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Barriers and opportunities for paratransit users to adopt on-demand micro transit

Author

Listed:
  • Miah, Md Mintu
  • Naz, Farah
  • Hyun, Kate (Kyung)
  • Mattingly, Stephen P.
  • Cronley, Courtney
  • Fields, Noelle

Abstract

Paratransit services represent a primary reliable transportation service for older adults and/or persons with disabilities in the U.S., but transformative services like micro-transit, in the form of ride-hailing and other shared services, may offer new mobility options. However, scant research exists on paratransit system riders' barriers and opportunities to adopt on-demand micro-transit service as an alternative mobility option. This study focused on the identification of potential barriers and system benefits for switched users from paratransit to on-demand micro transit. Face to face and telephone interview surveys were conducted with 128 paratransit users in the city of Arlington, Texas to identify potential barriers towards accepting on-demand micro-transit. Secondary data analysis was performed on the city's real-time paratransit database. The survey results showed that 15% of the respondents reported lack of spatial coverage, 13% indicated lack of walking access, and 18% specified difficulty in use as potential barriers in the path of adopting on-demand micro-transit. Although the overall adoption of Via by current paratransit users remains low, the secondary data analysis indicated that riders who are not disabled, without an assistive device, and older (age>54) who have frequent healthcare and discretionary trips are willing to adopt on-demand micro-transit (Via) service. This paper will provide transit authorities a better understanding of the needs of on-demand micro-transit users and the potential benefits of providing micro-transit service.

Suggested Citation

  • Miah, Md Mintu & Naz, Farah & Hyun, Kate (Kyung) & Mattingly, Stephen P. & Cronley, Courtney & Fields, Noelle, 2020. "Barriers and opportunities for paratransit users to adopt on-demand micro transit," Research in Transportation Economics, Elsevier, vol. 84(C).
    • Handle: RePEc:eee:retrec:v:84:y:2020:i:c:s0739885920301992
    DOI: 10.1016/j.retrec.2020.101001
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    References listed on IDEAS

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    Cited by:

    1. Nael Alsaleh & Bilal Farooq & Yixue Zhang & Steven Farber, 2021. "On-Demand Transit User Preference Analysis using Hybrid Choice Models," Papers 2102.08256, arXiv.org, revised Aug 2023.
    2. Liu, Luyu & Kar, Armita & Tokey, Ahmad Ilderim & Le, Huyen T.K. & Miller, Harvey J., 2023. "Disparities in public transit accessibility and usage by people with mobility disabilities: An evaluation using high-resolution transit data," Journal of Transport Geography, Elsevier, vol. 109(C).
    3. Xing, Yan & Pike, Susan & Pourrahmani, Elham & Handy, Susan & Wang, Yunshi, 2022. "Exploring the Consumer Market of Microtransit Services in the Sacramento Area, California," Institute of Transportation Studies, Working Paper Series qt55g4800k, Institute of Transportation Studies, UC Davis.
    4. Wang, Yiyuan & Shen, Qing & Abu Ashour, Lamis & Dannenberg, Andrew L., 2022. "Ensuring equitable transportation for the disadvantaged: Paratransit usage by persons with disabilities during the COVID-19 pandemic," Transportation Research Part A: Policy and Practice, Elsevier, vol. 159(C), pages 84-95.
    5. Riggs, William & Pande, Anurag, 2022. "On-demand microtransit and paratransit service using autonomous vehicles: Gaps and opportunities in accessibility policy," Transport Policy, Elsevier, vol. 127(C), pages 171-178.

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