IDEAS home Printed from https://ideas.repec.org/a/eee/joepsy/v96y2023ics0167487023000107.html
   My bibliography  Save this article

Undervaluation versus unaffordability as negotiation tactics: Evidence from a field experiment

Author

Listed:
  • Bhattacharya, Haimanti
  • Dugar, Subhasish

Abstract

We use a field experiment to evaluate the impacts of two price negotiation tactics on buyers’ bargaining payoffs in a marketplace where face-to-face haggling determines price and sellers often cheat on the weight. We implement three scripted interventions, all involving undercover buyers requesting a non-specific price discount. In one of the non-baseline interventions, buyers undervalue the product, while in the other, buyers reveal their inability to pay the quoted price, both at the discount-request phase. The data from a within-seller design show that compared to devaluing the opponent’s product, mentioning one’s lack of affordability leads to a higher rate of bargaining success and a higher mean price discount, culminating in a higher buyer payoff net of the monetary value of cheating. We also find that merely asking for a discount without furnishing a reason, as in our baseline intervention, leads to better bargaining outcomes for buyers than underestimating the opponent’s product.

Suggested Citation

  • Bhattacharya, Haimanti & Dugar, Subhasish, 2023. "Undervaluation versus unaffordability as negotiation tactics: Evidence from a field experiment," Journal of Economic Psychology, Elsevier, vol. 96(C).
  • Handle: RePEc:eee:joepsy:v:96:y:2023:i:c:s0167487023000107
    DOI: 10.1016/j.joep.2023.102609
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0167487023000107
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.joep.2023.102609?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Kenneth Clark & Stephen Kay & Martin Sefton, 2001. "When are Nash equilibria self-enforcing? An experimental analysis," International Journal of Game Theory, Springer;Game Theory Society, vol. 29(4), pages 495-515.
    2. Rubinstein, Ariel, 1982. "Perfect Equilibrium in a Bargaining Model," Econometrica, Econometric Society, vol. 50(1), pages 97-109, January.
    3. Dugar, Subhasish & Mitra, Arnab & Shahriar, Quazi, 2019. "Deception: The role of uncertain consequences," European Economic Review, Elsevier, vol. 114(C), pages 1-18.
    4. Greif, Avner & Laitin, David D., 2004. "A Theory of Endogenous Institutional Change," American Political Science Review, Cambridge University Press, vol. 98(4), pages 633-652, November.
    5. W. Bentley MacLeod, 2007. "Reputations, Relationships, and Contract Enforcement," Journal of Economic Literature, American Economic Association, vol. 45(3), pages 595-628, September.
    6. Martin Brown & Armin Falk & Ernst Fehr, 2004. "Relational Contracts and the Nature of Market Interactions," Econometrica, Econometric Society, vol. 72(3), pages 747-780, May.
    7. Avner Greif, 2008. "Commitment, Coercion and Markets: The Nature and Dynamics of Institutions Supporting Exchange," Springer Books, in: Claude Ménard & Mary M. Shirley (ed.), Handbook of New Institutional Economics, chapter 28, pages 727-786, Springer.
    8. Dufwenberg, Martin & Servátka, Maroš & Vadovič, Radovan, 2017. "Honesty and informal agreements," Games and Economic Behavior, Elsevier, vol. 102(C), pages 269-285.
    9. Judd B. Kessler & Stephen Leider, 2012. "Norms and Contracting," Management Science, INFORMS, vol. 58(1), pages 62-77, January.
    10. Bhattacharya, Haimanti & Dugar, Subhasish, 2022. "Business norm versus norm-nudge as a contract-enforcing mechanism: Evidence from a real marketplace," European Economic Review, Elsevier, vol. 144(C).
