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Constructing business incubation service capabilities for tenants at post-entrepreneurial phase

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  • Lai, Wen-Hsiang
  • Lin, Chiu-Ching

Abstract

Startups receiving assistance from business incubators (BIs) to decrease the high failure rate become a well-known phenomenon. In a review of the literature on BIs, papers seldom discuss BIs service capabilities in providing tenants with the correct assistance in overcoming post-entrepreneurial phase difficulties. For this reason, this study adopts an exploratory research method, semi-structured interviews and a statistical research method to analyze BI service capabilities. Most companies believe that the projects service category is more important than the resources service category for tenant long-term business development. BIs must provide office facilities and basic consultant services and also exert more effort in providing advanced services to tenants. This projects service category includes cooperating with tenants to create business plans, executive strategies and organizational institutionalization. This study provides specific suggestions for BI top managers, potential BI tenants and governments.

Suggested Citation

  • Lai, Wen-Hsiang & Lin, Chiu-Ching, 2015. "Constructing business incubation service capabilities for tenants at post-entrepreneurial phase," Journal of Business Research, Elsevier, vol. 68(11), pages 2285-2289.
    • Handle: RePEc:eee:jbrese:v:68:y:2015:i:11:p:2285-2289
    DOI: 10.1016/j.jbusres.2015.06.012
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    8. Sabin Murariu & Oana Pricopoaia & Nicoleta Cristache & Tiberius Iustinian Stanciu, 2025. "Business Incubators - Drivers of Innovation in the Entrepreneurial Ecosystem," Economics and Applied Informatics, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, issue 1, pages 24-39.
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    12. van Rijnsoever, Frank J. & Eveleens, Chris P., 2021. "Money Don't matter? How incubation experience affects start-up entrepreneurs' resource valuation," Technovation, Elsevier, vol. 106(C).
    13. Zhou, Junbi & Wang, Mingyue, 2023. "The role of government-industry-academia partnership in business incubation: Evidence from new R&D institutions in China," Technology in Society, Elsevier, vol. 72(C).
    14. Baraldi, Enrico & Ingemansson Havenvid, Malena, 2016. "Identifying new dimensions of business incubation: A multi-level analysis of Karolinska Institute's incubation system," Technovation, Elsevier, vol. 50, pages 53-68.
    15. Wang, Zhaoxing & He, Qile & Xia, Senmao & Sarpong, David & Xiong, Ailun & Maas, Gideon, 2020. "Capacities of business incubator and regional innovation performance," Technological Forecasting and Social Change, Elsevier, vol. 158(C).
    16. Ana Lucía Alzate-Alvarado & Gabriela Ribes-Giner & Ismael Moya-Clemente, 2025. "Influence of technological capability, management teams and access to finance on sustainable entrepreneurship over time," International Entrepreneurship and Management Journal, Springer, vol. 21(1), pages 1-30, December.
    17. Stelios Eliakis & Dimosthenis Kotsopoulos & Angeliki Karagiannaki & Katerina Pramatari, 2020. "Survival and Growth in Innovative Technology Entrepreneurship: A Mixed-Methods Investigation," Administrative Sciences, MDPI, vol. 10(3), pages 1-36, July.
    18. Ana Lucia Brenner Barreto Miranda & Cristine Hermann Nodari & Eliana Andrea Severo & Raquel Engelman, 2022. "Tendencies of the Absorptive Capacity and Its Correlation with Innovation and the Incubated Companies’ Performance," Journal of Entrepreneurship and Innovation in Emerging Economies, Entrepreneurship Development Institute of India, vol. 8(1), pages 121-142, January.
    19. Bibeau, Jean & Meilleur, Roxane & St-Jean, Étienne, 2024. "To formalize, or not to formalize, business incubators’ networks: That is not the question," Technovation, Elsevier, vol. 130(C).
    20. Peng Chen & Zhenjun Yan & Pengfei Wang, 2023. "How can the Digital Economy Boost the Performance of Entrepreneurs? A Large Sample of Evidence from China’s Business Incubators," Sustainability, MDPI, vol. 15(7), pages 1-24, March.
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