Measuring operational efficiency of mobile operators in Japan and Korea
The paper analyzes operational efficiency of six major mobile operators in Japan and Korea over the time period 2002-2006 and the impact of possible influential factors on the efficiency. The empirical results reveal that overall Japanese mobile operators are more efficient than Korean mobile operators and that the operators with significant revenues do not necessarily achieve operational efficiency. Korean operators are almost situated in increasing returns to scale, whereas Japanese operators are in decreasing returns to scale except Softbank Mobile. Finally, geographical area, service quality, degree of competition, 3G network type, ratio of data service revenues, and ratio of 3G subscribers all have significant effects on the efficiency of operators.
If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
As the access to this document is restricted, you may want to look for a different version under "Related research" (further below) or search for a different version of it.
References listed on IDEAS
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Sueyoshi, Toshiyuki, 1998. "Privatization of nippon telegraph and telephone: Was it a good policy decision?," European Journal of Operational Research, Elsevier, vol. 107(1), pages 45-61, May.
- Madden, Gary G & Savage, Scott J, 1999.
"Telecommunications productivity, catch-up and innovation,"
11448, University Library of Munich, Germany.
- Madden, Gary & Savage, Scott J., 1999. "Telecommunications productivity, catch-up and innovation," Telecommunications Policy, Elsevier, vol. 23(1), pages 65-81, February.
- Lien, Donald & Peng, Yan, 2001. "Competition and production efficiency: Telecommunications in OECD countries," Information Economics and Policy, Elsevier, vol. 13(1), pages 51-76, March.
- Sumit K. Majumdar & Hsi-Hui Chang, 1998. "Optimal Local Exchange Carrier Size," Review of Industrial Organization, Springer, vol. 13(6), pages 637-649, December.
- Giokas, D. I. & Pentzaropoulos, G. C., 2000. "Evaluating productive efficiency in telecommunications: evidence from Greece," Telecommunications Policy, Elsevier, vol. 24(8-9), pages 781-794, September.
- Tsai, Hsiang-Chih & Chen, Chun-Mei & Tzeng, Gwo-Hshiung, 2006. "The comparative productivity efficiency for global telecoms," International Journal of Production Economics, Elsevier, vol. 103(2), pages 509-526, October.
- Rushdi, Ali Ahmed, 2000. "Total factor productivity measures for Telstra," Telecommunications Policy, Elsevier, vol. 24(2), pages 143-154, March.
- Kim, Moon-Koo & Park, Myeong-Cheol & Jeong, Dong-Heon, 2004. "The effects of customer satisfaction and switching barrier on customer loyalty in Korean mobile telecommunication services," Telecommunications Policy, Elsevier, vol. 28(2), pages 145-159, March.
- R. D. Banker & A. Charnes & W. W. Cooper, 1984. "Some Models for Estimating Technical and Scale Inefficiencies in Data Envelopment Analysis," Management Science, INFORMS, vol. 30(9), pages 1078-1092, September.
- Majumdar, Sumit K., 1995. "X-efficiency in emerging competitive markets: The case of U.S. telecommunications," Journal of Economic Behavior & Organization, Elsevier, vol. 26(1), pages 129-144, January.
- Uri, Noel D., 2000. "Measuring productivity change in telecommunications," Telecommunications Policy, Elsevier, vol. 24(5), pages 439-452, June.
- Wilson, Paul W, 1993. "Detecting Outliers in Deterministic Nonparametric Frontier Models with Multiple Outputs," Journal of Business & Economic Statistics, American Statistical Association, vol. 11(3), pages 319-23, July.
- Charnes, A. & Cooper, W. W. & Rhodes, E., 1978. "Measuring the efficiency of decision making units," European Journal of Operational Research, Elsevier, vol. 2(6), pages 429-444, November.
- Pentzaropoulos, G. C. & Giokas, D. I., 2002. "Comparing the operational efficiency of the main European telecommunications organizations: A quantitative analysis," Telecommunications Policy, Elsevier, vol. 26(11), pages 595-606, December.
- Lam, Pun-Lee & Lam, Teresa, 2005. "Total factor productivity measures for Hong Kong telephone," Telecommunications Policy, Elsevier, vol. 29(1), pages 53-68, February.
When requesting a correction, please mention this item's handle: RePEc:eee:japwor:v:23:y:2011:i:1:p:48-57. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Shamier, Wendy)
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If references are entirely missing, you can add them using this form.
If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.
Please note that corrections may take a couple of weeks to filter through the various RePEc services.