Bento, Paulo & Ferreira, João J.M. & Jalali, Marjan S. & Fernandes, Bernardo M.Q., 2018. "Developing a socio-technical evaluation index for tourist destination competitiveness using cognitive mapping and MCDA," Technological Forecasting and Social Change, Elsevier, vol. 131(C), pages 147-158.
    4. Ferreira, João J.M. & Jalali, Marjan S. & Ferreira, Fernando A.F., 2018. "Enhancing the decision-making virtuous cycle of ethical banking practices using the Choquet integral," Journal of Business Research, Elsevier, vol. 88(C), pages 492-497.
    5. Marchesani, Filippo & Masciarelli, Francesca & Bikfalvi, Andrea, 2023. "Smart city as a hub for talent and innovative companies: Exploring the (dis) advantages of digital technology implementation in cities," Technological Forecasting and Social Change, Elsevier, vol. 193(C).
    6. Ferreira, Fernando A.F. & Jalali, Marjan S. & Ferreira, João J.M., 2016. "Experience-focused thinking and cognitive mapping in ethical banking practices: From practical intuition to theory," Journal of Business Research, Elsevier, vol. 69(11), pages 4953-4958.
    7. Jalaluddin Abdul Malek & Seng Boon Lim & Tan Yigitcanlar, 2021. "Social Inclusion Indicators for Building Citizen-Centric Smart Cities: A Systematic Literature Review," Sustainability, MDPI, vol. 13(1), pages 1-29, January.
    8. Francisco C. Marques & Fernando A. F. Ferreira & Constantin Zopounidis & Audrius Banaitis, 2022. "A system dynamics-based approach to determinants of family business growth," Annals of Operations Research, Springer, vol. 311(2), pages 799-819, April.
    9. Maria A. S. Xavier & Fernando A. F. Ferreira & José P. Esperança, 2021. "An intuition-based evaluation framework for social credit applications," Annals of Operations Research, Springer, vol. 296(1), pages 571-590, January.
    10. Kaklauskas, A. & Zavadskas, E.K. & Banaitis, A. & Meidute-Kavaliauskiene, I. & Liberman, A. & Dzitac, S. & Ubarte, I. & Binkyte, A. & Cerkauskas, J. & Kuzminske, A. & Naumcik, A., 2018. "A neuro-advertising property video recommendation system," Technological Forecasting and Social Change, Elsevier, vol. 131(C), pages 78-93.
    11. Bruno M. B. Pinto & Fernando A. F. Ferreira & Ronald W. Spahr & Mark A. Sunderman & Leandro F. Pereira, 2023. "Analyzing causes of urban blight using cognitive mapping and DEMATEL," Annals of Operations Research, Springer, vol. 325(2), pages 1083-1110, June.
    12. Sławomira Hajduk, 2020. "Modele smart city a zarządzanie przestrzenne miast," Gospodarka Narodowa. The Polish Journal of Economics, Warsaw School of Economics, issue 2, pages 123-139.
    13. Ferreira, Fernando A.F. & Spahr, Ronald W. & Sunderman, Mark A. & Govindan, Kannan & Meidutė-Kavaliauskienė, Ieva, 2022. "Urban blight remediation strategies subject to seasonal constraints," European Journal of Operational Research, Elsevier, vol. 296(1), pages 277-288.
    14. Vaz-Patto, Constança M.R.P. & Ferreira, Fernando A.F. & Govindan, Kannan & Ferreira, Neuza C.M.Q.F., 2024. "Rethinking urban quality of life: Unveiling causality links using cognitive mapping, neutrosophic logic and DEMATEL," European Journal of Operational Research, Elsevier, vol. 316(1), pages 310-328.
    15. Correia, Inês C. & Ferreira, Fernando A.F. & Zopounidis, Constantin & Ferreira, Neuza C.M.Q.F., 2024. "Urban expansion effects on real estate ecosystems: Identification and neutrosophic analysis of causal dynamics," Socio-Economic Planning Sciences, Elsevier, vol. 93(C).
    16. Pinto, Ana M.F. & Ferreira, Fernando A.F. & Spahr, Ronald W. & Sunderman, Mark A. & Govindan, Kannan & Meidutė-Kavaliauskienė, Ieva, 2021. "Analyzing blight impacts on urban areas: A multi-criteria approach," Land Use Policy, Elsevier, vol. 108(C).
    17. Wang, Mengmeng & Zhou, Tao & Wang, Di, 2020. "Tracking the evolution processes of smart cities in China by assessing performance and efficiency," Technology in Society, Elsevier, vol. 63(C).
    18. Muhammad Atiq Ur Rehman Tariq & Alavaiola Faumatu & Maha Hussein & Muhammad Laiq Ur Rahman Shahid & Nitin Muttil, 2020. "Smart City-Ranking of Major Australian Cities to Achieve a Smarter Future," Sustainability, MDPI, vol. 12(7), pages 1-19, April.
    19. Sabina Baraniewicz-Kotasińska, 2022. "The Scandinavian Third Way as a Proposal for Sustainable Smart City Development—A Case Study of Aarhus City," Sustainability, MDPI, vol. 14(6), pages 1-24, March.
    20. Eleftheria KOLOKYTHA & Georgios KOLOKYTHAS & Stavros VALSAMIDIS & Giannoula FLOROU, 2015. "The Contribution Of The Open Data To The Development Of The Smart Cities," Scientific Bulletin - Economic Sciences, University of Pitesti, vol. 14(2), pages 3-16.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:teinso:v:66:y:2021:i:c:s0160791x21001627. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/technology-in-society .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.