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Thriving for workers with disability in tourism

Author

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  • Lu, Siqi Emily
  • Yang, Elaine Chiao Ling
  • Moyle, Brent
  • Reid, Sacha

Abstract

This manuscript challenges conventional workplace norms in tourism that continue to marginalise people with disability. Grounded in emancipatory and social justice perspectives, we apply a visual-based participatory method to critically explore how people with disability understand thriving and what enables them to thrive in the tourism workforce. Findings reveal that vitality, learning and dignity are three key dimensions of thriving at work. Contextual determinants, including the genuine engagement of supervisors, are critical in activating the capabilities of people with disability, enhancing their potential to thrive in the workplace. A conceptual model is presented, articulating the underlying determinants of thriving for workers with disability in tourism. Future research should critically explore alternative solutions that normalise disability as part of workplace diversity.

Suggested Citation

  • Lu, Siqi Emily & Yang, Elaine Chiao Ling & Moyle, Brent & Reid, Sacha, 2025. "Thriving for workers with disability in tourism," Annals of Tourism Research, Elsevier, vol. 115(C).
    • Handle: RePEc:eee:anture:v:115:y:2025:i:c:s0160738325001598
    DOI: 10.1016/j.annals.2025.104053
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    References listed on IDEAS

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    1. repec:bcp:journl:v:9:y:2025:i:11:p:5610-5622 is not listed on IDEAS
    2. Scerri, Madalyn A. & Manfreda, Anita & Presbury, Rajka & Comastri, Andrea, 2026. "Inclusive social innovation for hospitality employment," Annals of Tourism Research, Elsevier, vol. 116(C).

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