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Understanding manager resistance to blockchain systems

Author

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  • Walsh, Clara
  • O’Reilly, Philip
  • Gleasure, Rob
  • McAvoy, John
  • O’Leary, Kevin

Abstract

Blockchain technology has received much attention in the media and there is an increasing interest amongst organizations within financial services due to the potential benefits. As blockchain-based systems are a nascent technology, the requirements of the technology need to be understood, to allow blockchain systems to be successfully integrated within financial service organizations. There are gaps in academic research in understanding how managers evaluate the value of a blockchain-based system. This study develops a model to explain manager resistance to implementing blockchain-based systems in financial services organizations. This research advances the theoretical understanding of managers’ perspectives on blockchain-based systems and models their resistance to blockchain technology.

Suggested Citation

  • Walsh, Clara & O’Reilly, Philip & Gleasure, Rob & McAvoy, John & O’Leary, Kevin, 2021. "Understanding manager resistance to blockchain systems," European Management Journal, Elsevier, vol. 39(3), pages 353-365.
    • Handle: RePEc:eee:eurman:v:39:y:2021:i:3:p:353-365
    DOI: 10.1016/j.emj.2020.10.001
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    Cited by:

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    2. Taab Ahmad Samad & Rohit Sharma & Kunal K Ganguly & Samuel Fosso Wamba & Geetika Jain, 2023. "Enablers to the adoption of blockchain technology in logistics supply chains: evidence from an emerging economy," Annals of Operations Research, Springer, vol. 327(1), pages 251-291, August.
    3. Ulpan Tokkozhina & Ana Lucia Martins & Joao C. Ferreira, 2023. "Uncovering dimensions of the impact of blockchain technology in supply chain management," Operations Management Research, Springer, vol. 16(1), pages 99-125, March.
    4. Dwivedi, Yogesh K. & Balakrishnan, Janarthanan & Das, Ronnie & Dutot, Vincent, 2023. "Resistance to innovation: A dynamic capability model based enquiry into retailers’ resistance to blockchain adaptation," Journal of Business Research, Elsevier, vol. 157(C).
    5. Yi Zheng & Yaoqun Xu & Zeguo Qiu, 2023. "Blockchain Traceability Adoption in Agricultural Supply Chain Coordination: An Evolutionary Game Analysis," Agriculture, MDPI, vol. 13(1), pages 1-21, January.

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