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Interdependence Between Interactional Justice And Job Satisfaction

Author

Listed:
  • Mohd Ridwan ABD RAZAK

    (Ministry of Human Resources, Malaysia)

  • Enah ALI

    (Ministry of Education, Malaysia)

Abstract

The objective of this study is to evaluate the role of interactional justice as an important predictor for job satisfaction. A survey method was used to collect usable data from 97 employees of the largest courier and postal service provider in Malaysia. The outcomes of the SmartPLS path model analysis revealed three important findings. First, interactional justice was interrelated with job satisfaction. Second, interactional justice was interrelated with intrinsic job satisfaction. Third, interactional justice was interrelated with extrinsic job satisfaction. Therefore, this study confirmed that interactional justice may act as an important instrument to enhance employee’s job satisfaction and motivate them to strongly support organizational objectives and strategies. Further, discussion, implications, and conclusions are described.

Suggested Citation

  • Mohd Ridwan ABD RAZAK & Enah ALI, 2020. "Interdependence Between Interactional Justice And Job Satisfaction," Management and Marketing Journal, University of Craiova, Faculty of Economics and Business Administration, vol. 0(1), pages 26-39, May.
    • Handle: RePEc:aio:manmar:v:xviii:y:2020:i:1:p:26-39
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    More about this item

    Keywords

    Interactional justice; job satisfaction; intrinsic job satisfaction; extrinsic job satisfaction;
    All these keywords.

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M20 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Economics - - - General

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