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Can educational interventions reduce susceptibility to financial fraud?

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  • Burke, Jeremy
  • Kieffer, Christine
  • Mottola, Gary
  • Perez-Arce, Francisco

Abstract

Financial fraud is pervasive and can be devastating for its victims. While there are numerous campaigns designed to warn and educate consumers about financial fraud, there is very little evidence on whether these initiatives are effective at reducing susceptibility to scams. We conduct a survey experiment among a representative sample of U.S. adults and find that short, online educational interventions can meaningfully reduce fraud susceptibility, and that effects persist for at least three months if, and only if, a reminder is provided. Investigating mechanisms, we find no evidence that the educational intervention reduced willingness to invest generally, but rather increased knowledge which participants were able to selectively apply. We find some evidence that beneficial effects are concentrated among individuals who are more likely to invest, particularly the financially sophisticated. Our results indicate that brief financial education interventions can meaningfully reduce susceptibility to financial fraud.

Suggested Citation

  • Burke, Jeremy & Kieffer, Christine & Mottola, Gary & Perez-Arce, Francisco, 2022. "Can educational interventions reduce susceptibility to financial fraud?," Journal of Economic Behavior & Organization, Elsevier, vol. 198(C), pages 250-266.
    • Handle: RePEc:eee:jeborg:v:198:y:2022:i:c:p:250-266
    DOI: 10.1016/j.jebo.2022.03.028
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    2. Kubilay, Elif & Raiber, Eva & Spantig, Lisa & Cahlíková, Jana & Kaaria, Lucy, 2023. "Can you spot a scam? Measuring and improving scam identification ability," Journal of Development Economics, Elsevier, vol. 165(C).

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