IDEAS home Printed from https://ideas.repec.org/a/eee/ininma/v39y2018icp220-227.html

Knowledge system commitment and knowledge sharing intention: The role of personal information management motivation

Author

Listed:
  • Hwang, Yujong
  • Lin, Hui
  • Shin, Donghee

Abstract

Knowledge management systems (KMSs) provide organizations processes and tools to capture, organize, and manage knowledge. A plethora of research has investigated how technical and social aspects of KMSs impact users’ intentions and usage behavior. Recent inquiries on KMSs have begun to explore individual related factors such as individual motivation and personal information management practices. This study explores the effect of personal information management motivation (specifically information proactiveness, transparency, and formality) on users’ commitment to knowledge systems. Theoretically grounded in the three-component model of commitment, the research model tests the relationships between personal information management motivation and the affective, calculative, and normative dimensions of commitment. Survey results of 78 accounting professionals demonstrate that information formality has the strongest effect on users’ knowledge system commitment compared to information proactiveness and transparency. This study contributes to knowledge management research by incorporating and emphasizing the power of “person” in knowledge management.

Suggested Citation

  • Hwang, Yujong & Lin, Hui & Shin, Donghee, 2018. "Knowledge system commitment and knowledge sharing intention: The role of personal information management motivation," International Journal of Information Management, Elsevier, vol. 39(C), pages 220-227.
    • Handle: RePEc:eee:ininma:v:39:y:2018:i:c:p:220-227
    DOI: 10.1016/j.ijinfomgt.2017.12.009
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0268401217306254
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.ijinfomgt.2017.12.009?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to

    for a different version of it.

