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Factors affecting digital transformation in banking

Author

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  • António Porfírio, José
  • Augusto Felício, José
  • Carrilho, Tiago

Abstract

This study analyzes the perceived impacts of Digital Transformation (DT) in the banking industry, identifying the factors that most affect banking performance and business volume.

Suggested Citation

  • António Porfírio, José & Augusto Felício, José & Carrilho, Tiago, 2024. "Factors affecting digital transformation in banking," Journal of Business Research, Elsevier, vol. 171(C).
    • Handle: RePEc:eee:jbrese:v:171:y:2024:i:c:s014829632300752x
    DOI: 10.1016/j.jbusres.2023.114393
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    References listed on IDEAS

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    2. Halar Petra, 2025. "Designing a Digital Business Model for Internal Audit Functions: A Framework and Case Study from the Financial Sector," Business Systems Research, Sciendo, vol. 16(2), pages 112-144.
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    4. Guiju Zhu & Yuxing Peng & Changfa Shi & Sha Liu & Haiyun Liu, 2024. "Research on the Driving Paths and Evolution of Digital Innovation in Intelligent Connected Vehicle Enterprises—A Configurational Analysis Based on Dynamic fsQCA," Sustainability, MDPI, vol. 16(23), pages 1-23, December.
    5. Citterio, Alberto & King, Timothy & Locatelli, Rossella, 2024. "Is digital transformation profitable for banks? Evidence from Europe," Finance Research Letters, Elsevier, vol. 70(C).
    6. Liao, Kezhi & Ma, Chengcheng & Zhang, Jingxue & Wang, Zhihao, 2024. "Does big data infrastructure development facilitate bank fintech innovation? Evidence from China," Finance Research Letters, Elsevier, vol. 65(C).
    7. Ayadi, Rym & Chiaramonte, Laura & Cucinelli, Doriana & Migliavacca, Milena, 2025. "Digitalization and banks' efficiency: Evidence from a European analysis," International Review of Financial Analysis, Elsevier, vol. 97(C).
    8. Shen, Chuang & Wu, Junyi & Li, Ying & Chen, Qian, 2025. "Does digital transformation improve the cost efficiency of commercial banks? Evidence from China," Finance Research Letters, Elsevier, vol. 73(C).
    9. Huang, Xinheng & Sun, Yapo, 2025. "Digital transformation, management characteristics and market competitiveness," Finance Research Letters, Elsevier, vol. 85(PC).
    10. Huynh, Japan, 2025. "Digital transformation under the pressure of uncertainty in the banking sector," Economic Analysis and Policy, Elsevier, vol. 86(C), pages 559-575.

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