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Artificial intelligence in knowledge management: Identifying and addressing the key implementation challenges

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  • Rezaei, Mojtaba

Abstract

In today's digital landscape, Knowledge Management (KM) is crucial for organisational competitiveness. Artificial Intelligence (AI) offers transformative potential for KM practices, yet its integration presents multifaceted challenges. This study addresses significant gaps in the literature by identifying and prioritising critical challenges associated with AI integration in KM.

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  • Rezaei, Mojtaba, 2025. "Artificial intelligence in knowledge management: Identifying and addressing the key implementation challenges," Technological Forecasting and Social Change, Elsevier, vol. 217(C).
    • Handle: RePEc:eee:tefoso:v:217:y:2025:i:c:s0040162525002148
    DOI: 10.1016/j.techfore.2025.124183
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