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Revealing the role of intellectual capital in digitalized health networks. A meso‑level analysis for building and monitoring a KPI dashboard

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  • Schiavone, Francesco
  • Leone, Daniele
  • Caporuscio, Andrea
  • Kumar, Ajay

Abstract

We aim to provide a conceptual analysis about the role of intellectual capital in driving construction of a reliable measurement system in order to increase the effectiveness of healthcare policies. Specifically, we explore the building of a dashboard to monitor key performance indicators (KPIs) in the digitalized health networks. The study seeks to improve healthcare policies by developing an integrated meso‑level framework based on the centrality of intellectual capital components (structural, relational, human).

Suggested Citation

  • Schiavone, Francesco & Leone, Daniele & Caporuscio, Andrea & Kumar, Ajay, 2022. "Revealing the role of intellectual capital in digitalized health networks. A meso‑level analysis for building and monitoring a KPI dashboard," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
    • Handle: RePEc:eee:tefoso:v:175:y:2022:i:c:s0040162521007563
    DOI: 10.1016/j.techfore.2021.121325
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    1. Kraus, Sascha & Kumar, Satish & Lim, Weng Marc & Kaur, Jaspreet & Sharma, Anuj & Schiavone, Francesco, 2023. "From moon landing to metaverse: Tracing the evolution of Technological Forecasting and Social Change," Technological Forecasting and Social Change, Elsevier, vol. 189(C).

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