IDEAS home Printed from https://ideas.repec.org/a/eee/socmed/v384y2025ics0277953625008950.html

Attuning to uncertainty: Enacting health in platformised taxicab driving

Author

Listed:
  • Khan, Salman
  • Moreira, Tiago

Abstract

Increasing use of digital platforms for coordinating and organising work processes has drawn research interest in and policy concern about conditions of labour and employment in global and local contexts. Studies of platform work consistently associate it with work insecurity, unpredictability, low wages, and income insecurity. Such conditions have also been directly linked to experiencing poor health, including stress, depression, and anxiety. Drawing on ethnographic fieldwork with taxi and private hire drivers in the North East of England, we outline a practice-based thematic map of how these workers experience, understand and relate between different stressor conditions in their daily working lives. Comparing across different types of taxicab driving in our data, we identify how, in a traditionally ‘unhealthy’ occupation, the configuration of stressors inhabited by these drivers has shifted in the wake of intensified forms of uncertainty brought about by platformisation, and how they attempt to pragmatically respond to these shifts. By adding an insiders' perspective on the issue of autonomy and control, this paper provides key insights into how workers affected by platformisation navigate constraints to living healthily in uncertain conditions.

Suggested Citation

  • Khan, Salman & Moreira, Tiago, 2025. "Attuning to uncertainty: Enacting health in platformised taxicab driving," Social Science & Medicine, Elsevier, vol. 384(C).
  • Handle: RePEc:eee:socmed:v:384:y:2025:i:c:s0277953625008950
    DOI: 10.1016/j.socscimed.2025.118564
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0277953625008950
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.socscimed.2025.118564?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to

    for a different version of it.

