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Measures of organizational effectiveness: private and public sector performance

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  • Parhizgari, A. M.
  • Ronald Gilbert, G.

Abstract

This study provides a platform for the comparison of measures of internal structures and processes associated with organizational effectiveness in the private and public sectors. The study is based on a sample of 11,352 cases from 28 private and 41 public sector organizations. Nine measures associated with organizational effectiveness are identified and then empirically derived for each sector. These measures are then compared across the two sectors. Following the application of rigorous statistical procedures, the authors conclude that the effectiveness measures applied in both the private and public sectors are significantly different. The ramifications of these results are discussed.

Suggested Citation

  • Parhizgari, A. M. & Ronald Gilbert, G., 2004. "Measures of organizational effectiveness: private and public sector performance," Omega, Elsevier, vol. 32(3), pages 221-229, June.
    • Handle: RePEc:eee:jomega:v:32:y:2004:i:3:p:221-229
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    References listed on IDEAS

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    1. Ebrahimpour, Maling & Johnson, Jean L., 1992. "Quality, vendor evaluation and organizational performance: A comparison of U.S. and Japanese firms," Journal of Business Research, Elsevier, vol. 25(2), pages 129-142, September.
    2. George G. Gordon & Nancy DiTomaso, 1992. "Predicting Corporate Performance From Organizational Culture," Journal of Management Studies, Wiley Blackwell, vol. 29(6), pages 783-798, November.
    3. Kim Cameron, 1986. "A Study of Organizational Effectiveness and its Predictors," Management Science, INFORMS, vol. 32(1), pages 87-112, January.
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    Cited by:

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    2. Wen-Bao Lin, 2013. "Factors affecting development of crisis management mechanisms in hospitals," Quality & Quantity: International Journal of Methodology, Springer, vol. 47(3), pages 1445-1457, April.
    3. Maccarrone, Vincenzo & Filiciotto, Francesco & Buffa, Gaspare & Mazzola, Salvatore & Buscaino, Giuseppa, 2014. "The ICZM Balanced Scorecard: A tool for putting integrated coastal zone management into action," Marine Policy, Elsevier, vol. 44(C), pages 321-334.

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