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Beyond the glass ceiling: Gendering tourism management

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  • Carvalho, Inês
  • Costa, Carlos
  • Lykke, Nina
  • Torres, Anália

Abstract

This article considers how Acker’s (1990, 2012) framework of gendering processes can be a tool for the analysis of women managers’ careers in tourism organisations. Twenty-four women top-level managers in hotels and travel businesses were interviewed. The analysis of gendering processes in the organisations where these women work revealed that hidden discrimination is more pervasive than overt discrimination. Three main gender subtexts underlie these gendering processes: the notion of the ‘ideal’ unencumbered worker and assumptions of women’s greater family-orientation; the expectation that women are less competent than men; and male homosocial ties and exclusionary practices. It is concluded that Acker’s framework can be a good tool for de-legitimising subtle and normalised forms of discrimination in tourism organisations.

Suggested Citation

  • Carvalho, Inês & Costa, Carlos & Lykke, Nina & Torres, Anália, 2019. "Beyond the glass ceiling: Gendering tourism management," Annals of Tourism Research, Elsevier, vol. 75(C), pages 79-91.
  • Handle: RePEc:eee:anture:v:75:y:2019:i:c:p:79-91
    DOI: 10.1016/j.annals.2018.12.022
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    References listed on IDEAS

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    1. Figueroa-Domecq, Cristina & Pritchard, Annette & Segovia-Pérez, Mónica & Morgan, Nigel & Villacé-Molinero, Teresa, 2015. "Tourism gender research: A critical accounting," Annals of Tourism Research, Elsevier, vol. 52(C), pages 87-103.
    2. Costa, Carlos & Bakas, Fiona Eva & Breda, Zélia & Durão, Marília & Carvalho, Inês & Caçador, Sandra, 2017. "Gender, flexibility and the ‘ideal tourism worker’," Annals of Tourism Research, Elsevier, vol. 64(C), pages 64-75.
    3. Santero-Sanchez, Rosa & Segovia-Pérez, Mónica & Castro-Nuñez, Belen & Figueroa-Domecq, Cristina & Talón-Ballestero, Pilar, 2015. "Gender differences in the hospitality industry: A Job quality index," Tourism Management, Elsevier, vol. 51(C), pages 234-246.
    4. Ferreira Freire Guimarães, Carla Regina & Silva, Joaquim Ramos, 2016. "Pay gap by gender in the tourism industry of Brazil," Tourism Management, Elsevier, vol. 52(C), pages 440-450.
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    3. Ladkin, Adele & Mooney, Shelagh & Solnet, David & Baum, Tom & Robinson, Richard & Yan, Hongmin, 2023. "A review of research into tourism work and employment: Launching the Annals of Tourism Research curated collection on tourism work and employment," Annals of Tourism Research, Elsevier, vol. 100(C).
    4. Murthi, Srinivash & Zhang, Wen & Shaturaev, Jakhongir, 2023. "Role of Tourism in Ensuring Gender Equity: An Asian Perspective," MPRA Paper 118486, University Library of Munich, Germany, revised 15 Jun 2023.
    5. Jackman, Mahalia, 2022. "The effect of tourism on gender equality in the labour market: Helpmate or hindrance?," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 90.
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