    References listed on IDEAS

    as
    1. Saeed Jaydarifard & Krishna Behara & Douglas Baker & Alexander Paz, 2024. "Driver fatigue in taxi, ride-hailing, and ridesharing services: a systematic review," Transport Reviews, Taylor & Francis Journals, vol. 44(3), pages 572-590, May.
    2. Alex J. Wood, 2021. "Algorithmic Management: Consequences for Work Organisation and Working Conditions," JRC Working Papers on Labour, Education and Technology 2021-07, Joint Research Centre.
    3. Josh Seim, 2024. "Participant Observation, Observant Participation, and Hybrid Ethnography," Sociological Methods & Research, , vol. 53(1), pages 121-152, February.
    4. Snyder, Benjamin, 2016. "The Disrupted Workplace: Time and the Moral Order of Flexible Capitalism," OUP Catalogue, Oxford University Press, number 9780190203504.
    5. FERNANDEZ MACIAS Enrique & URZI BRANCATI Maria Cesira & WRIGHT Sally & PESOLE Annarosa, 2023. "The platformisation of work," JRC Research Reports JRC133016, Joint Research Centre.
    6. Thor Berger & Carl Benedikt Frey & Guy Levin & Santosh Rao Danda, 2019. "Uber happy? Work and well-being in the 'Gig Economy'," Economic Policy, CEPR, CESifo, Sciences Po;CES;MSH, vol. 34(99), pages 429-477.
    7. Datta, Namita & Rong, Chen & Singh, Sunamika & Stinshoff, Clara & Iacob, Nadina & Nigatu, Natnael Simachew & Nxumalo, Mpumelelo & Klimaviciute, Luka, 2023. "Working Without Borders: The Promise and Peril of Online Gig Work," Jobs Group Papers, Notes, and Guides 32573393, The World Bank.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Graham, Mark & Alyanak, Oğuz & Bertolini, Alessio & Feuerstein, Patrick & Kuttler, Tobias & Ustek Spilda, Funda & Valente, Jonas, 2025. "Pressure and praise as an action research methodology: The case of Fairwork," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, issue OnlineFir, pages 1-15.
    2. Yujie Zhang & Qian Zhang, 2026. "Navigating the Invisible: Ironic Compliance, Forced Labor, and the Commodification of Offline Rights in Digitalized Workplaces," Journal of Business Ethics, Springer, vol. 203(1), pages 55-72, January.
    3. Desmond Ayentimi & Albert Amankwaa & John Burgess, 2025. "The Emerging Gig Economy and Sustainable Development in Sub-Saharan Africa," Societies, MDPI, vol. 15(10), pages 1-16, September.
    4. Jacopo Staccioli & Maria Enrica Virgillito, 2025. "Will your boss be an algorithm? A patent-based analysis of artificial intelligence worker management technologies and labour exposure," Eurasian Business Review, Springer;Eurasia Business and Economics Society, vol. 15(4), pages 1003-1033, December.
    5. Ping Sun & Julie Yujie Chen & Uma Rani, 2023. "From Flexible Labour to ‘Sticky Labour’: A Tracking Study of Workers in the Food-Delivery Platform Economy of China," Work, Employment & Society, British Sociological Association, vol. 37(2), pages 412-431, April.
    6. Alex J Wood & Nicholas Martindale & Brendan J Burchell, 2025. "Beyond the ‘Gig Economy’: Towards Variable Experiences of Job Quality in Platform Work," Work, Employment & Society, British Sociological Association, vol. 39(5), pages 1154-1178, October.
    7. Nicholas Martindale & Alex J. Wood & Brendan J. Burchell, 2024. "What do platform workers in the UK gig economy want?," British Journal of Industrial Relations, London School of Economics, vol. 62(3), pages 542-567, September.
    8. Virginia Doellgast & Ines Wagner & Sean O’Brady, 2023. "Negotiating limits on algorithmic management in digitalised services: cases from Germany and Norway," Transfer: European Review of Labour and Research, , vol. 29(1), pages 105-120, February.
    9. Roxana HATOS & Nicoleta-Georgeta BUGNAR & Andreea-Florina FORA, 2025. "Gig Economy: The Future Of Work Or The Illusion Of Freedom? A Data-Driven Analysis," Annals of Faculty of Economics, University of Oradea, Faculty of Economics, vol. 34(1), pages 457-469, July.
    10. Paola Tubaro & Antonio A. Casilli & Mariana Fernández Massi & Julieta Longo & Juana Torres-Cierpe & Matheus Viana Braz, 2025. "The digital labour of artificial intelligence in Latin America: a comparison of Argentina, Brazil, and Venezuela," Post-Print hal-04935984, HAL.
    11. Gorwa, Robert, 2024. "The Politics of Platform Regulation: How Governments Shape Online Content Moderation," EconStor Books, ZBW - Leibniz Information Centre for Economics, number 299876, April.
    12. Zhang, Su & Xia, Yan & Wang, Huijuan & Pan, Jiaofeng, 2025. "The good, the bad: How digital technology shapes welfare for formal and flexible workers?," Economic Analysis and Policy, Elsevier, vol. 85(C), pages 2007-2029.
    13. Jack Fisher, 2024. "Monopsony Power in the Gig Economy," CESifo Working Paper Series 11444, CESifo.
    14. Elisabeth Bethge, 2025. "Voices Beyond the Road: Comparison of Online Employee Voice in Traditional Transport and the Ride-Sharing Industry," Work, Employment & Society, British Sociological Association, vol. 39(6), pages 1303-1328, December.
    15. Kathleen Griesbach, 2025. "Positioning Stories: Accounting for Insecure Work," American Sociological Review, , vol. 90(3), pages 493-520, June.
    16. Aditya Ray, 2024. "Coping with crisis and precarity in the gig economy: ‘Digitally organised informality’, migration and socio-spatial networks among platform drivers in India," Environment and Planning A, , vol. 56(4), pages 1227-1244, June.
    17. Michel Anteby & Curtis K. Chan, 2018. "A Self-Fulfilling Cycle of Coercive Surveillance: Workers’ Invisibility Practices and Managerial Justification," Organization Science, INFORMS, vol. 29(2), pages 247-263, April.
    18. Krzywdzinski, Martin & Pfeiffer, Sabine & Evers, Maren & Gerber, Christine, 2022. "Measuring work and workers: Wearables and digital assistance systems in manufacturing and logistics," Discussion Papers, Research Group Globalization, Work, and Production SP III 2022-301, WZB Berlin Social Science Center.
    19. Shr, Yau-Huo & Chang, Hung-Hao, 2024. "The effects of participating in digital ride-hailing on taxi drivers’ business operations," Transportation Research Part A: Policy and Practice, Elsevier, vol. 187(C).
    20. Florencia Jaccoud, 2025. "Robots & AI exposure and wage inequality: a within occupation approach," Eurasian Business Review, Springer;Eurasia Business and Economics Society, vol. 15(4), pages 1035-1090, December.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:socmed:v:384:y:2025:i:c:s0277953625008950. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/315/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.