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The impact of information from similar or different advisors on judgment

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  • Gino, Francesca
  • Shang, Jen
  • Croson, Rachel

Abstract

People rely on others' advice to make judgments on a daily basis. In three studies, we examine the differential impacts of similarity between the source of that advice and the person making the judgment in two settings: judging others' behavior and judging one's own actions. We find that similarity interacts with the target of the judgment. In particular, information received from a different advisor is more heavily weighed than from a similar advisor in judging others' actions, but information from a similar advisor is more heavily weighed than from a different advisor in judging one's own. We provide two potential explanations for this interaction, difficulty of the judgment and informativeness of the advice. Our analyses show a moderated mediating role of informativeness and difficulty in the relationship between the advisor's similarity by judgment type interaction and advice use.

Suggested Citation

  • Gino, Francesca & Shang, Jen & Croson, Rachel, 2009. "The impact of information from similar or different advisors on judgment," Organizational Behavior and Human Decision Processes, Elsevier, vol. 108(2), pages 287-302, March.
    • Handle: RePEc:eee:jobhdp:v:108:y:2009:i:2:p:287-302
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    Cited by:

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    7. Johannes Müller-Trede & Shoham Choshen-Hillel & Meir Barneron & Ilan Yaniv, 2017. "The Wisdom of Crowds in Matters of Taste," Discussion Paper Series dp709, The Federmann Center for the Study of Rationality, the Hebrew University, Jerusalem.
    8. J. Travis Bland & Adam M. Williams, 2019. "Collaborative Ties Within: Public Organizations and the Latent Capacity for Advice Network Formation," Public Organization Review, Springer, vol. 19(3), pages 367-386, September.
    9. Mesbah, Neda & Tauchert, Christoph & Buxmann, Peter, 2021. "Whose Advice Counts More – Man or Machine? An Experimental Investigation of AI-based Advice Utilization," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 124796, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    10. See, Kelly E. & Morrison, Elizabeth W. & Rothman, Naomi B. & Soll, Jack B., 2011. "The detrimental effects of power on confidence, advice taking, and accuracy," Organizational Behavior and Human Decision Processes, Elsevier, vol. 116(2), pages 272-285.
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    13. Leiby, Justin, 2018. "The role of consultants and management prestige in management control system adoption," Accounting, Organizations and Society, Elsevier, vol. 66(C), pages 1-13.
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    15. Johannes Müller-Trede & Shoham Choshen-Hillel & Meir Barneron & Ilan Yaniv, 2018. "The Wisdom of Crowds in Matters of Taste," Management Science, INFORMS, vol. 64(4), pages 1779-1803, April.
    16. Eggleston, Casey M. & Wilson, Timothy D. & Lee, Minha & Gilbert, Daniel T., 2015. "Predicting what we will like: Asking a stranger can be as good as asking a friend," Organizational Behavior and Human Decision Processes, Elsevier, vol. 128(C), pages 1-10.
    17. Yildiz, H. Emre, 2016. "“Us vs. them” or “us over them”? On the roles of similarity and status in M&As," International Business Review, Elsevier, vol. 25(1), pages 51-65.
    18. repec:cup:judgdm:v:10:y:2015:i:2:p:144-171 is not listed on IDEAS
    19. Philipp Ecken & Richard Pibernik, 2016. "Hit or Miss: What Leads Experts to Take Advice for Long-Term Judgments?," Management Science, INFORMS, vol. 62(7), pages 2002-2021, July.
    20. Boris Bartikowski & Fernando Fastoso & Heribert Gierl, 2021. "How Nationalistic Appeals Affect Foreign Luxury Brand Reputation: A Study of Ambivalent Effects," Journal of Business Ethics, Springer, vol. 169(2), pages 261-277, March.
    21. Natalia Candelo & Rachel T. A. Croson & Catherine Eckel, 2018. "Transmission of information within transnational social networks: a field experiment," Experimental Economics, Springer;Economic Science Association, vol. 21(4), pages 905-923, December.
    22. Kausel, Edgar E. & Culbertson, Satoris S. & Leiva, Pedro I. & Slaughter, Jerel E. & Jackson, Alexander T., 2015. "Too arrogant for their own good? Why and when narcissists dismiss advice," Organizational Behavior and Human Decision Processes, Elsevier, vol. 131(C), pages 33-50.
    23. Yaniv, Ilan & Choshen-Hillel, Shoham & Milyavsky, Maxim, 2011. "Receiving advice on matters of taste: Similarity, majority influence, and taste discrimination," Organizational Behavior and Human Decision Processes, Elsevier, vol. 115(1), pages 111-120, May.

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