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Determinants of user satisfaction with solar home systems in rural Bangladesh

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  • Komatsu, Satoru
  • Kaneko, Shinji
  • Ghosh, Partha Pratim
  • Morinaga, Akane

Abstract

The objective of this research is to analyze the characteristics of households installing solar photovoltaic (systems or solar home systems) SHS in Bangladesh where rural electrification, improvement of rural livelihoods, and sustainable development constitute the primary development agenda. This article attempts to quantitatively determine the factors that affect user satisfaction with SHS, so that improving user satisfaction can contribute to expanding the coverage of SHS in the long run. The research evaluates the determinants of user satisfaction and households' perceptions of the benefits of SHS, including the quality of SHS equipment and reduction in energy costs. The econometric analysis reveals that previous poor experience of the frequency of battery repairs and replacement in SHS negatively influences the satisfaction of households with SHS. The research also suggests user satisfaction improves in the households that achieve lower dependence on kerosene. Moreover, the users who receive the benefits of SHS, especially those resulting from an increase in children's study time, show a higher level of satisfaction with SHS. A key message from the findings is that the benefits of a SHS lifestyle as well as the quality of SHS equipment play a significant role in improving user satisfaction with SHS in rural Bangladesh.

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  • Komatsu, Satoru & Kaneko, Shinji & Ghosh, Partha Pratim & Morinaga, Akane, 2013. "Determinants of user satisfaction with solar home systems in rural Bangladesh," Energy, Elsevier, vol. 61(C), pages 52-58.
    • Handle: RePEc:eee:energy:v:61:y:2013:i:c:p:52-58
    DOI: 10.1016/j.energy.2013.04.022
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    3. Michelsen, Carl Christian & Madlener, Reinhard, 2015. "Beyond Technology Adoption: Homeowner Satisfaction with Newly Adopted Residential Heating Systems," FCN Working Papers 1/2015, E.ON Energy Research Center, Future Energy Consumer Needs and Behavior (FCN).
    4. Alam, Majbaul & Bhattacharyya, Subhes, 2017. "Are the off-grid customers ready to pay for electricity from the decentralized renewable hybrid mini-grids? A study of willingness to pay in rural Bangladesh," Energy, Elsevier, vol. 139(C), pages 433-446.
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    6. Xavier Lemaire, 2018. "Solar home systems and solar lanterns in rural areas of the Global South: What impact?," Wiley Interdisciplinary Reviews: Energy and Environment, Wiley Blackwell, vol. 7(5), September.
    7. Miguel H. Fernandez-Fuentes & Andrea A. Eras-Almeida & Miguel A. Egido-Aguilera, 2021. "Characterization of Technological Innovations in Photovoltaic Rural Electrification, Based on the Experiences of Bolivia, Peru, and Argentina: Third Generation Solar Home Systems," Sustainability, MDPI, vol. 13(6), pages 1-23, March.
    8. Chowdhury, Shahriar Ahmed & Mourshed, Monjur, 2016. "Off-grid electrification with solar home systems: An appraisal of the quality of components," Renewable Energy, Elsevier, vol. 97(C), pages 585-598.
    9. Liu, Yuan & Chen, Jiahui & Zhao, Lutao & Liao, Hua, 2023. "Rural photovoltaic projects substantially prompt household energy transition: Evidence from China," Energy, Elsevier, vol. 275(C).
    10. Kirchhoff, Hannes & Strunz, Kai, 2019. "Key drivers for successful development of peer-to-peer microgrids for swarm electrification," Applied Energy, Elsevier, vol. 244(C), pages 46-62.
    11. Mohammad Jahangir Alam & Shinji Kaneko, 2019. "The Effects of Electrification on School Enrollment in Bangladesh: Short- and Long-Run Perspectives," Energies, MDPI, vol. 12(4), pages 1-26, February.
    12. Khan, Imran, 2020. "Impacts of energy decentralization viewed through the lens of the energy cultures framework: Solar home systems in the developing economies," Renewable and Sustainable Energy Reviews, Elsevier, vol. 119(C).
    13. Binh Nguyen, Duong & Nong, Duy & Simshauser, Paul & Nguyen-Huy, Thong, 2022. "General equilibrium impact evaluation of food top-up induced by households’ renewable power self-supply in 141 regions," Applied Energy, Elsevier, vol. 306(PB).
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