    11. Haimanti Bhattacharya & Subhasish Dugar, 2020. "The Hidden Cost Of Bargaining: Evidence From A Cheating‐Prone Marketplace," International Economic Review, Department of Economics, University of Pennsylvania and Osaka University Institute of Social and Economic Research Association, vol. 61(3), pages 1253-1280, August.
    12. Myerson, Roger B. & Satterthwaite, Mark A., 1983. "Efficient mechanisms for bilateral trading," Journal of Economic Theory, Elsevier, vol. 29(2), pages 265-281, April.
    13. Dufwenberg, Martin & Kirchsteiger, Georg, 2004. "A theory of sequential reciprocity," Games and Economic Behavior, Elsevier, vol. 47(2), pages 268-298, May.
    14. Henry S. Schneider, 2012. "Agency Problems and Reputation in Expert Services: Evidence from Auto Repair," Journal of Industrial Economics, Wiley Blackwell, vol. 60(3), pages 406-433, September.
    15. Matthew Backus & Thomas Blakee & Brad Larsen & Steven Tadelis, 2020. "Sequential Bargaining in the Field: Evidence from Millions of Online Bargaining Interactions," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 135(3), pages 1319-1361.
    16. Ernst Fehr & Klaus M. Schmidt, 1999. "A Theory of Fairness, Competition, and Cooperation," The Quarterly Journal of Economics, Oxford University Press, vol. 114(3), pages 817-868.
    17. Axel Ockenfels & Gary E. Bolton, 2000. "ERC: A Theory of Equity, Reciprocity, and Competition," American Economic Review, American Economic Association, vol. 90(1), pages 166-193, March.
    18. Cason, Timothy N. & Sheremeta, Roman M. & Zhang, Jingjing, 2012. "Communication and efficiency in competitive coordination games," Games and Economic Behavior, Elsevier, vol. 76(1), pages 26-43.
    19. Smith, Vernon L, 1976. "Experimental Economics: Induced Value Theory," American Economic Review, American Economic Association, vol. 66(2), pages 274-279, May.
    20. Bucciol, Alessandro & Piovesan, Marco, 2011. "Luck or cheating? A field experiment on honesty with children," Journal of Economic Psychology, Elsevier, vol. 32(1), pages 73-78, February.
    21. Ben-Ner, Avner & Putterman, Louis, 2009. "Trust, communication and contracts: An experiment," Journal of Economic Behavior & Organization, Elsevier, vol. 70(1-2), pages 106-121, May.
    22. Johannes Abeler & Daniele Nosenzo & Collin Raymond, 2019. "Preferences for Truth‐Telling," Econometrica, Econometric Society, vol. 87(4), pages 1115-1153, July.
    23. Arun G. Chandrasekhar & Cynthia Kinnan & Horacio Larreguy, 2018. "Social Networks as Contract Enforcement: Evidence from a Lab Experiment in the Field," American Economic Journal: Applied Economics, American Economic Association, vol. 10(4), pages 43-78, October.
    24. Greiner, Ben & Caravella, Mary & Roth, Alvin E., 2014. "Is avatar-to-avatar communication as effective as face-to-face communication? An Ultimatum Game experiment in First and Second Life," Journal of Economic Behavior & Organization, Elsevier, vol. 108(C), pages 374-382.
    25. Urs Fischbacher & Franziska Föllmi-Heusi, 2013. "Lies In Disguise—An Experimental Study On Cheating," Journal of the European Economic Association, European Economic Association, vol. 11(3), pages 525-547, June.
    26. Ayres, Ian & Siegelman, Peter, 1995. "Race and Gender Discrimination in Bargaining for a New Car," American Economic Review, American Economic Association, vol. 85(3), pages 304-321, June.
    27. Prochazka, Jakub & Fedoseeva, Yulia & Houdek, Petr, 2021. "A field experiment on dishonesty: A registered replication of Azar et al. (2013)," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 90(C).
    28. Gary Charness & Matthew Rabin, 2002. "Understanding Social Preferences with Simple Tests," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 117(3), pages 817-869.
    29. Kahneman, Daniel & Knetsch, Jack L & Thaler, Richard H, 1990. "Experimental Tests of the Endowment Effect and the Coase Theorem," Journal of Political Economy, University of Chicago Press, vol. 98(6), pages 1325-1348, December.
