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Whose Advice Counts More – Man or Machine? An Experimental Investigation of AI-based Advice Utilization

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  • Mesbah, Neda
  • Tauchert, Christoph
  • Buxmann, Peter

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  • Mesbah, Neda & Tauchert, Christoph & Buxmann, Peter, 2021. "Whose Advice Counts More – Man or Machine? An Experimental Investigation of AI-based Advice Utilization," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 124796, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
  • Handle: RePEc:dar:wpaper:124796
    Note: for complete metadata visit http://tubiblio.ulb.tu-darmstadt.de/124796/
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    1. Darrat, Aadel A. & Darrat, Mahmoud A. & Amyx, Douglas, 2016. "How impulse buying influences compulsive buying: The central role of consumer anxiety and escapism," Journal of Retailing and Consumer Services, Elsevier, vol. 31(C), pages 103-108.
    2. Camerer, Colin F & Hogarth, Robin M, 1999. "The Effects of Financial Incentives in Experiments: A Review and Capital-Labor-Production Framework," Journal of Risk and Uncertainty, Springer, vol. 19(1-3), pages 7-42, December.
    3. Thomas Schultze & Anne-Fernandine Rakotoarisoa & Stefan Schulz-Hardt, 2015. "Effects of distance between initial estimates and advice on advice utilization," Judgment and Decision Making, Society for Judgment and Decision Making, vol. 10(2), pages 144-171, March.
    4. D. Harrison McKnight & Vivek Choudhury & Charles Kacmar, 2002. "Developing and Validating Trust Measures for e-Commerce: An Integrative Typology," Information Systems Research, INFORMS, vol. 13(3), pages 334-359, September.
    5. Yolande E. Chan & Sid L. Huff & Donald W. Barclay & Duncan G. Copeland, 1997. "Business Strategic Orientation, Information Systems Strategic Orientation, and Strategic Alignment," Information Systems Research, INFORMS, vol. 8(2), pages 125-150, June.
    6. Harvey, Nigel & Fischer, Ilan, 1997. "Taking Advice: Accepting Help, Improving Judgment, and Sharing Responsibility," Organizational Behavior and Human Decision Processes, Elsevier, vol. 70(2), pages 117-133, May.
    7. Tauchert, Christoph & Mesbah, Neda, 2019. "Following the Robot? Investigating Users’ Utilization of Advice from Robo-Advisors," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 117655, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    8. Logg, Jennifer M. & Minson, Julia A. & Moore, Don A., 2019. "Algorithm appreciation: People prefer algorithmic to human judgment," Organizational Behavior and Human Decision Processes, Elsevier, vol. 151(C), pages 90-103.
    9. Van Swol, Lyn M., 2011. "Forecasting another’s enjoyment versus giving the right answer: Trust, shared values, task effects, and confidence in improving the acceptance of advice," International Journal of Forecasting, Elsevier, vol. 27(1), pages 103-120.
    10. Van Swol, Lyn M., 2011. "Forecasting another's enjoyment versus giving the right answer: Trust, shared values, task effects, and confidence in improving the acceptance of advice," International Journal of Forecasting, Elsevier, vol. 27(1), pages 103-120, January.
    11. Gary C. Moore & Izak Benbasat, 1991. "Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation," Information Systems Research, INFORMS, vol. 2(3), pages 192-222, September.
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