IDEAS home Printed from https://ideas.repec.org/a/bbz/fcpbbr/v12y2015i4p27-56.html
   My bibliography  Save this article

Employee Turnover and Organizational Performance: a Study of the Brazilian Retail Sector

Author

Listed:
  • Luciana Carvalho de Mesquita Ferreira

    (Insper)

  • Ciro Barbosa de Aquino Almeida

    (Insper)

Abstract

This study investigates the relationship between employee turnover and performance in retailing. To achieve this aim, we used data from a single company with several comparable branches and tested whether stores with lower employee turnover have better financial and organizational results (sales and workplace accidents, respectively). This study also analyzes whether Human resources practices, such as rewards, recognition and training, affect employee turnover. The empirical results indicate a strong relationship between employee turnover and sales, supporting results from previous studies. However, the additional relationships were not confirmed. The results do not rule out some hypotheses about the relationship between employee turnover and labor accidents, and further suggest that human resources management practices may increase employee turnover, depending on their motivation and strategic alignment.

Suggested Citation

  • Luciana Carvalho de Mesquita Ferreira & Ciro Barbosa de Aquino Almeida, 2015. "Employee Turnover and Organizational Performance: a Study of the Brazilian Retail Sector," Brazilian Business Review, Fucape Business School, vol. 12(4), pages 27-56, June.
  • Handle: RePEc:bbz:fcpbbr:v:12:y:2015:i:4:p:27-56
    as