    30. Russell Cooper & Douglas V. DeJong & Robert Forsythe & Thomas W. Ross, 1989. "Communication in the Battle of the Sexes Game: Some Experimental Results," RAND Journal of Economics, The RAND Corporation, vol. 20(4), pages 568-587, Winter.
    31. Loukas Balafoutas & Adrian Beck & Rudolf Kerschbamer & Matthias Sutter, 2013. "What Drives Taxi Drivers? A Field Experiment on Fraud in a Market for Credence Goods," The Review of Economic Studies, Review of Economic Studies Ltd, vol. 80(3), pages 876-891.
    32. Dugar, Subhasish & Bhattacharya, Haimanti, 2017. "Fishy behavior: A field experiment on (dis)honesty in the marketplace," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 67(C), pages 41-55.
    33. George Loewenstein, 2000. "Emotions in Economic Theory and Economic Behavior," American Economic Review, American Economic Association, vol. 90(2), pages 426-432, May.
    34. Farrell, Joseph & Gibbons, Robert, 1989. "Cheap talk can matter in bargaining," Journal of Economic Theory, Elsevier, vol. 48(1), pages 221-237, June.
    35. Steven Y. Wu & Brian Roe, 2007. "Contract Enforcement, Social Efficiency, and Distribution: Some Experimental Evidence," American Journal of Agricultural Economics, Agricultural and Applied Economics Association, vol. 89(2), pages 243-258.
    36. Rabin, Matthew, 1993. "Incorporating Fairness into Game Theory and Economics," American Economic Review, American Economic Association, vol. 83(5), pages 1281-1302, December.
    37. Steven D. Levitt & John A. List, 2007. "What Do Laboratory Experiments Measuring Social Preferences Reveal About the Real World?," Journal of Economic Perspectives, American Economic Association, vol. 21(2), pages 153-174, Spring.
    38. Guth, Werner & Schmittberger, Rolf & Schwarze, Bernd, 1982. "An experimental analysis of ultimatum bargaining," Journal of Economic Behavior & Organization, Elsevier, vol. 3(4), pages 367-388, December.
    39. Dugar, Subhasish & Shahriar, Quazi, 2018. "Restricted and free-form cheap-talk and the scope for efficient coordination," Games and Economic Behavior, Elsevier, vol. 109(C), pages 294-310.
    40. Jishnu Das & Alaka Holla & Aakash Mohpal & Karthik Muralidharan, 2016. "Quality and Accountability in Health Care Delivery: Audit-Study Evidence from Primary Care in India," American Economic Review, American Economic Association, vol. 106(12), pages 3765-3799, December.
    41. Charness, Gary & Dufwenberg, Martin, 2003. "Promises & Partnership," Research Papers in Economics 2003:3, Stockholm University, Department of Economics.
    42. Smith, Vernon L & Walker, James M, 1993. "Monetary Rewards and Decision Cost in Experimental Economics," Economic Inquiry, Western Economic Association International, vol. 31(2), pages 245-261, April.
    43. Ernst Fehr & Simon Gachter & Georg Kirchsteiger, 1997. "Reciprocity as a Contract Enforcement Device: Experimental Evidence," Econometrica, Econometric Society, vol. 65(4), pages 833-860, July.
    44. Greif, Avner, 1998. "Historical and Comparative Institutional Analysis," American Economic Review, American Economic Association, vol. 88(2), pages 80-84, May.
    45. John A. List, 2006. "The Behavioralist Meets the Market: Measuring Social Preferences and Reputation Effects in Actual Transactions," Journal of Political Economy, University of Chicago Press, vol. 114(1), pages 1-37, February.
    46. Uri Gneezy, 2005. "Deception: The Role of Consequences," American Economic Review, American Economic Association, vol. 95(1), pages 384-394, March.
    47. Russell Cooper & Douglas V. DeJong & Robert Forsythe & Thomas W. Ross, 1992. "Communication in Coordination Games," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 107(2), pages 739-771.
    48. Crawford, Vincent P, 1990. "Explicit Communication and Bargaining Outcomes," American Economic Review, American Economic Association, vol. 80(2), pages 213-219, May.
