IDEAS home Printed from https://ideas.repec.org/a/arp/tjssrr/2018p904-915.html
   My bibliography  Save this article

Critical Success Factors for AIS Change: A Case Study in an Agricultural Company

Author

Listed:
  • Kamaruzzaman Muhammad

    (Faculty of Accountancy, Universiti Teknologi MARA, Malaysia)

  • Nor’Azam Mastuki

    (Arshad Ayub Graduate Business School, Universiti Teknologi MARA, Malaysia)

  • Faizah Darus

    (Faculty of Accountancy, Universiti Teknologi MARA, Malaysia)

  • Erlane K Ghani*

    (Faculty of Accountancy, Universiti Teknologi MARA, Malaysia)

Abstract

This study investigates the critical success factors of AIS change in an agricultural company. This study adopts the case study approach in achieving its objectives. The findings of this study show that the company has adopted several strategies to ensure the upgrading of the new AIS structure was successful. Several strategies were adopted. The strategies are allocation of sufficient resources and funds, hands-on training, user participation, proper management of resistance, effective project management, top management support, use of external and internal experts, system requirement analysis, established new policies and procedures, and system migration and integration. The findings of this study serve as a guideline for business practices and contribute to the academic knowledge and literature. In addition, this study contributes to the organisational change literature as well as to practitioners in understanding the critical success factors of AIS change. Understanding such a process provides further insight and serves as guidance to companies in managing future organisational and AIS change effectively.

Suggested Citation

  • Kamaruzzaman Muhammad & Nor’Azam Mastuki & Faizah Darus & Erlane K Ghani*, 2018. "Critical Success Factors for AIS Change: A Case Study in an Agricultural Company," The Journal of Social Sciences Research, Academic Research Publishing Group, pages 904-915:5.
    • Handle: RePEc:arp:tjssrr:2018:p:904-915
    as