    Download full text from publisher

    File URL: http://bbronline.com.br/index.php/bbr/article/download/132/199
    File Function: Full text
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Zeynep Ton & Robert S. Huckman, 2008. "Managing the Impact of Employee Turnover on Performance: The Role of Process Conformance," Organization Science, INFORMS, vol. 19(1), pages 56-68, February.
    2. Gary S. Becker, 1994. "Human Capital: A Theoretical and Empirical Analysis with Special Reference to Education, Third Edition," NBER Books, National Bureau of Economic Research, Inc, number beck94-1, January.
    3. Pencavel, John H, 1972. "Wages, Specific Training, and Labor Turnover in US Manufacturing Industries," International Economic Review, Department of Economics, University of Pennsylvania and Osaka University Institute of Social and Economic Research Association, vol. 13(1), pages 53-64, February.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Ahsan Akbar & Xinfeng Jiang & Zeeshan Fareed & Minhas Akbar, 2021. "Does frequent leadership changes influence firm performance? Insights from China," Economics and Business Letters, Oviedo University Press, vol. 10(3), pages 291-298.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Marina Dabić & Jane Maley & Leo-Paul Dana & Ivan Novak & Massimiliano M. Pellegrini & Andrea Caputo, 2020. "Pathways of SME internationalization: a bibliometric and systematic review," Small Business Economics, Springer, vol. 55(3), pages 705-725, October.
    2. Jeremy T. Fox, 2010. "Estimating the Employer Switching Costs and Wage Responses of Forward-Looking Engineers," Journal of Labor Economics, University of Chicago Press, vol. 28(2), pages 357-412, April.
    3. John S. Earle & Klara Z. Sabirianova, 2002. "How Late to Pay? Understanding Wage Arrears in Russia," Journal of Labor Economics, University of Chicago Press, vol. 20(3), pages 661-707, July.
    4. Samuel O. Okafor & Kenneth Jegbefumwen & Olisaemeka D. Maduka & Ambrose C. Okeke, 2016. "A Three-Factor Model of Inclusive, Sustainable and Resilient Economic Development for Developing Countries," Applied Economics and Finance, Redfame publishing, vol. 3(4), pages 57-72, November.
    5. Klaus Jaffe, 2015. "Agent based simulations visualize Adam Smith's invisible hand by solving Friedrich Hayek's Economic Calculus," Papers 1509.04264, arXiv.org, revised Nov 2015.
    6. Emiel L. Eijdenberg & Kathrin Borner, 2017. "The Performance Of Subsistence Entrepreneurs In Tanzania’S Informal Economy," Journal of Developmental Entrepreneurship (JDE), World Scientific Publishing Co. Pte. Ltd., vol. 22(01), pages 1-22, March.
    7. Austan Goolsbee & Chad Syverson, 2023. "Monopsony Power in Higher Education: A Tale of Two Tracks," Journal of Labor Economics, University of Chicago Press, vol. 41(S1), pages 257-290.
    8. Charles Ka Yui Leung & Joe Cho Yiu Ng & Edward Tang, 2020. "Why is the Hong Kong Housing Market Unaffordable? Some Stylized Facts and Estimations," Globalization Institute Working Papers 380, Federal Reserve Bank of Dallas.
    9. Lanfei Shi & Siva Viswanathan, 2023. "Optional Verification and Signaling in Online Matching Markets: Evidence from a Randomized Field Experiment," Information Systems Research, INFORMS, vol. 34(4), pages 1603-1621, December.
    10. Maciej Jagódka & Małgorzata Snarska, 2021. "The State of Human Capital and Innovativeness of Polish Voivodships in 2004–2018," Sustainability, MDPI, vol. 13(22), pages 1-20, November.
    11. Luis Armando Galvis-Aponte & Carlos Alberto Alba-Fajardo, 2016. "Dinámica de la pobreza en Colombia: vulnerabilidad, exclusión y mecanismos de escape," Documentos de trabajo sobre Economía Regional y Urbana 244, Banco de la Republica de Colombia.
    12. Galina Besstremyannaya & Sergei Golovan, 2023. "Measuring heterogeneity in hospital productivity: a quantile regression approach," Journal of Productivity Analysis, Springer, vol. 59(1), pages 15-43, February.
    13. Clemens Noelke & Daniel Horn, 2011. "Social Transformation and the Transition from Vocational Education to Work," Budapest Working Papers on the Labour Market 1105, Institute of Economics, Centre for Economic and Regional Studies.
    14. Emmanuel Duguet & Rémi Le Gall & Yannick L’Horty & Pascale Petit, 2018. "How does labour market history influence the access to hiring interviews?," International Journal of Manpower, Emerald Group Publishing Limited, vol. 39(4), pages 519-533, July.
    15. Eleni Giouli & Pisinas Yorgos & Anna-Maria Kanzola, 2021. "Human Capital and Production Structure: Evidence from Greece," European Journal of Economics and Business Studies Articles, Revistia Research and Publishing, vol. 7, January -.
    16. Pedros Silos & Eric Smith, 2015. "Human Capital Portfolios," Review of Economic Dynamics, Elsevier for the Society for Economic Dynamics, vol. 18(3), pages 635-652, July.
    17. Cirillo, Valeria & Fanti, Lucrezia & Mina, Andrea & Ricci, Andrea, 2023. "The adoption of digital technologies: Investment, skills, work organisation," Structural Change and Economic Dynamics, Elsevier, vol. 66(C), pages 89-105.
    18. Gruber, Lloyd & Kosack, Stephen, 2014. "The tertiary tilt: education and inequality in the developing world," LSE Research Online Documents on Economics 54202, London School of Economics and Political Science, LSE Library.
    19. Min Zhang & Yinan Qi & Hangfei Guo, 2017. "Impacts of intellectual capital on process innovation and mass customisation capability: direct and mediating effects," International Journal of Production Research, Taylor & Francis Journals, vol. 55(23), pages 6971-6983, December.
    20. Soriano, Franklin A. & Villano, Renato A. & Fleming, Euan M. & Battese, George E., 2018. "What’s driving innovation in small businesses in Australia? The case of the food industry," Australian Journal of Agricultural and Resource Economics, Australian Agricultural and Resource Economics Society, vol. 63(1), October.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bbz:fcpbbr:v:12:y:2015:i:4:p:27-56. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Lasso (email available below). General contact details of provider: https://edirc.repec.org/data/fucapbr.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.