    49. Gary Charness & Martin Dufwenberg, 2006. "Promises and Partnership," Econometrica, Econometric Society, vol. 74(6), pages 1579-1601, November.
    50. Gerald J. Pruckner & Rupert Sausgruber, 2013. "Honesty On The Streets: A Field Study On Newspaper Purchasing," Journal of the European Economic Association, European Economic Association, vol. 11(3), pages 661-679, June.
    51. Rankin, Frederick W., 2003. "Communication in ultimatum games," Economics Letters, Elsevier, vol. 81(2), pages 267-271, November.
    52. Satu Kahkonen & Patrick Meagher, 2001. "Contract Enforcement and Economic Performance," Journal of African Development, African Finance and Economic Association (AFEA), vol. 4(1), pages 9-30.
    53. Knez, Peter & Smith, Vernon L & Williams, Arlington W, 1985. "Individual Rationality, Market Rationality, and Value Estimation," American Economic Review, American Economic Association, vol. 75(2), pages 397-402, May.
    54. Innes Robert & Mitra Arnab, 2013. "Is Dishonesty Contagious?," Economic Inquiry, Western Economic Association International, vol. 51(1), pages 722-734, January.
    55. Wu, Steven Y. & Roe, Brian E., 2007. "AJAE Appendix: Contract Enforcement, Social Efficiency, and Distribution: Some Experimental Evidence," American Journal of Agricultural Economics APPENDICES, Agricultural and Applied Economics Association, vol. 89(2), pages 1-30, May.
    56. Conrads, Julian & Ebeling, Felix & Lotz, Sebastian, 2015. "(Dis-)honesty: Measuring overcharging in a real-world market," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 57(C), pages 98-102.
    57. Crawford, Vincent P & Sobel, Joel, 1982. "Strategic Information Transmission," Econometrica, Econometric Society, vol. 50(6), pages 1431-1451, November.
    58. Erte Xiao & Daniel Houser, 2005. "Emotion expression in human punishment behavior," Experimental 0504003, University Library of Munich, Germany, revised 18 May 2005.
    59. Ruffle, Bradley J. & Sherman, Arie & Shtudiner, Zeev, 2022. "Gender and beauty price discrimination in produce markets," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 97(C).
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Bhattacharya, Haimanti & Dugar, Subhasish, 2022. "Business norm versus norm-nudge as a contract-enforcing mechanism: Evidence from a real marketplace," European Economic Review, Elsevier, vol. 144(C).
    2. Dufwenberg, Martin & Feldman, Paul & Servátka, Maroš & Tarrasó, Jorge & Vadovič, Radovan, 2023. "Honesty in the city," Games and Economic Behavior, Elsevier, vol. 139(C), pages 15-25.
      • Dufwenberg, Martin & Servátka, Maroš & Tarrasó, Jorge & Vadovič, Radovan, 2021. "Honesty in the City," MPRA Paper 106256, University Library of Munich, Germany.
      • Martin Dufwenberg & Paul Feldman & Maros Servatka & Jorge Tarraso & Radovan Vadovic, 2022. "Honesty in the City," Working Papers 2022-03, University of Alaska Anchorage, Department of Economics.
      • Dufwenberg, Martin & Feldman, Paul & Servátka, Maroš & Tarrasó, Jorge & Vadovič, Radovan, 2022. "Honesty in the city," MPRA Paper 115044, University Library of Munich, Germany.
    3. Tetsuo Yamamori & Kazuyuki Iwata, 2023. "Wage claim detracts reciprocity in labor relations: experimental study of gift exchange games," Journal of Economic Interaction and Coordination, Springer;Society for Economic Science with Heterogeneous Interacting Agents, vol. 18(3), pages 573-597, July.
    4. Haimanti Bhattacharya & Subhasish Dugar, 2020. "The Hidden Cost Of Bargaining: Evidence From A Cheating‐Prone Marketplace," International Economic Review, Department of Economics, University of Pennsylvania and Osaka University Institute of Social and Economic Research Association, vol. 61(3), pages 1253-1280, August.
