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War outside, ceasefire inside: An analysis of the performance appraisal system of a public hospital in a zone of conflict

Author

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  • Giangreco, Antonio
  • Carugati, Andrea
  • Sebastiano, Antonio
  • Tamimi, Hadeel Al

Abstract

Our study examines the use of the performance appraisal system at Hebron Public Hospital (Palestine) during the second intifada, started in 2000. The aim of the article is to shed light on the reasons behind the use of performance appraisal systems in organizations operating in zones of conflicts, an area relatively neglected by HR scholars. To create the theoretical fundament we draw on mainstream literature on performance appraisal, contextualizing it to the Middle-Eastern context. From the literature analysis, we identify five guiding logics for the implementation and use of performance appraisal systems (). We use a multi-method approach, qualitative and quantitative, to analyze the longitudinal performance evaluation data over the period 2000–2002 for about 250 individuals. These data are complemented with interviews and observations in the field.

Suggested Citation

  • Giangreco, Antonio & Carugati, Andrea & Sebastiano, Antonio & Tamimi, Hadeel Al, 2012. "War outside, ceasefire inside: An analysis of the performance appraisal system of a public hospital in a zone of conflict," Evaluation and Program Planning, Elsevier, vol. 35(1), pages 161-170.
    • Handle: RePEc:eee:epplan:v:35:y:2012:i:1:p:161-170
    DOI: 10.1016/j.evalprogplan.2010.11.004
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    References listed on IDEAS

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    4. Giacaman, Rita & Mataria, Awad & Nguyen-Gillham, Viet & Safieh, Rula Abu & Stefanini, Angelo & Chatterji, Somnath, 2007. "Quality of life in the Palestinian context: An inquiry in war-like conditions," Health Policy, Elsevier, vol. 81(1), pages 68-84, April.
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    Cited by:

    1. Lucie Lidinska & Josef Jablonsky, 2018. "AHP model for performance evaluation of employees in a Czech management consulting company," Central European Journal of Operations Research, Springer;Slovak Society for Operations Research;Hungarian Operational Research Society;Czech Society for Operations Research;Österr. Gesellschaft für Operations Research (ÖGOR);Slovenian Society Informatika - Section for Operational Research;Croatian Operational Research Society, vol. 26(1), pages 239-258, March.
    2. Arwa Hisham Rahahleh & Zaid Ahmad Alabaddi & Monira Abdallah Moflih, 2019. "The Impact of Performance Appraisal on Employee Performance in Banks Operating in the South of Jordan," International Journal of Human Resource Studies, Macrothink Institute, vol. 9(4), pages 77-94, December.
    3. Kateřina Venclová & Martina Königová & Jiří Fejfar, 2013. "Current state of the employee performance appraisal system in agricultural organizations in the Czech Republic," Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, Mendel University Press, vol. 61(4), pages 1183-1189.
    4. Martina Königová & Kateřina Venclová, 2013. "Formal Employee Appraisal Carried out in Agricultural Businesses in the Central Bohemian Region," Acta Universitatis Bohemiae Meridionalis, University of South Bohemia in Ceske Budejovice, Faculty of Economics, vol. 16(1), pages 81-88.

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