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Stakeholder prioritization and reporting: Evidence from Italy and the US

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  • Boesso, Giacomo
  • Kumar, Kamalesh

Abstract

This study investigates the considerations that might be made by managers when choosing between mutually exclusive stakeholder expectations and reaching and engaging in a dialogue with them. In addition, the study also examines if there are systematic differences across countries (Italy and the US) in the decision to address the concerns of various stakeholder groups. Data was collected from 244 managers and 72 companies simultaneously in two different national business contexts, Italy and the US. The results of the study provide some evidence that managerial perception of three stakeholder group characteristics – power, legitimacy, and urgency – form a parsimonious group of variables that explain the process of stakeholder prioritization. However, only limited support was found for the relationship between salience accorded to a stakeholder group and engagement efforts directed toward the group. The results of the study also show that the managerial decision as to which of the stakeholder groups’ demands to address will be influenced by society-specific expectations. The significance of this study lies in investigating the stakeholder prioritization and engagement process, as it is being practiced, which, one could argue, would help in developing guidelines for effective stakeholder management that stands a realistic chance of being adapted and followed.

Suggested Citation

  • Boesso, Giacomo & Kumar, Kamalesh, 2009. "Stakeholder prioritization and reporting: Evidence from Italy and the US," Accounting forum, Elsevier, vol. 33(2), pages 162-175.
  • Handle: RePEc:eee:accfor:v:33:y:2009:i:2:p:162-175
    DOI: 10.1016/j.accfor.2008.07.010
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    References listed on IDEAS

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    Cited by:

    1. Päivi Myllykangas & Johanna Kujala & Hanna Lehtimäki, 2010. "Analyzing the Essence of Stakeholder Relationships: What do we Need in Addition to Power, Legitimacy, and Urgency?," Journal of Business Ethics, Springer, vol. 96(1), pages 65-72, August.
    2. repec:kap:jbuset:v:150:y:2018:i:2:d:10.1007_s10551-016-3194-7 is not listed on IDEAS
    3. André Habisch & Lorenzo Patelli & Matteo Pedrini & Christoph Schwartz, 2011. "Different Talks with Different Folks: A Comparative Survey of Stakeholder Dialog in Germany, Italy, and the U.S," Journal of Business Ethics, Springer, vol. 100(3), pages 381-404, May.
    4. Thomas Thijssens & Laury Bollen & Harold Hassink, 2015. "Secondary Stakeholder Influence on CSR Disclosure: An Application of Stakeholder Salience Theory," Journal of Business Ethics, Springer, vol. 132(4), pages 873-891, December.

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