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Triggering participation in smart cities: Political efficacy, public administration satisfaction and sense of belonging as drivers of citizens’ intention

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  • LEBRUMENT, Norbert
  • ZUMBO-LEBRUMENT, Cédrine
  • ROCHETTE, Corinne
  • ROULET, Thomas J.

Abstract

Despite citizen participation in smart city projects being a critical topic, we lack quantitative studies exploring such topic. In addition, we know very little about how the human and social attachment of citizens to their smart city drives their involvement in smart cities. This study contributes to this stream of research by exploring the determinants of citizen participation in smart city projects. We develop and quantitatively test a model that identifies three key antecedents on a set of survey data collected from French citizens (N = 604). Our results confirm the importance of political efficacy, the conative dimension of sense of belonging, and the central role public administration satisfaction when it comes to evaluating the intention of citizens to participate in smart city projects. Those three dimensions cover essential elements of the human bond between citizens and their smart city. This study not only informs practically the way we can involve individuals into the design and the construction of smart cities that fulfil their need, but also the bottom-up organizing of broader and larger project.

Suggested Citation

  • LEBRUMENT, Norbert & ZUMBO-LEBRUMENT, Cédrine & ROCHETTE, Corinne & ROULET, Thomas J., 2021. "Triggering participation in smart cities: Political efficacy, public administration satisfaction and sense of belonging as drivers of citizens’ intention," Technological Forecasting and Social Change, Elsevier, vol. 171(C).
    • Handle: RePEc:eee:tefoso:v:171:y:2021:i:c:s004016252100370x
    DOI: 10.1016/j.techfore.2021.120938
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    Cited by:

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    3. Ani MATEI & Elena Alexandra DOBRE, 2021. "Factori cheie si provocari privind guvernanta inteligenta si rolul autoritatilor publice in dezvoltarea ecosistemelor de inovare urbana in cadrul modelului Cvadruplu Helix," Smart Cities International Conference (SCIC) Proceedings, Smart-EDU Hub, vol. 9, pages 259-276, November.
    4. El Barachi, May & Salim, Taghreed Abu & Nyadzayo, Munyaradzi W. & Mathew, Sujith & Badewi, Amgad & Amankwah-Amoah, Joseph, 2022. "The relationship between citizen readiness and the intention to continuously use smart city services: Mediating effects of satisfaction and discomfort," Technology in Society, Elsevier, vol. 71(C).
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    6. Marimuthu, Malliga & D'Souza, Clare & Shukla, Yupal, 2022. "Integrating community value into the adoption framework: A systematic review of conceptual research on participatory smart city applications," Technological Forecasting and Social Change, Elsevier, vol. 181(C).

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