    Download full text from publisher

    File URL: https://www.arpgweb.com/pdf-files/spi5.1-904-915.pdf
    Download Restriction: no
    File URL: https://www.arpgweb.com/journal/7/special_issue/12-2018/5/4
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Victoria Lucas Mkonya & Yu Jintian & Stella Binauli Nanthuru & Salimu Abushiri Jinyevu, 2018. "Analysis of Top Management Support and Individual Factors Influence on Accounting Information System and its Impact on the Accounting Information Quality for Projects," International Journal of Management Science and Business Administration, Inovatus Services Ltd., vol. 4(3), pages 19-29, March.
    2. James Y. L. Thong & Chee-Sing Yap & K. S. Raman, 1996. "Top Management Support, External Expertise and Information Systems Implementation in Small Businesses," Information Systems Research, INFORMS, vol. 7(2), pages 248-267, June.
    3. Rick James, 1997. "ORGANIZATIONAL STRENGTHENING OF EUROPEAN NGOs," Journal of International Development, John Wiley & Sons, Ltd., vol. 9(4), pages 605-611.
    4. Laurie J. Kirsch & V. Sambamurthy & Dong-Gil Ko & Russell L. Purvis, 2002. "Controlling Information Systems Development Projects: The View from the Client," Management Science, INFORMS, vol. 48(4), pages 484-498, April.
    5. Mandal, Purnendu & Gunasekaran, A., 2003. "Issues in implementing ERP: A case study," European Journal of Operational Research, Elsevier, vol. 146(2), pages 274-283, April.
    6. Yusuf, Yahaya & Gunasekaran, A. & Abthorpe, Mark S., 2004. "Enterprise information systems project implementation:: A case study of ERP in Rolls-Royce," International Journal of Production Economics, Elsevier, vol. 87(3), pages 251-266, February.
    7. Mabert, Vincent A. & Soni, Ashok & Venkataramanan, M. A., 2003. "Enterprise resource planning: Managing the implementation process," European Journal of Operational Research, Elsevier, vol. 146(2), pages 302-314, April.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. repec:arp:tjssrr:2019:p:37-48 is not listed on IDEAS
    2. Rafael Lapiedra & Joaquin Alegre & Ricardo Chiva, 2011. "The importance of management innovation and consultant services on ERP implementation success," The Service Industries Journal, Taylor & Francis Journals, vol. 31(12), pages 1907-1919, January.
    3. I. Zouaghi & Abderrazak Laghouag, 2012. "Aligning Key Success Factors to ERP Implementation Strategy: Learning from a Case Study," Post-Print halshs-00850378, HAL.
    4. Mojtaba Ashja & Akram Hadizadeh Moghadam & Hamid Bidram, 2015. "Comparative study of large information systems’ CSFs during their life cycle," Information Systems Frontiers, Springer, vol. 17(3), pages 619-628, June.
    5. Hendry, L. & Land, M. & Stevenson, M. & Gaalman, G., 2008. "Investigating implementation issues for workload control (WLC): A comparative case study analysis," International Journal of Production Economics, Elsevier, vol. 112(1), pages 452-469, March.
    6. Madapusi, Arun & D'Souza, Derrick, 2012. "The influence of ERP system implementation on the operational performance of an organization," International Journal of Information Management, Elsevier, vol. 32(1), pages 24-34.
    7. Manisha Seth & D.P. Goyal & Ravi Kiran, 2015. "Development of a Model for Successful Implementation of Supply Chain Management Information System in Indian Automotive Industry," Vision, , vol. 19(3), pages 248-262, September.
    8. Iskander Zouaghi & Abderrazak Laghouag, 2016. "Aligning key success factors to ERP implementation strategy: learning from a case study," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 22(1), pages 100-115.
    9. Tchokogue, Andre & Bareil, Celine & Duguay, Claude R., 2005. "Key lessons from the implementation of an ERP at Pratt & Whitney Canada," International Journal of Production Economics, Elsevier, vol. 95(2), pages 151-163, February.
    10. Christian Arnold & Kai-Ingo Voigt, 2019. "Determinants of Industrial Internet of Things Adoption in German Manufacturing Companies," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 16(06), pages 1-21, October.
    11. Fındık, Derya & Tansel, Aysit, 2013. "Resources on the stage: a firm level analysis of the ict adoption in Turkey," MPRA Paper 65956, University Library of Munich, Germany, revised 05 Aug 2014.
    12. Haberli, Caetano, Jr. & Oliveira, Tiago & Yanaze, Mitsuru, 2017. "Understanding the determinants of adoption of enterprise resource planning (ERP) technology within the agri- food context: the case of the Midwest of Brazil," International Food and Agribusiness Management Review, International Food and Agribusiness Management Association, vol. 20(5).
    13. Shet, Sateesh.V. & Poddar, Tanuj & Wamba Samuel, Fosso & Dwivedi, Yogesh K., 2021. "Examining the determinants of successful adoption of data analytics in human resource management – A framework for implications," Journal of Business Research, Elsevier, vol. 131(C), pages 311-326.
    14. Bejjar Mohamed Ali & Boujelbene Younes, 2013. "The Impact of Information Systems on user Performance: An Exploratory Study," Journal of Knowledge Management, Economics and Information Technology, ScientificPapers.org, vol. 3(2), pages 1-10, April.
    15. Wenjuan Xu & Peiyu Ou & Weiguo Fan, 2017. "Antecedents of ERP assimilation and its impact on ERP value: A TOE-based model and empirical test," Information Systems Frontiers, Springer, vol. 19(1), pages 13-30, February.
    16. Chanchai Phonthanukitithaworn & Carmine Sellitto & Michelle W. L. Fong, 2016. "A Comparative Study of Current and Potential Users of Mobile Payment Services," SAGE Open, , vol. 6(4), pages 21582440166, November.
    17. Mayer, Maryse & Gendron, Yves, 2024. "“Fly alone, die alone”? The clan and the production of tax expertise," The British Accounting Review, Elsevier, vol. 56(3).
    18. Stefan Schweikl & Robert Obermaier, 2020. "Lessons from three decades of IT productivity research: towards a better understanding of IT-induced productivity effects," Management Review Quarterly, Springer, vol. 70(4), pages 461-507, November.
    19. Ehsan Samiei & Jafar Habibi, 2020. "The Mutual Relation Between Enterprise Resource Planning and Knowledge Management: A Review," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 21(1), pages 53-66, March.
    20. Zhu, Yan & Li, Yan & Wang, Weiquan & Chen, Jian, 2010. "What leads to post-implementation success of ERP? An empirical study of the Chinese retail industry," International Journal of Information Management, Elsevier, vol. 30(3), pages 265-276.
    21. Štemberger, Mojca Indihar & Manfreda, Anton & Kovačič, Andrej, 2011. "Achieving top management support with business knowledge and role of IT/IS personnel," International Journal of Information Management, Elsevier, vol. 31(5), pages 428-436.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:arp:tjssrr:2018:p:904-915. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Managing Editor (email available below). General contact details of provider: http://arpgweb.com/?ic=journal&journal=7&info=aims .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.