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Warehousing in the e-commerce era: A survey

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  • Boysen, Nils
  • de Koster, René
  • Weidinger, Felix

Abstract

E-commerce retailers face the challenge to assemble large numbers of time-critical picking orders each consisting of just a few order lines with low order quantities. Traditional picker-to-parts warehouses are often ill-suited for these prerequisites, so that automated warehousing systems (e.g., automated picking workstations, robots, and AGV-assisted order picking systems) are applied and organizational adaptions (e.g., mixed-shelves storage, dynamic order processing, and batching, zoning and sorting systems) are made in this branch of industry. This paper is dedicated to these warehousing systems especially suited for e-commerce retailers. We discuss suited systems, survey the relevant literature, and define future research needs.

Suggested Citation

  • Boysen, Nils & de Koster, René & Weidinger, Felix, 2019. "Warehousing in the e-commerce era: A survey," European Journal of Operational Research, Elsevier, vol. 277(2), pages 396-411.
  • Handle: RePEc:eee:ejores:v:277:y:2019:i:2:p:396-411
    DOI: 10.1016/j.ejor.2018.08.023
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