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The mediating role of structural capital in the relationship between human capital and performance in the public administrations of Mexico and Peru

Author

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  • Norma Angélica Pedraza Melo
  • Bernardo De la Gala Velásquez

Abstract

Intellectual capital refers to the set of intangible assets that create competitiveness in public and private organizations and has a strategically significant role concerning resources, capacities and organizational performance. However, the academic output on intellectual capital in public administration is limited. The present study was conducted in public organizations in Tamaulipas, Mexico, and Arequipa, Peru; both countries are developing economies. The aim was to analyze the effects of human and structural capital on performance in public administration. A total of 502 questionnaires were administered to public employees in the two countries, using the neural networks technique and structural equation modeling. We found that human capital positively impacted organizational performance, and this relationship was mediated by structural capital. Thus, we recommend implementing structural and human capital management practices, given their role in enhancing the performance in public organizations.

Suggested Citation

  • Norma Angélica Pedraza Melo & Bernardo De la Gala Velásquez, 2022. "The mediating role of structural capital in the relationship between human capital and performance in the public administrations of Mexico and Peru," Estudios Gerenciales, Universidad Icesi, vol. 38(164), pages 320-333, September.
    • Handle: RePEc:col:000129:020403
    DOI: 10.18046/j.estger.2022.164.5087
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    References listed on IDEAS

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    1. Qian Long Kweh & Irene Wei Kiong Ting & Le Thi My Hanh & Cheng Zhang, 2019. "Intellectual capital, governmental presence, and firm performance of publicly listed companies in Malaysia," International Journal of Learning and Intellectual Capital, Inderscience Enterprises Ltd, vol. 16(2), pages 193-211.
    2. Carlos M Jardon & Xavier Martinez-Cobas, 2021. "Measuring intellectual capital with financial data," PLOS ONE, Public Library of Science, vol. 16(5), pages 1-19, May.
    3. Necmi Kemal Avkiran, 2018. "An in-depth discussion and illustration of partial least squares structural equation modeling in health care," Health Care Management Science, Springer, vol. 21(3), pages 401-408, September.
    4. Yolanda Ramírez & Julio Dieguez-Soto & Montserrat Manzaneque, 2020. "How does intellectual capital efficiency affect firm performance? The moderating role of family management," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 70(2), pages 297-324, March.
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    Cited by:

    1. Chung-Chang Lee & Wen-Chih Yeh & Zheng Yu & Yuan-Chen Luo, 2023. "Knowledge sharing and innovation performance: a case study on the impact of organizational culture, structural capital, human resource management practices, and relational capital of real estate agent," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-16, December.

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    More about this item

    Keywords

    intellectual capital; human capital; organizational performance; structural capital; public management.;
    All these keywords.

    JEL classification:

    • H11 - Public Economics - - Structure and Scope of Government - - - Structure and Scope of Government
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility

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