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Using Zmet For Investigating The Role Of Social Media In The Employment Process



    () (Alexandru Ioan Cuza University of Iasi)


    () (Alexandru Ioan Cuza University of Iasi)


The purpose of this paper is to explore the role of social media in the employment setting as it is perceived by the job seekers. The study is a qualitative investigation in which thirteen in-depth interviews based on Zaltman Metaphor Elicitation Technique (ZMET) were conducted in order to gain a deeper understanding of the link between social media and the process of employment. The 22 elicited bipolar constructs associated with the role of social media in the employment setting were framed into six deep metaphors: Connection, Resource, Journey, Control, Affective Distress and Transformation. The size of the sample and the deeply subjective nature of answers provided by the subject’s limits the generalization of the results for a wider range of job seekers in the social media environment. This research provids an insight into deep-seated motivations, attitudes and behaviors involved in the use of social media by job seekers.

Suggested Citation

  • Magdalena Danilet & Claudia Stoian (Bobâlca), 2017. "Using Zmet For Investigating The Role Of Social Media In The Employment Process," Review of Economic and Business Studies, Alexandru Ioan Cuza University, Faculty of Economics and Business Administration, issue 19, pages 9-32, June.
  • Handle: RePEc:aic:revebs:y:2017:j:19:daniletm

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    References listed on IDEAS

    1. Sinan Aral & Chrysanthos Dellarocas & David Godes, 2013. "Introduction to the Special Issue ---Social Media and Business Transformation: A Framework for Research," Information Systems Research, INFORMS, vol. 24(1), pages 3-13, March.
    2. Poba-Nzaou, Placide & Lemieux, Nathalie & Beaupré, Daniel & Uwizeyemungu, Sylvestre, 2016. "Critical challenges associated with the adoption of social media: A Delphi of a panel of Canadian human resources managers," Journal of Business Research, Elsevier, vol. 69(10), pages 4011-4019.
    3. Smith, William P. & Kidder, Deborah L., 2010. "You've been tagged! (Then again, maybe not): Employers and Facebook," Business Horizons, Elsevier, vol. 53(5), pages 491-499, September.
    4. Kaplan, Andreas M. & Haenlein, Michael, 2010. "Users of the world, unite! The challenges and opportunities of Social Media," Business Horizons, Elsevier, vol. 53(1), pages 59-68, January.
    5. Rutter, Richard & Roper, Stuart & Lettice, Fiona, 2016. "Social media interaction, the university brand and recruitment performance," Journal of Business Research, Elsevier, vol. 69(8), pages 3096-3104.
    6. Wilson, Elizabeth J. & Elliot, Esi A., 2016. "Brand meaning in higher education: Leaving the shallows via deep metaphors," Journal of Business Research, Elsevier, vol. 69(8), pages 3058-3068.
    7. Chen, Po-Ju, 2016. "From fantasy to reality: Transformation of native visitor experiences," Journal of Business Research, Elsevier, vol. 69(2), pages 985-991.
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    More about this item


    ZMET interviews; social media; employment; mental map; in-depth interviews; consensus map;

    JEL classification:

    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing


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