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Erp Sap Implementation Project - Training Key Users Phase Inside Accounting Department. A Case Study

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  • BANTA VIOREL COSTIN

    (THE BUCHAREST UNIVERSITY OF ECONOMIC STUDIES)

Abstract

Within the big companies that have chosen to implement SAP, when it comes to training, certain aspects need to be briefly commented on, in order to be able to adopt a common denominator regarding the transfer of knowledge from consultants, in the business environment. ERP SAP - is one of the most complex systems in the world, having a series of modules designed to help the business environment. In our case, the author wants to analyze the training phase, carried out with the most important people in the accounting department, this phase being an essential one in the development of the implementation project. Organizing this phase as efficiently as possible will have the best consequences in learning this ERP system. All that the key-users will learn, the case studies discussed, will be course support for the next phase, the one with the end-users. Key-users are considered the most experienced professionals in the accounting department, they are meant to help more inexperienced colleagues to solve daily activities. Also, here we collected a series of questions to which later we found the expected answers. Also, during this phase there were countless discussions regarding the teaching mode, knowing that such a system is not an easy one to learn. The teaching methods adopted, considered the way of understanding the circumstances in which SAP will operate in the future. The details regarding this phase, for this department, will be discussed, by the author, in this paper.

Suggested Citation

  • Banta Viorel Costin, 2020. "Erp Sap Implementation Project - Training Key Users Phase Inside Accounting Department. A Case Study," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 1, pages 121-126, February.
    • Handle: RePEc:cbu:jrnlec:y:2020:v:1:p:121-126
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    References listed on IDEAS

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    1. Randolph B. Cooper & Robert W. Zmud, 1990. "Information Technology Implementation Research: A Technological Diffusion Approach," Management Science, INFORMS, vol. 36(2), pages 123-139, February.
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