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Social Responsibility And Ethics In The Banking Business: Myth Or Reality? A Case Study From Slovak Republic

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  • Jaroslav Belás

Abstract

The aim of this article is to examine the social context of the banking business and to define the basic attributes of corporate social responsibility and ethics in commercial banking. One part of the presents the results of the author’s empiric research into the moral attitudes of bank employees in the Slovak Republic. The importance of ethical standards for financial markets is based on the purpose of commercial banks and other financial institutions, which operate with the money of others. The financial crisis has revealed other significant economic implications, and the considerable lack of moral values in commercial banking has been reflected in bankers’ unscrupulous approach to their clients. The crisis has also caused a fundamental turnaround in public opinion towards commercial banking and has increased the pressure to apply moral principles, which represent an appropriate complement to banking regulation. The results of our research show a low level of employee loyalty in the banking sector of the Slovak Republic. This paper can serve as an inspiration for future economic and sociological research by emphasizing the fact that pursuit of profit can be compatible with added social value.

Suggested Citation

  • Jaroslav Belás, 2012. "Social Responsibility And Ethics In The Banking Business: Myth Or Reality? A Case Study From Slovak Republic," Economic Annals, Faculty of Economics and Business, University of Belgrade, vol. 57(195), pages 115-138, October -.
    • Handle: RePEc:beo:journl:v:57:y:2012:i:195:p:115-138
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    References listed on IDEAS

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    1. Yves Fassin & Derrick Gosselin, 2011. "The Collapse of a European Bank in the Financial Crisis: An Analysis from Stakeholder and Ethical Perspectives," Journal of Business Ethics, Springer, vol. 102(2), pages 169-191, August.
    2. Johan Graafland & Bert Ven, 2011. "The Credit Crisis and the Moral Responsibility of Professionals in Finance," Journal of Business Ethics, Springer, vol. 103(4), pages 605-619, November.
    3. Adrian Blundell-Wignall & Paul Atkinson, 2010. "Thinking beyond Basel III: Necessary Solutions for Capital and Liquidity," OECD Journal: Financial Market Trends, OECD Publishing, vol. 2010(1), pages 9-33.
    4. Osman M. Karatepe & Georgiana Karadas, 2011. "The effect of management commitment to service quality on job embeddedness and performance outcomes," Journal of Business Economics and Management, Taylor & Francis Journals, vol. 13(4), pages 614-636, July.
    5. David Sigurthorsson, 2012. "The Icelandic Banking Crisis: A Reason to Rethink CSR?," Journal of Business Ethics, Springer, vol. 111(2), pages 147-156, December.
    6. John Watkins, 2011. "Banking Ethics and the Goldman Rule," Journal of Economic Issues, Taylor & Francis Journals, vol. 45(2), pages 363-372.
    7. Yee, Rachel W.Y. & Yeung, Andy C.L. & Edwin Cheng, T.C., 2010. "An empirical study of employee loyalty, service quality and firm performance in the service industry," International Journal of Production Economics, Elsevier, vol. 124(1), pages 109-120, March.
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    Cited by:

    1. Md. Nur-E-Alam Siddique & Shifa Mohd Nor & Zizah Che Senik & Nor Asiah Omar, 2023. "Corporate Social Responsibility as the Pathway to Sustainable Banking: A Systematic Literature Review," Sustainability, MDPI, vol. 15(3), pages 1-19, January.

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    More about this item

    Keywords

    social aspects of banking; corporate social responsibility in the banking sector; ethical banking; moral attitudes of bank employees;
    All these keywords.

    JEL classification:

    • G21 - Financial Economics - - Financial Institutions and Services - - - Banks; Other Depository Institutions; Micro Finance Institutions; Mortgages
    • Z13 - Other Special Topics - - Cultural Economics - - - Economic Sociology; Economic Anthropology; Language; Social and Economic Stratification
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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