    References listed on IDEAS

    as
    1. Linda Argote & Bill McEvily & Ray Reagans, 2003. "Managing Knowledge in Organizations: An Integrative Framework and Review of Emerging Themes," Management Science, INFORMS, vol. 49(4), pages 571-582, April.
    2. Ikujiro Nonaka, 1994. "A Dynamic Theory of Organizational Knowledge Creation," Organization Science, INFORMS, vol. 5(1), pages 14-37, February.
    3. Hwang, Yujong & Kettinger, William J. & Yi, Mun Y., 2013. "A study on the motivational aspects of information management practice," International Journal of Information Management, Elsevier, vol. 33(1), pages 177-184.
    4. Kieran Mathieson, 1991. "Predicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned Behavior," Information Systems Research, INFORMS, vol. 2(3), pages 173-191, September.
    5. Viswanath Venkatesh & Fred D. Davis, 2000. "A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies," Management Science, INFORMS, vol. 46(2), pages 186-204, February.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Mahum Tariq & Nik Ab Halim Nik Abdullah, 2023. "Effect of Motivation and Hygiene Factors on Expatriates’ Intention to Stay: The Mediating Role of Job Satisfaction," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 7(11), pages 793-806, November.
    2. Saurabh Gupta & Sadananda Prusty, 2024. "Does consumer empowerment influence e-payment systems adoption? A digital consumer-centric perspective," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 29(3), pages 1-15, September.
    3. Ni, Zi-jian & Rong, Lili & Wang, Ning & Cao, Shuo, 2019. "Knowledge model for emergency response based on contingency planning system of China," International Journal of Information Management, Elsevier, vol. 46(C), pages 10-22.
    4. Haoyi Huang & Eddie W. L. Cheng, 2022. "The Role of Commitment in an Extended Theory of Planned Behavior: Test of Its Mediating Effect with Partial Least Squares Structural Equation Modeling," Mathematics, MDPI, vol. 10(7), pages 1-13, March.
    5. Wang, Xinyi & Beh, Loo-See, 2025. "The Yin and Yang of social media: Employing PLS-SEM, fsQCA, and NCA to assess its effects on employee work performance," Technological Forecasting and Social Change, Elsevier, vol. 217(C).
    6. Al-Emran, Mostafa & Mezhuyev, Vitaliy & Kamaludin, Adzhar & Shaalan, Khaled, 2018. "The impact of knowledge management processes on information systems: A systematic review," International Journal of Information Management, Elsevier, vol. 43(C), pages 173-187.
    7. Wang, Nan & Wang, Liya & Ma, Zhenzhong & Wang, Shouyang, 2022. "From knowledge seeking to knowledge contribution: A social capital perspective on knowledge sharing behaviors in online Q&A communities," Technological Forecasting and Social Change, Elsevier, vol. 182(C).
    8. Hindah Mustika & Anis Eliyana & Tri Siwi Agustina & Aisha Anwar, 2022. "Testing the Determining Factors of Knowledge Sharing Behavior," SAGE Open, , vol. 12(1), pages 21582440221, February.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Sasmita Palo & Linu Charles, 2015. "Investigating Factors Affecting Knowledge Sharing Intention of Salespeople," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 40(3-4), pages 302-324, August.
    2. Yildiz, H. Emre & Murtic, Adis & Zander, Udo, 2024. "Re-conceptualizing absorptive capacity: The importance of teams as a meso-level context," Technological Forecasting and Social Change, Elsevier, vol. 199(C).
    3. Giovana Escrivão & Marcelo Seido Nagano, 2016. "Linking Knowledge Creation and Environmental Education," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 15(02), pages 1-23, June.
    4. Scaringella, Laurent & Burtschell, François, 2017. "The challenges of radical innovation in Iran: Knowledge transfer and absorptive capacity highlights — Evidence from a joint venture in the construction sector," Technological Forecasting and Social Change, Elsevier, vol. 122(C), pages 151-169.
    5. Nistor, Cristian, 2013. "A conceptual model for the use of social media in companies," MPRA Paper 44224, University Library of Munich, Germany.
    6. Fu-Sheng Tsai & Gayle Baugh & Shih-Chieh Fang & Julia Lin, 2014. "Contingent contingency: Knowledge heterogeneity and new product development performance revisited," Asia Pacific Journal of Management, Springer, vol. 31(1), pages 149-169, March.
    7. Müller-Seitz, Gordon & Dautzenberg, Kirsti & Creusen, Utho & Stromereder, Christine, 2009. "Customer acceptance of RFID technology: Evidence from the German electronic retail sector," Journal of Retailing and Consumer Services, Elsevier, vol. 16(1), pages 31-39.
    8. Sharath Sasidharan & Radhika Santhanam & Daniel J. Brass & Vallabh Sambamurthy, 2012. "The Effects of Social Network Structure on Enterprise Systems Success: A Longitudinal Multilevel Analysis," Information Systems Research, INFORMS, vol. 23(3-part-1), pages 658-678, September.
    9. Viswanath Venkatesh, 2000. "Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model," Information Systems Research, INFORMS, vol. 11(4), pages 342-365, December.
    10. Tsai-Ling Liu & Tyrone T. Lin & Shu-Yen Hsu, 2022. "Continuance Usage Intention toward E-Payment during the COVID-19 Pandemic from the Financial Sustainable Development Perspective Using Perceived Usefulness and Electronic Word of Mouth as Mediators," Sustainability, MDPI, vol. 14(13), pages 1-23, June.
    11. Gao, Tao (Tony) & Rohm, Andrew J. & Sultan, Fareena & Pagani, Margherita, 2013. "Consumers un-tethered: A three-market empirical study of consumers' mobile marketing acceptance," Journal of Business Research, Elsevier, vol. 66(12), pages 2536-2544.
    12. Johannes Putzke & Detlef Schoder & Kai Fischbach, 2010. "Adoption of Mass-Customized Newspapers: An Augmented Technology Acceptance Perspective," Journal of Media Economics, Taylor & Francis Journals, vol. 23(3), pages 143-164.
    13. El Barachi, May & Salim, Taghreed Abu & Nyadzayo, Munyaradzi W. & Mathew, Sujith & Badewi, Amgad & Amankwah-Amoah, Joseph, 2022. "The relationship between citizen readiness and the intention to continuously use smart city services: Mediating effects of satisfaction and discomfort," Technology in Society, Elsevier, vol. 71(C).
    14. Yoon, Jeewhan & Vonortas, Nicholas S. & Han, SungWon, 2020. "Do-It-Yourself laboratories and attitude toward use: The effects of self-efficacy and the perception of security and privacy," Technological Forecasting and Social Change, Elsevier, vol. 159(C).
    15. Kamrath, Carolin & Rajendran, Srinivasulu & Nenguwo, Ngoni & Afari-Sefa, Victor & Broring, Stefanie, 2018. "Adoption behavior of market traders: an analysis based on Technology Acceptance Model and Theory of Planned Behavior," International Food and Agribusiness Management Review, International Food and Agribusiness Management Association, vol. 21(6), July.
    16. Taneja, Shilpa & Ali, Liaqat, 2021. "Determinants of customers’ intentions towards environmentally sustainable banking: Testing the structural model," Journal of Retailing and Consumer Services, Elsevier, vol. 59(C).
    17. Douglas Edward Abrahamson & Jane Goodman-Delahunty, 2014. "Impediments to Information and Knowledge Sharing Within Policing," SAGE Open, , vol. 4(1), pages 21582440135, January.
    18. Rice, Stephen & Winter, Scott R. & Mehta, Rian & Ragbir, Nadine K., 2019. "What factors predict the type of person who is willing to fly in an autonomous commercial airplane?," Journal of Air Transport Management, Elsevier, vol. 75(C), pages 131-138.
    19. Donglin Han & Huiying (Cynthia) Hou & Hao Wu & Joseph H. K. Lai, 2021. "Modelling Tourists’ Acceptance of Hotel Experience-Enhancement Smart Technologies," Sustainability, MDPI, vol. 13(8), pages 1-19, April.
    20. Henk W. Volberda & Nicolai J. Foss & Marjorie A. Lyles, 2010. "PERSPECTIVE---Absorbing the Concept of Absorptive Capacity: How to Realize Its Potential in the Organization Field," Organization Science, INFORMS, vol. 21(4), pages 931-951, August.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:ininma:v:39:y:2018:i:c:p:220-227. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/international-journal-of-information-management .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.