    5. Barmettler, Franziska & Fehr, Ernst & Zehnder, Christian, 2012. "Big experimenter is watching you! Anonymity and prosocial behavior in the laboratory," Games and Economic Behavior, Elsevier, vol. 75(1), pages 17-34.
    6. James Andreoni, 2018. "Satisfaction Guaranteed: When Moral Hazard Meets Moral Preferences," American Economic Journal: Microeconomics, American Economic Association, vol. 10(4), pages 159-189, November.
    7. Gizatulina, Alia & Gorelkina, Olga, 2021. "Selling “Money” on eBay: A field study of surplus division," Journal of Economic Behavior & Organization, Elsevier, vol. 181(C), pages 19-38.
    8. Charness, Gary & Kuhn, Peter, 2011. "Lab Labor: What Can Labor Economists Learn from the Lab?," Handbook of Labor Economics, in: O. Ashenfelter & D. Card (ed.), Handbook of Labor Economics, edition 1, volume 4, chapter 3, pages 229-330, Elsevier.
    9. Zhixin Dai & Fabio Galeotti & Marie Claire Villeval, 2018. "Cheating in the Lab Predicts Fraud in the Field: An Experiment in Public Transportation," Management Science, INFORMS, vol. 64(3), pages 1081-1100, March.
    10. Marie Claire Villeval, 2019. "Comportements (non) éthiques et stratégies morales," Revue économique, Presses de Sciences-Po, vol. 70(6), pages 1021-1046.
    11. Dato, Simon & Feess, Eberhard & Nieken, Petra, 2019. "Lying and reciprocity," Games and Economic Behavior, Elsevier, vol. 118(C), pages 193-218.
    12. Maroš Servátka & Steven Tucker & Radovan Vadovič, 2011. "Building Trust—One Gift at a Time," Games, MDPI, vol. 2(4), pages 1-22, September.
    13. Vera Popva, 2010. "What renders financial advisors less treacherous? - On commissions and reciprocity -," Jena Economics Research Papers 2010-036, Friedrich-Schiller-University Jena.
    14. Miettinen, Topi, 2013. "Promises and conventions – An approach to pre-play agreements," Games and Economic Behavior, Elsevier, vol. 80(C), pages 68-84.
    15. Yola Engler & Lionel Page, 2022. "Driving a hard bargain is a balancing act: how social preferences constrain the negotiation process," Theory and Decision, Springer, vol. 93(1), pages 7-36, July.
    16. Eric Cardella, 2016. "Exploiting the guilt aversion of others: do agents do it and is it effective?," Theory and Decision, Springer, vol. 80(4), pages 523-560, April.
    17. Natalia Montinari & Antonio Nicolò & Regine Oexl, 2016. "The gift of being chosen," Experimental Economics, Springer;Economic Science Association, vol. 19(2), pages 460-479, June.
    18. Martijn J. van den Assem & Dennie van Dolder & Richard H. Thaler, 2012. "Split or Steal? Cooperative Behavior When the Stakes Are Large," Management Science, INFORMS, vol. 58(1), pages 2-20, January.
    19. Bharat Chandar & Uri Gneezy & John A. List & Ian Muir, 2019. "The Drivers of Social Preferences: Evidence from a Nationwide Tipping Field Experiment," NBER Working Papers 26380, National Bureau of Economic Research, Inc.
    20. Angelova, Vera & Regner, Tobias, 2013. "Do voluntary payments to advisors improve the quality of financial advice? An experimental deception game," Journal of Economic Behavior & Organization, Elsevier, vol. 93(C), pages 205-218.

    More about this item

    Keywords

    Bargaining tactics; Buyer surplus; Field experiment;
    All these keywords.

    JEL classification:

    • C72 - Mathematical and Quantitative Methods - - Game Theory and Bargaining Theory - - - Noncooperative Games
    • C93 - Mathematical and Quantitative Methods - - Design of Experiments - - - Field Experiments
    • D12 - Microeconomics - - Household Behavior - - - Consumer Economics: Empirical Analysis
    • D90 - Microeconomics - - Micro-Based Behavioral Economics - - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:joepsy:v:96:y:2023:i:c:s0167487023000107. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/joep .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.